In-Demand Work from home customer service Jobs in Brisbane Qld

Inbound Customer Service Consultant
Australia Post —Brisbane QLD
- $61,628 - $68,003 a year
- Full-time
- On-the-job training
12d
Guest Service Agent
Oaks Hotels —Brisbane QLD
- $34 - $48 an hour
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
Customer Service Support - Support at home
Lite n’ Easy —Banyo QLD
- Part-time
- Hybrid work
- Hospitality
- Sales
- Customer service
Quick Apply
Night Guest Service Agent
Queens Wharf Residences —Brisbane QLD
- $26.70 - $40.05 an hour
- 8 hour shift
- Health insurance
- Parental leave
Quick Apply
Entry Level Solar Sales Representative
Smart Energy Group —Brisbane QLD
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
- In-person
Quick Apply
Customer Service Officer -116 Queen Street
Bank of Queensland —Brisbane QLD
- Part-time
- Sales
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
10d
Customer Service Team Member
Bunnings —Cannon Hill QLD
- Weekend availability
- Café
- Parental leave
Customer Service Representative
Cover-More —Brisbane QLD
- $60,000 - $70,000 a year
- Weekend availability
- Hybrid work
- Hospitality
- Sales
- Customer service
- Parental leave
Quick Apply
Night Guest Service Agent
Oaks Hotels —Brisbane QLD
- $27.97 - $41.96 an hour
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
11d
Casual Admin Assistant
Poco Posy —Hendra QLD
- $34 - $42 an hour
- Part-time
- In-person
Quick Apply
2h
Customer Service Team Member - Seasonal Casual
Bunnings —Acacia Ridge QLD
- Weekend availability
- Café
- Parental leave
7d
Customer Service Consultant
Toll Group —Brisbane QLD
- Full-time
- Organisational skills
- Communication skills
- Time management
Guest Service Agent
Avani —Brisbane QLD
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
Customer Experience Team Member (Casual)
Universal Store —Eagle Farm QLD
- Hybrid work
- Customer service
- Communication skills
- Work from home
- Parental leave
Customer Service Representative - Brisbane
Metcash —East Brisbane QLD
- Full-time
- Computer skills
- In-person
- Communication skills
Casual Sales Assistant | Fortitude Valley
Bed Bath N' Table —Fortitude Valley QLD
- Weekend availability
- Employee discount
12d
Customer Experience Team Member
Universal Store —Eagle Farm QLD
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Work from home
- Parental leave
Customer Service Representative | Lighting Illusions (Mon-Fri)
Lighting Illusions —Acacia Ridge QLD
- $55,000 - $60,000 a year
- Full-time
- Hybrid work
- Customer service
- ERP systems
- Data entry
- Work from home
- Employee discount
Quick Apply
12d
Customer Service Officer
Cement Australia —Pinkenba QLD
- $73,392.86 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Work from home
- Parental leave
Administration Officer
Queensland Government —Brisbane QLD
- Temporary
- Customer service
- Microsoft Office
- Administrative experience
11d

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Inbound Customer Service Consultant

Australia Post -
Brisbane QLD

Apply Now

Job Details

Full-time
$61,628 - $68,003 a year
12 days ago

Benefits

On-the-job training
Transportation links

Full Job Description

Working with our customers at Australia Post isn't just about helping Australians post, shop, bank or pay bills. It's also about helping Aussie businesses service their own customers, keeping millions of people connected and building community resilience. That’s a big responsibility, but you're the go-to teams with the know-how, delivering essential and excellent service for people every day.

About the opportunity

Australians are online shopping like never before, so as our Inbound Customer Service Consultant, you’ll play an important role in ensuring our customers have what they want, when they need it. You’ll join a diverse, supportive bunch of customer-focused people who all care about our purpose of connecting people with each other and the world.

Role Details

Role: Fixed-term full-time (12 months)
Pay: $61,628 per annum plus 12% superannuation (Trainee level rate). Increase up to $68,003 per annum plus 12% superannuation (base level rate) after three months aggregate employment in any twelve-month period.
Work Schedule: Enjoy a rotating roster from Monday to Friday, spanning 8am to 8pm, with full-time hours. Rosters provided one month in advance.
Training: Benefit from extensive training: 4 weeks initially Mon-Fri 9am-5pm, followed by 2-4 weeks of on-the-job training across your rostered hours.
Hybrid: Once proficient, you'll transition to working from home four days a week, with one day spent in the office for team meetings.
Location: Our office is conveniently situated in Queen St in the CBD, with easy access to multiple public transport options.

You’ll be

Answering customers’ calls, using your powers of deduction to track customers’ parcels and solve issues like damaged or missing parcels.
Putting to good use that knack you have for turning a tricky situation into a favourable experience for our customers.
Helping our customers with a range of different enquiries from calculating postage rates to helping book passport appointments.

About you

You’re a friendly, enthusiastic and reliable personality, who loves working in a team environment. You’re solutions-focused and ready to put the customer at the centre of everything you do to help make a difference in the community.

You’ll also be

Pretty unflappable, allowing you to calmly resolve customer queries quickly and accurately.
A true professional – someone who is punctual, reliable and a support for fellow team members.
Tech-savvy enough to work effortlessly across multiple IT platforms and simultaneous tasks.

What else is in it for you?

Work with a diverse, supportive team where you have opportunity to connect and collaborate every day
Be at the heart of the Australian and local community, helping to keep families and friends connected or businesses connected with their customers
Opportunities for training, growth and development in customer experience or other areas of the business
Discounts and offers on lots of your favourite brands via Post Perks for more cash in your pocket, plus access to other health and wellbeing resources

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected].

Apply Now

Refine Your Search

work from home customer service jobs in brisbane qld

Inbound Customer Service Consultant

Guest Service Agent

Customer Service Support - Support at home

Night Guest Service Agent

Entry Level Solar Sales Representative

Customer Service Officer -116 Queen Street

Customer Service Team Member

Customer Service Representative

Night Guest Service Agent

Casual Admin Assistant

Customer Service Team Member - Seasonal Casual

Customer Service Consultant

Guest Service Agent

Customer Experience Team Member (Casual)

Customer Service Representative - Brisbane

Casual Sales Assistant | Fortitude Valley

Customer Experience Team Member

Customer Service Representative | Lighting Illusions (Mon-Fri)

Customer Service Officer

Administration Officer

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