In-Demand senior customer service representative Jobs in brisbane, qld

Customer Relations Lead
FLSmidth, Inc. —Brisbane QLD
- Full-time
- Customer service
- Analysis skills
- Leadership
- Work from home
- Employee assistance program
12d
State Manager, SA, NT & QLD
Solenis —Brisbane QLD
- Full-time
- CRM software
- Sales
- Salesforce
Customer Support Manager - APAC
Megaport —Brisbane QLD
- Full-time
- Hybrid work
- Management
- AI
- Leadership
- Wellness program
Senior Operations / Sales Coordinator
Tranz Logistics —Brisbane QLD
- Sales
- Customer service
- Computer skills
Senior Sales Representative, Brisbane
Arealytics —Brisbane QLD
- $130,000 - $180,000 a year
- Full-time
- Remote
- CRM software
- Google Suite
- Management
Quick Apply
General Manager - Volvo Bus APAC South
Volvo Group —Wacol QLD
- Hybrid work
- No degree
- Leadership
- Parental leave
3d
Sr. Business Development Representative – Cloud & Channel Partners
Pax8 Global —Brisbane QLD
- $75,600 - $107,968 a year
- Full-time
- Sales
- Salesforce
- AI
- Work from home
Sales Manager (East Coast) SET / CMFT
Zimmer Biomet —Brisbane QLD
- Full-time
- Nursing
- Management
- Sales
- Wellness program
Senior Project Coordinator
Monadelphous —Brisbane QLD
- Monday to Friday
- Engineering
- Maintenance
- Construction
Senior Network & Communications Engineer - Hybrid
Super Retail Group —Strathpine QLD
- Full-time
- Hybrid work
- Management
- AWS
Quick Apply
2d
Business Development Manager
Grandshake —Brisbane QLD
- Full-time
- CRM software
- Sales
- Research
Mobile Service Maintainer (Electrical)
ALSTOM —Bowen Hills QLD
- Rotating roster
- Administrative experience
- Gym membership
Manager Cyber Technology and Data Risk
Great Southern Bank —Brisbane QLD
- Contract
- Management
- No degree
- Financial services
- Work from home

Related jobs to explore

Based on your search for senior customer service representative

Customer Service Officer (Frontline Support)
Queensland Government —Brisbane QLD
You'll play a key role in delivering debt management services directly to customers and supporting frontline staff to ensure they can provide the best possible…
3d
Customer Service Representative
Probe CX —Springfield QLD
Experience: Transferable skills in customer service, retail, or hospitality. Everyday Savings: Discounts on fuel, groceries, tech, and fashion through our…

I want to receive the latest job alert for senior customer service representative in brisbane, qld

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior customer service representative jobs near brisbane, qld

Customer Relations Lead

FLSmidth, Inc. -
Brisbane QLD

Apply Now

Job Details

Full-time
12 days ago

Benefits

Work from home
Employee assistance program
Salary packaging

Qualifications

Customer service
Analysis skills
Customer relationship management
Leadership
Communication skills

Full Job Description

Joining a team of more than 11,000 people working across more than 60 countries, you will be part of an agile network of talented and ambitious people. In fact, we count on you to engage, connect and collaborate with colleagues all over the world. Seize the opportunity to learn, create and develop your potential with us.

Purpose of the Role

The Customer Relations Lead plays a critical role in managing strategic customer relationships within the mining sector. This position is responsible for overseeing high-value commercial contracts, ensuring exceptional service delivery, and leading a team of Customer Relations Representatives.

The role acts as the key interface between the business and its customers, driving customer satisfaction, contract performance, and long-term partnership growth.

The Customer Service & Relations team manages customer orders, contracts, and day-to-day interactions, ensuring efficient service delivery and strong relationships. The team collaborates closely with Sales and Operations to support key mining customers and drive business performance specifically for the Pumps, Cyclones, Valves, Hose & Rubber product line.

Your responsibilities

Oversee the management of key clients associated with high-value and complex commercial contracts, ensuring strong relationship ownership and consistent service delivery
Operate in a senior leadership capacity, handling more complex customer matters, escalations, and strategic discussions
Exercise a higher level of authority in decision-making, including issue resolution, commercial outcomes, and driving process improvements
Lead and influence cross-functional stakeholders to deliver optimal outcomes for both the customer and the business
Take ownership of internal improvement initiatives, identifying opportunities to enhance processes, systems, and overall customer experience
Drive continuous improvement by embedding best practices across customer service and customer relations functions

What you bring

Proven experience in customer service or customer relationship management within the mining, industrial, or heavy industry sectors
Strong commercial acumen with experience managing contracts and negotiations
Demonstrated leadership experience managing and developing teams
Excellent stakeholder management and communication skills
Ability to manage complex customer environments and resolve high-level issues
Strong analytical and problem-solving capabilities
Relevant industry experience in mining or resources

As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, marital status, number of children, and photographs from your application materials.

What we offer

Competitive remuneration package.
Work from home options available.
Flexible start and finish times.
Job security in a volatile market – FLSmidth has 140 years of successful operation within a global environment.
Development and training within a respected global OEM company.
Access to salary packaging options to allow you to maximise your after-tax income.
Employee Assistance Program for employees and immediate family.
Purchased annual leave options.
Involvement with community and charity initiatives.

Travel

Some travel is expected in this role. Volumes will vary based on the requirements of the role.

Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.

Candidates will be contacted by email. No recruiters and unsolicited agency referrals please.

FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries – for more information please visit FLSmidth.com/careers

We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.

Apply Now

Refine Your Search

senior customer service representative jobs in brisbane, qld

Customer Relations Lead

State Manager, SA, NT & QLD

Customer Support Manager - APAC

Senior Operations / Sales Coordinator

Senior Sales Representative, Brisbane

General Manager - Volvo Bus APAC South

Sr. Business Development Representative – Cloud & Channel Partners

Sales Manager (East Coast) SET / CMFT

Senior Project Coordinator

Senior Network & Communications Engineer - Hybrid

Business Development Manager

Mobile Service Maintainer (Electrical)

Manager Cyber Technology and Data Risk

Related jobs to explore

I want to receive the latest job alert for senior customer service representative in brisbane, qld

Explore jobs in more locations

Purpose of the Role

Your responsibilities

What you bring

What we offer

Travel

Job Seeker Tools

Employer Tools

Browse

Stay Connected