In-Demand Public service officer Jobs in Brisbane, Qld

Service Desk Officer
City of Moreton Bay —Strathpine QLD
- $95,258 a year
- Full-time
- Hybrid work
- Customer service
- Work from home
Records Disposal Officer
Queensland Government —Brisbane QLD
- Temporary
- Remote
- Communication skills
- Parental leave
1d
Information & Support Services Officer (V26/10106)
Blue Mountains City Council —Springwood QLD
- SharePoint
- Communication skills
4d
Shift Fill Officer (After Hours) - Casual | Hybrid
Spinal Life Australia —Woolloongabba QLD
- $50.61 an hour
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Negotiation
Quick Apply
11d
Administration Officer - Central Virtual Integrated Community Care (VICC)
Queensland Government —Brisbane QLD
- Remote
- Customer service
- Computer skills
- Communication skills
5d
Disaster Resilience Program Officer
Queensland Government —Brisbane QLD
- Overtime
- Communication skills
- Negotiation
6d
Project Support Officer
Queensland Government —Brisbane QLD
- Temporary
- Microsoft Office
- Clinic
- Communication skills
12d
Court Services Officer
Queensland Government —Brisbane QLD
- Temporary
Security Officer - QLD TAFE Southbank
Downer Group —South Brisbane QLD
- Full-time
- Writing skills
- University
- Education
- Employee assistance program
Junior House Officer (PGY2) / Senior House Officer (PGY3) - Clinical Rotations
Queensland Government —Brisbane QLD
- Temporary
- Communication skills
Client Service Officer
Queensland Government —Brisbane QLD
- Temporary
- Conflict management
- Negotiation
Administration Officer
Queensland Government —Brisbane QLD
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Security Officer - Events
Certis Group —Brisbane QLD
- Weekend availability
- CPR Certification
- Customer service
- First Aid Certification
- Paid training
- Employee assistance program
Theatre Support Officer
Queensland Government —Brisbane QLD
- Full-time
- Customer service
- Clinic
- Communication skills
Operations Hub Support Officer
Urban Utilities —Fortitude Valley QLD
- 12 hour shift
- Microsoft Access
- Customer service
- Health insurance
- Parental leave
5d
Customer Service Support Officer
Queensland Government —Brisbane QLD
- Temporary
13d
Administration Officer - Ward Reception
Queensland Government —Brisbane QLD
- Customer service
- Administrative experience
- Computer skills
13d
Security Officer
B Secure Group —Brisbane QLD
- $52,880.00 - $109,940.60 a year
- Weekend availability
- CPR Certification
- Construction site
- First Aid Certification
- Employee discount
Quick Apply
Rental Service Officer / Vehicle Service Agent
Europcar —Cannon Hill QLD
- Weekend availability
- Sales
- Customer service
- Communication skills
- Health insurance
- Employee assistance program
Security Officer
Certis Group —Brisbane QLD
- Full-time
- First Aid Certification
- Conflict management
- Communication skills
- Employee assistance program
- Opportunities for advancement

I want to receive the latest job alert for public service officer in brisbane, qld

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

public service officer jobs near brisbane, qld

Security Officer jobs in Brisbane QLD

Customer Service Representative jobs in Brisbane QLD

Administrative Officer jobs in Brisbane QLD

Program Officer jobs in Brisbane QLD

Project Officer jobs in Brisbane QLD

Mental Health Peer Support Worker jobs in Sydney Nsw

Disability Support Worker jobs in Parramatta Nsw

Koorie Engagement Support Officer jobs in Victoria

Disability Support Worker jobs in Cairns Qld

Administrative Officer jobs in Whyalla Sa

Administrative Officer jobs in Bankstown Nsw

Activities Officer jobs in Melbourne Vic

Activities Officer jobs in Townsville Qld

Administrative Officer jobs in North West Sydney Nsw

Administrative Officer jobs in Broadmeadows Vic

Administrative Services Officer jobs in Brisbane Qld

Internship, Cyber Security jobs in Melbourne Vic

Security Officer jobs in University Of Queensland Qld

Environmental Health Officer jobs in New South Wales

Aboriginal Education Officer jobs in New South Wales

Service Desk Officer

City of Moreton Bay -
Strathpine QLD

Apply Now

Job Details

Full-time
$95,258 a year

Benefits

Work from home
Transportation links
Salary packaging
Insurance services
On-site parking

Qualifications

ITIL Certification
Incident management
Customer service

Full Job Description

Job Number: 501485
.jobFields label { display: inline-block; font-weight: bold; width: 130px; } .jobFields span.item { display: block; padding-bottom: 5px; }
$95,258pa + 12% super (level 4)
Permanent Full Time | 9 day fortnight with RDO
Hybrid, flexible working environment, including some work from home days.
Location: Strathpine, with free onsite parking and close to train station

Join City of Moreton Bay as a Service Desk Officer and help shape and enhance our communities for today and tomorrow.

Are you passionate about technology and delivering exceptional customer service? We are seeking a proactive and solutions-focused Service Desk Officer to join our team. In this role, you will be the first point of contact for IT support, helping ensure our people stay connected, productive, and supported every day.

As a Service Desk Officer, you will provide frontline ICT support to end users across the organisation. You will troubleshoot issues, provision equipment and systems, and contribute to the continuous improvement of service desk processes. This role is ideal for someone who enjoys problem-solving, working collaboratively, and making a tangible impact on user experience.

Key responsibilities include:
Monitor and manage incoming service desk requests
Diagnose and resolve ICT issues (hardware, software, and systems)
Provide on-site and remote support to users
Routinely provision new IT services and equipment to users and manage faulty and obsolete end-user equipment
Install and configure computers, hardware, and applications
Escalate complex issues to higher-level support teams
Maintain accurate documentation and contribute to the knowledge base
Liaise with external vendors to resolve technical issues
Participate in mandatory on-call roster, after-hours remote and on-site assistance, and sliding start and finish times

About you:
We are seeking someone with considerable technical knowledge with problem solving ability, previous experience in a similar role and understating of processes and systems will be an advantage along with high level customer service skills essential.

Your positive and helpful nature will see you as a trusted team member when being first point of contact in receiving and handling requests for support. Your previous experience managing organisation service desk requests for hardware, applications, and programs will be required to ensure the needs of our organisation and end users are meet.

To succeed in this role, you will have:
Relevant qualification in Information Technology (ITIL certification desirable)
Strong troubleshooting and incident management skills
Ability to prioritise, diagnose, and resolve technical issues effectively
Experience supporting applications, systems, and end-user devices
Ability to work independently while contributing to a team

Please also note that this position will require you to:
Work hours ranging from 6am – 5pm on a rotating basis.
Participate in Council’s ‘After Hours On-Call’ arrangements.
Rotate across various work locations.

Position Description_Service Desk Officer .pdf

Why City of Moreton Bay?

What you do with your life matters. It’s the same with your career.

We’re the third-largest council in Australia and one of the fastest-growing areas. As Australia’s newest city, we’re building something that’s never been done before: a new kind of city, inspired and empowered by a new kind of council.

This is your opportunity to develop skills and experience in a truly unique place, at a truly unique point in time.

At City of Moreton Bay, we’re focused on the vital work we do today. But we’re also focused on the future. On what can be – for our city, our Council and your career.

Here’s what you’ll love about a career with us:
See it. To build a city of the future, first, you have to see it. The polycentric city we’re building will bring greater prosperity, sustainability and affordability to our city. This is your chance to contribute to something that’s never been done before.
Shape it. You’ll get hands-on in a rewarding career, serving and strengthening our communities for today and tomorrow. Our work is diverse, interesting and it matters – and it’s yours to shape and own.
Live it. Contribute to the city you and your family want to live in and enjoy the lifestyle you deserve. And if you don’t live here, you’ll still find pride and connection in so many ways with our successful, resilient team.

You’ll also enjoy a range of other benefits:
Find a better work-life balance with a nine-day (72.5-hour) fortnight, plus a hybrid, flexible working environment with some work-from-home days.
Negotiated salary increases locked in through our EBA - 4% in July 2027 (or CPI capped at 4.5%, whichever is greater).
Advance your skills and career through our Study, Training And Research Scheme (STARS).
Make your pay go further with salary packaging options on novated leases, superannuation payments, smartphones and devices.
Prioritise your health and wellbeing with discounted health insurance, free annual flu vaccinations and our Fitness Passport Program.
Get support when you and your family need it most with our 24/7 confidential counselling service
Our Strathpine office has local parking on site and is close to public transport networks, making for an easy commute.

Ready for a career that matters?

Join City of Moreton Bay, and help shape our city of the future.

As part of the recruitment process, applicants will be required to undergo a National Criminal History Check.

Any questions - please contact our Careers team at [email protected].

Your Future City.
See it. Shape it. Live It.

City of Moreton Bay extends across the traditional lands of the Jinibara, Kabi Kabi, and Turrbal peoples, and we acknowledge and pay respects to Traditional Custodians. We believe diversity of thought, background and experience creates better outcomes for our people and communities, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people of all ages, genders, abilities and cultural backgrounds.

Advertised: 25 Aug 2026
Applications close: 03 Sep 2026 23:55

Apply Now

Refine Your Search

public service officer jobs in brisbane, qld

Service Desk Officer

Records Disposal Officer

Information & Support Services Officer (V26/10106)

Shift Fill Officer (After Hours) - Casual | Hybrid

Administration Officer - Central Virtual Integrated Community Care (VICC)

Disaster Resilience Program Officer

Project Support Officer

Court Services Officer

Security Officer - QLD TAFE Southbank

Junior House Officer (PGY2) / Senior House Officer (PGY3) - Clinical Rotations

Client Service Officer

Administration Officer

Security Officer - Events

Theatre Support Officer

Operations Hub Support Officer

Customer Service Support Officer

Administration Officer - Ward Reception

Security Officer

Rental Service Officer / Vehicle Service Agent

Security Officer

I want to receive the latest job alert for public service officer in brisbane, qld

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected