In-Demand network manager, assistance operations Jobs in brisbane, qld

Network Manager, Assistance Operations
Allianz —Brisbane QLD
- Full-time
- Microsoft Office
- Communication skills
Director (International Operations)
Queensland Government —Brisbane QLD
- Contract
4d
Network Manager
Tardis Group —Brisbane QLD
- $250,000 a year
- Leadership
Manager Customer Service Centre
Queensland Government —Brisbane QLD
8d
Implementation & Activation Executive
WPP Media —Brisbane QLD
5d
Security Officer
Queensland Government —Brisbane QLD
1d
On-Demand (Contractor) Short Term Rentals Operations Assistant- Brisbane
MadeComfy —Brisbane QLD
- $25 - $30 an hour
- Weekend availability
- In-person
- Communication skills
Quick Apply
4d
Operations Manager
Woolworths Group —Eight Mile Plains QLD
- Full-time
Manager
Queensland Government —Brisbane QLD
- Temporary
- Negotiation
15h
State Service Operations Manager
St Vincent de Paul Society —South Brisbane QLD
- $58.26 an hour
- Full-time
- Leadership
- Communication skills
- Employee assistance program
Program Officer (Contract Management)
Queensland Government —Brisbane QLD
11d
Office Manager
Satff Harbour Pty Ltd —Daisy Hill QLD
- $75,000 - $90,000 a year
- Full-time
- In-person
Quick Apply
7d
Warehousing Lead
Metso —Eagle Farm QLD
- Hybrid work
- Health insurance
2d
OD Subcontractor TTO Request - QLD
Nationwide Group —Brisbane QLD
- Customer service
- Communication skills
Senior Renewable Energy Manager
Mac-BAT Energy Storage & Battery Solutions Pty Ltd —Brisbane QLD
- $160,000 - $220,000 a year
- Full-time
- In-person
- Communication skills
- Professional development assistance
Quick Apply
Area Manager
Prompcorp —Greater Brisbane QLD
- $70,000 - $85,000 a year
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Management
- Travel reimbursement
- Work from home
Quick Apply
8d
Project Manager
Accenture —Brisbane QLD
- Full-time
Monitoring Operator
Queensland Government —Brisbane QLD
- Rotating roster
- Communication skills
- Commuter assistance
- Parental leave
14d
CAMO Quality Manager - ASL Airlines Australia
ASL Aviation Holdings DAC —Brisbane Airport QLD
- Communication skills
- Employee assistance program
- Opportunities for advancement
Quick Apply
2h
Manager Place Based Projects
Queensland Government —Brisbane QLD
- Temporary
- Communication skills
7d

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Network Manager, Assistance Operations

Allianz -
Brisbane QLD

Apply Now

Job Details

Full-time

Qualifications

Microsoft Office
Communication skills

Full Job Description

Network Manager – Partnerships Networks
Brisbane, Australia Join a global leader in roadside assistance and automotive support.
We’re looking for a proactive and relationship‑drivenNetwork Manager to oversee our automotive Provider network across designated states. In this role, you’ll ensure our customers receive fast, high‑quality roadside assistance and towing services by maintaining strong provider partnerships, ensuring compliance, and driving continuous improvement across the network.
What You’ll Do
Customer Service Network Performance

Ensure all Providers are fully qualified and aligned with Allianz Global Assistance KPIs.
Maintain strong provider coverage to meet contractual obligations and customer expectations.
Build relationships with service organisations to promote our services.
Monitor provider competence, performance, and commitment to delivering exceptional customer outcomes.

Provider Management

Develop and maintain Provider assessment and accreditation processes.
Review payment structures to optimise cost efficiency.
Ensure adequate coverage across regions and service types.
Deliver weekly, monthly, and quarterly KPI reporting.
Analyse cost‑focused KPIs to identify improvement opportunities.

Customer Grievance Reporting

Produce monthly and quarterly reports on complaints, compliments, audits, and provider changes.
Highlight initiatives that strengthen and enhance the network.

Technical Liaison Support

Collaborate with Automotive Network, Emergency Assistance, Customer Care, and Strategic Account teams.
Build strong relationships with manufacturer technical teams.
Support the Learning team to maintain accurate technical training materials.
Provide real‑time or retrospective technical support to technicians and towing operators.
Coach Providers to improve technical capability and service quality.

Quality Assurance

Ensure adherence to all Quality Assurance guidelines.
Use customer insights (NPS, complaints) to identify training needs and drive service improvement.

Communication Collaboration

Communicate clearly and professionally across all channels.
Work collaboratively with internal teams and external partners to deliver outstanding outcomes.

Compliance

Meet all compliance obligations and escalate risks or issues as required.

What You Bring

Ability to identify training needs and support training delivery.
Strong MS Office skills.
Excellent communication skills, including confidence speaking to groups.
Outstanding organisational and time‑management abilities.
Ability to identify cost trends and external cost savings.
High attention to detail and commitment to quality.
Ability to self‑manage performance and adapt to changing environments.
A collaborative, positive, and team‑focused mindset.
Ability to travel independently as required.

93404 | Procurement | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Great to have you on board. Let's care for tomorrow.

Apply Now

Refine Your Search

network manager, assistance operations jobs in brisbane, qld

Network Manager, Assistance Operations

Director (International Operations)

Network Manager

Manager Customer Service Centre

Implementation & Activation Executive

Security Officer

On-Demand (Contractor) Short Term Rentals Operations Assistant- Brisbane

Operations Manager

Manager

State Service Operations Manager

Program Officer (Contract Management)

Office Manager

Warehousing Lead

OD Subcontractor TTO Request - QLD

Senior Renewable Energy Manager

Area Manager

Project Manager

Monitoring Operator

CAMO Quality Manager - ASL Airlines Australia

Manager Place Based Projects

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