In-Demand Service desk analyst Jobs in Braeside Vic

Helpdesk Support Analyst
Suzuki Samanabad Auto Corporate —Melbourne VIC
- Up to $84,000 a year
- Computer Science
- Customer service
- Analysis skills
- Travel reimbursement
- Annual leave
Quick Apply
1d
Service Desk Analyst (Asahi Beverages)
Asahi Beverages —Southbank VIC
- From $4,500 a month
- Full-time
- Customer service
- In-person
- Communication skills
- Employee stock purchase plan
- Health insurance
Quick Apply
Service Desk Analyst
Fujitsu —Melbourne VIC
- Hybrid work
- Software troubleshooting
- Customer service
- Communication skills
Service Desk Analyst
Cabrini Health —Malvern VIC
- $76,515 - $80,000 a year
- Full-time
- Management
- Software troubleshooting
- Customer service
13d
Service Desk Analyst
Mercy Health Australia —Richmond VIC
- Full-time
- Hybrid work
- Communication skills
10d
Graduate IT Service Desk Analyst
FYFE —Melbourne VIC
- Computer Science
- Communication skills
- Paid training
- Parental leave
13d
IT Service Desk Analyst
PFD Food Services —Melbourne VIC
- Full-time
- Microsoft Outlook
- Salesforce
- Microsoft Office
- Health insurance
- Gym membership
11d
Service Desk & Desktop Analyst
MEGT Australia —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Customer service
- Communication skills
- Health insurance
- Parental leave
3d
IT Service Desk Analyst
Regis Aged Care —Camberwell VIC
Service Desk Analyst (Fixed term)
St Vincent's Health Australia —Melbourne VIC
- Full-time
- Management
- Communication skills
- Employee assistance program
IT Analyst
Lyka —Dandenong VIC
- Hybrid work
- Management
- Communication skills
- Parental leave
Quick Apply
IT Service Desk Analyst
CBP Lawyers —Melbourne VIC
- Full-time
- Microsoft Access
- Management
- Customer service
- Gym membership
Support Analyst
Mirvac —Southbank VIC
- Contract
- Microsoft Outlook
- Management
- Agile
4d
IT Service Desk Team Lead
FYFE —Melbourne VIC
- Paid training
- Parental leave
13d
Senior IT support analyst
Millennium —Mulgrave VIC
- Full-time
- Azure
- SharePoint
- Communication skills
13d
Endpoint Security Analyst
Accenture —Melbourne VIC
- Full-time
- Analysis skills
- On-the-job training
- Parental leave
Client Financial Management Specialist
Accenture —Melbourne VIC
- Full-time
Test Lead - Employment Information Kit
ConnectEast —Ringwood VIC
- Part-time
- Azure
- Management
- DevOps
- Employee assistance program
System Analyst Lead - Employment Information Kit
ConnectEast —Ringwood VIC
- Part-time
- SQL
- No degree
- Leadership
- Employee assistance program

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Service Desk Analyst (Asahi Beverages)
Asahi Beverages —Southbank VIC
Good communication and customer service skills. Join one of Australia’s leading beverage companies and support the technology that keeps our teams running…
From $4,500 a month
Quick Apply

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service desk analyst jobs near braeside vic

Helpdesk Support Analyst

Suzuki Samanabad Auto Corporate
Melbourne VIC

Quick Apply

Job Details

Permanent
Up to $84,000 a year
1 day ago

Benefits

Travel reimbursement
Company car
Annual leave
Life insurance
Salary packaging

Qualifications

Computer Science
Customer service
IT service management
Technical support
Analysis skills
Bachelor's degree
CompTIA Network+
IT support
Diploma
Cybersecurity
Communication skills
CompTIA A+
Help desk
Information Technology

Full Job Description

Helpdesk Support Analyst

Company: Suzuki Samanabad Auto Corporate
Location: Parramatta Road, Corporate Division, Melbourne, Victoria, Australia
Salary: AUD 84,000 per year
Employment Type: Full-Time

About Suzuki Samanabad Auto Corporate

Suzuki Samanabad Auto Corporate is a leading automotive organization dedicated to delivering exceptional products, services, and customer experiences. We are seeking a motivated and customer-focused Helpdesk Support Analyst to join our Corporate Division and provide high-quality technical support to internal users across the organization.

Position Overview

The Helpdesk Support Analyst serves as the first point of contact for IT-related issues and requests. The successful candidate will diagnose and resolve technical problems, support hardware and software systems, and ensure employees receive timely and effective IT assistance to maintain business productivity.

Key Responsibilities

Provide first-level technical support for hardware, software, network, and system-related issues.
Respond to support requests via phone, email, ticketing systems, and remote support tools.
Troubleshoot and resolve desktop, laptop, printer, mobile device, and application issues.
Install, configure, and maintain computer hardware and software.
Escalate complex technical issues to senior IT personnel when required.
Maintain accurate records of incidents, service requests, and resolutions.
Support user account management, password resets, and access permissions.
Assist with onboarding and offboarding activities, including equipment setup and user provisioning.
Monitor IT systems and report recurring issues or potential improvements.
Contribute to knowledge base documentation and user support guides.
Ensure compliance with company IT policies and cybersecurity standards.

Qualifications and Experience

Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.
Previous experience in a Helpdesk, IT Support, Service Desk, or Technical Support role.
Knowledge of Windows operating systems, Microsoft 365, and common business applications.
Understanding of networking fundamentals, hardware troubleshooting, and remote support tools.
Excellent problem-solving and analytical skills.
Strong verbal and written communication abilities.
Ability to manage multiple support requests while maintaining excellent customer service.

Preferred Qualifications

Experience with IT Service Management (ITSM) platforms and ticketing systems.
Knowledge of Active Directory and cloud-based technologies.
Industry certifications such as CompTIA A+, Network+, Microsoft Certifications, or equivalent.
Experience supporting users in a corporate or automotive industry environment.

Benefits

Competitive salary of AUD 84,000 per year
Professional development and certification opportunities
Career growth within a large corporate organization
Supportive and collaborative work environment
Employee wellness and assistance programs
Paid annual leave and public holiday entitlements
Modern workplace and technology resources

How to Apply

If you are passionate about technology and enjoy helping users solve technical challenges, we encourage you to apply for the Helpdesk Support Analyst position at Suzuki Samanabad Auto Corporate. Submit your resume and cover letter outlining your relevant experience and qualifications.

Suzuki Samanabad Auto Corporate is an equal opportunity employer committed to fostering a diverse and inclusive workplace.

Pay: Up to $84,000.00 per year

Benefits:

Company car
Life insurance
Salary packaging
Travel reimbursement

Work Location: In person

Quick Apply

Refine Your Search

service desk analyst jobs in braeside vic

Helpdesk Support Analyst

Service Desk Analyst (Asahi Beverages)

Service Desk Analyst

Service Desk Analyst

Service Desk Analyst

Graduate IT Service Desk Analyst

IT Service Desk Analyst

Service Desk & Desktop Analyst

IT Service Desk Analyst

Service Desk Analyst (Fixed term)

IT Analyst

IT Service Desk Analyst

Support Analyst

IT Service Desk Team Lead

Senior IT support analyst

Endpoint Security Analyst

Client Financial Management Specialist

Test Lead - Employment Information Kit

System Analyst Lead - Employment Information Kit

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