In-Demand support manager Jobs in balwyn vic

Senior Product Support Manager
SoftVence Digital Solutions —Melbourne VIC
- $8,000 - $9,800 a month
- Full-time
- CRM software
- Supervising experience
- Business Administration
Quick Apply
VIC General Manager
Pro AV Solutions —Clayton VIC
- Full-time
- Communication skills
Quick Apply
2d
Team Members
Zambrero —Templestowe Lower VIC
- Cleaning
Quick Apply
Communications Manager
Monash University —Clayton VIC
- $124,343 - $137,251 a year
- Part-time
- Hybrid work
- No degree
- Organisational skills
7h
Manager Business Support
Department of Justice and Community Safety —Melbourne City Centre VIC
- $116,413 - $140,849 a year
- Full-time
- Administrative experience
- Communication skills
- Office experience
9d
Customer Support Manager - Box Hill Views Care Community
Opal HealthCare —Box Hill VIC
- Full-time
- Leadership
- Communication skills
- Referral program
2h
Manager, Relocatables Team
Victorian School Building Authority —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Communication skills
7d
Authorised Officer - North West Victoria Region
Victorian Early Childhood Regulatory Authority —Melbourne Northern Suburbs VIC
- $100,894 - $114,476 a year
- Full-time
- Office
- Organisational skills
2d
Service Delivery Manager
Centorrino Technologies —Melbourne VIC
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Negotiation
Quick Apply
6d
Planning and Coordination Officer
Parks Victoria —Melbourne VIC
- Full-time
1d
Infrastructure Manager
Funlab —Abbotsford VIC
- $120,000 - $140,000 a year
- Full-time
- Employee assistance program
2h
National Investigations Manager
Kmart —Chadstone VIC
- Analysis skills
- Parental leave
10d
Senior Manager, Intelligence and Detection
Department of Justice and Community Safety —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Leadership
1d
Cafe Manager
Bright Beans —Burwood VIC
- $67,000 - $73,000 a year
- Full-time
- Customer service
- In-person
Quick Apply
2d
Senior Manager, Security & Operational Readiness
County Court —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
2d
Event Staff
Ausfamous —Melbourne VIC
- $24.95 - $31.67 an hour
- Part-time
- In-person
- Communication skills
Quick Apply
Service Projects Project Manager
Siemens —Bayswater VIC
- Full-time
- Leadership
- Communication skills
Field Scoper
Service Stream —Epping VIC
- Full-time
6h
General Manager Passenger Readiness
Metro Trains Melbourne —Melbourne VIC
- Full-time
- Analysis skills
6d
Manager, Strategic Business Support – Projects
V/Line —Melbourne VIC
- Recruiting
- Communication skills
- Commuter assistance
3d

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support manager jobs near balwyn vic

Senior Product Support Manager

SoftVence Digital Solutions
Melbourne VIC

Quick Apply

Job Details

Permanent | Full-time
$8,000 - $9,800 a month

Qualifications

CRM software
Supervising experience
Customer relationship management
Business Administration
Business
Leadership
Communication skills
Information Technology

Full Job Description

Job Summary

SoftVence Digital Solutions is seeking an experienced and customer-focused Senior Product Support Manager to lead product support operations, improve service delivery processes, and oversee client support performance across the organization.

This role is ideal for a professional who enjoys managing support teams, solving operational challenges, and enhancing customer experience through efficient product support strategies. The successful candidate will work closely with technical teams, operations staff, and leadership to ensure high-quality support services, strong client satisfaction, and continuous operational improvement.

We are looking for a proactive leader with strong communication skills, operational management experience, and the ability to manage fast-paced support environments while maintaining excellent service standards.

What You'll Do

Oversee daily product support and customer service operations
Supervise support workflows, ticket management, and escalation processes
Monitor support performance metrics and service quality standards
Collaborate with technical and operational teams to resolve client issues efficiently
Improve product support procedures and operational workflows
Support onboarding and training activities for support team members
Prepare operational reports, support summaries, and performance updates for leadership
Ensure timely resolution of customer concerns and service requests
Coordinate cross-functional communication related to support operations
Identify opportunities to improve customer satisfaction and operational efficiency
Maintain accurate operational documentation and support records
Assist with strategic planning and continuous improvement initiatives

Requirements

5+ years of experience in product support, customer operations, technical support management, or service operations
Previous leadership or supervisory experience preferred
Strong communication and customer relationship management skills
Excellent organizational and problem-solving abilities
Experience managing support workflows, reporting, and operational coordination
Ability to manage multiple operational priorities in a fast-paced environment
Experience with CRM systems, support platforms, and reporting tools preferred
Professional and customer-focused approach to operational leadership
Degree in Business Administration, Information Technology, Operations Management, or related field preferred

Why Work With Us

At SoftVence Digital Solutions, we believe excellent support experiences are essential to long-term client success. We provide a collaborative and growth-focused environment where employees are encouraged to contribute ideas, improve processes, and develop professionally.

Our organization values teamwork, innovation, operational excellence, and customer satisfaction. You will have the opportunity to lead meaningful support initiatives while working alongside experienced professionals in a dynamic business environment.

Pay: $8,000.00 – $9,800.00 per month

Work Location: In person

Quick Apply

Refine Your Search

support manager jobs in balwyn vic

Senior Product Support Manager

VIC General Manager

Team Members

Communications Manager

Manager Business Support

Customer Support Manager - Box Hill Views Care Community

Manager, Relocatables Team

Authorised Officer - North West Victoria Region

Service Delivery Manager

Planning and Coordination Officer

Infrastructure Manager

National Investigations Manager

Senior Manager, Intelligence and Detection

Cafe Manager

Senior Manager, Security & Operational Readiness

Event Staff

Service Projects Project Manager

Field Scoper

General Manager Passenger Readiness

Manager, Strategic Business Support – Projects

I want to receive the latest job alert for support manager in balwyn vic

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