In-Demand Helpdesk assistant Jobs in Australia

IT Helpdesk Assistant
Techseri Careers —Perth WA
- Up to $30 an hour
- Full-time
- Management
- Customer service
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Junior ICT Support Assistant
Yass Valley Council —Yass NSW
- $39.88 - $43.07 an hour
- Call employer
- Communication skills
6d
Office Assistant
Formentera —Brisbane QLD
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Legal Operations Assistant
LegalVision —Surry Hills NSW
- Full-time
- Hybrid work
- Management
- No experience needed
- Administrative experience
- Parental leave
Quick Apply
Product support team
Digital Stack —Melbourne VIC
- Full-time
- Management
- Customer service
Manufacturing Team Assistant
Cochlear Ltd —Brisbane QLD
- Full-time
- ERP systems
- Microsoft Office
- Administrative experience
Receptionist/Facilities Support
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Parental leave
Quick Apply
Receptionist/Facilities Support
JLL —Melbourne VIC
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Parental leave
Principal Specialist Solution Engineer, ITSM & Employee Service
Salesforce —Sydney NSW
- Full-time
- Management
- Salesforce
- APIs

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Junior ICT Support Assistant
Yass Valley Council —Yass NSW
As a Junior Casual ICT Support Officer, you will provide frontline technical support to Council staff, helping ensure the smooth operation of computer systems,…
$39.88 - $43.07 an hour
6d
Casual Junior School Classroom Teachers
Danebank —Hurstville NSW
Provide the appropriate duty of care and supervision of students. Program through high quality teaching in order to develop deep.
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IT Helpdesk Assistant

Techseri Careers
Perth WA

Quick Apply

Job Details

Full-time
Up to $30 an hour

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance

Qualifications

Management
Customer service
Technical support
Microsoft Office
Diploma
Communication skills
Help desk
Information Technology

Full Job Description

IT Helpdesk Assistant – Techseri Careers (Perth)

Location: Perth, Australia
Company: Techseri Careers
Position Type: Full-time

About Us

Techseri Careers is a growing technology services provider based in Perth, specializing in IT support, systems management, and digital solutions. We are committed to delivering reliable and efficient technical assistance that empowers businesses to operate seamlessly. Our mission is to combine expertise and customer care to ensure smooth IT operations across industries.

Role Overview

We are seeking a dedicated IT Helpdesk Assistant to join our support team. This role is essential in providing first-line technical support, resolving IT issues, and ensuring customer satisfaction. You will be the first point of contact for employees and clients, assisting with troubleshooting and escalating complex issues when necessary.

Key Responsibilities

Technical Support: Respond to IT queries via phone, email, and ticketing systems.
Troubleshooting: Diagnose and resolve hardware, software, and network issues.
System Maintenance: Assist in maintaining IT systems and updating software.
Documentation: Record incidents, resolutions, and escalate issues when required.
Customer Service: Provide professional and friendly support to end-users.
Collaboration: Work closely with IT teams to ensure smooth operations.

Qualifications

Previous experience in an IT Helpdesk or technical support role preferred.
Strong knowledge of Windows/Mac OS, Microsoft Office Suite, and basic networking.
Familiarity with ticketing systems and remote support tools.
Excellent communication and problem-solving skills.
Diploma or degree in Information Technology or related field.
Customer-first mindset with the ability to work under pressure.

Why Join Us?

Be part of a dynamic IT services company in Perth.
Gain hands-on experience in technical support and systems management.
Competitive salary and employee benefits.
Opportunities for career growth and continuous learning.

Pay: Up to $30.00 per hour

Benefits:

Dental insurance
Health insurance
Life insurance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

helpdesk assistant jobs in australia

IT Helpdesk Assistant

Junior ICT Support Assistant

Office Assistant

Legal Operations Assistant

Product support team

Manufacturing Team Assistant

Receptionist/Facilities Support

Receptionist/Facilities Support

Principal Specialist Solution Engineer, ITSM & Employee Service

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