In-Demand Client services manager Jobs in Australia

Event Ticketing: Client Services Manager
Ticketebo —Cheltenham VIC
- $60,000 - $75,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
Quick Apply
1d
Client intake & Administration coordinator
Glenelg Homecare pty ltd —Glenelg SA
- $40.00 - $48.04 an hour
- Hybrid work
- Management
- Communication skills
- Travel reimbursement
- Work from home
Quick Apply
1d
Commercial Cleaning Account Manager — Field & Client Services
Cleaneroo Commercial —Sydney NSW
- $88,000 - $104,000 a year
- Full-time
- Work from home
Quick Apply
3d
Client Manager
Sentral —Sydney NSW
- $110,000 - $117,000 a year
- Full-time
- Management
- Communication skills
- Negotiation
- Employee stock purchase plan
- Parental leave
Quick Apply
14d
Client Services Manager | Mon-Fri | Full Time | Sydney, NSW
Sodexo —New South Wales
- Full-time
- Hospitality
- Culinary experience
- Customer service
Quick Apply
14d
Manager
Queensland Government —Brisbane QLD
- Temporary
2d
Senior Manager, Client Services and Computing
Charles Sturt University —Wagga Wagga NSW
- $132,740 - $140,258 a year
- Full-time
- Hybrid work
- University
- Leadership
10d
Client Services Manager
Certis Group —West Ryde NSW
- Hybrid work
- Leadership
- Opportunities for advancement
Digital & Client Services Manager
Louis Vuitton —Sydney NSW
- Full-time
- Manufacturing
Client Services Manager
ACS Property Services —South Melbourne VIC
- $70,000 - $85,000 a year
- Full-time
- CRM software
- Microsoft Office
- In-person
8d
Area Manager – Pet Aftercare Services
InvoCare —Windsor NSW
Client Services Manager- Hobart
Regis Aged Care —Warrane TAS
- Customer service
- Care plans
- Time management
- Parental leave
Client Portfolio Manager - Water
Arcadis —Sydney NSW
NDIS Client Services Manager | NDIS Case Manager | NDIS Service Coordinator
Pro Care Assist Support Services —Parramatta NSW
- $80,000 - $85,000 a year
- Full-time
- Hybrid work
- CPR Certification
- Management
- First Aid Certification
- Work from home
- Professional development assistance
Quick Apply
1d
Client Services Manager
Dovida —Osborne Park WA
- Full-time
- Microsoft Excel
- Microsoft Office
- Computer skills
- Travel reimbursement
Quick Apply
7d
Client Servcies Manager – Northern Rivers Region
Right at Home Northern Rivers —Ballina NSW
- From $88,000 a year
- Full-time
- Sales
- Business development
- Bachelor's degree
Quick Apply
8d
Senior Interpreting Services Manager
Core Interpreting Services Pty Ltd —New South Wales
- $10,000 - $13,000 a month
- Full-time
- Hybrid work
- Management
- Leadership
- Health insurance
- Work from home
Quick Apply
National Client Services Manager
All About Caring —Sydney NSW
- $110,000 - $120,000 a year
- Full-time
- Hybrid work
- Nursing
- Leadership
- Communication skills
Quick Apply
Senior Manager - Remote Services
Central Australian Aboriginal Congress —Alice Springs NT
- $163,741 - $204,778 a year
- Full-time
- Remote
- Management
- Administrative experience
- Communication skills
- Annual leave
3d
Advisor
Queensland Government —Brisbane QLD
11d

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Event Ticketing: Client Services Manager

Ticketebo
Cheltenham VIC

Quick Apply

Job Details

Permanent | Part-time | Full-time
$60,000 - $75,000 a year
1 day ago

Benefits

Free drinks

Qualifications

Pricing
Microsoft Excel
Customer service
Microsoft Office
Communication skills
Time management

Full Job Description

Please note that this role is also able to be taken as a part time 0.8% role to suit the needs of employees who value the opportunity to work more flexible hours to suit their personal situation.

About Ticketebo

Since 2013, Ticketebo has been empowering event organisers across Australia and the UK with fully managed on-site and online ticketing solutions that seamlessly power thousands of events every year. Our small, high-performing team consistently punches above its weight, and today we are recognised as one of the leading ticketing agencies for mid to large-scale events.

We are driven by a clear vision to be a world leader in event ticketing and associated services. We are trailblazers who set the standard through innovation, award-winning service, and a sustainable approach that leads the industry and inspires others. Our mission is simple but powerful: to empower event organisers through smart technology, expert advice, and exceptional customer service, while operating responsibly and creating a positive, lasting impact.

Sustainability is embedded in how we operate. Ticketebo is a Certified B Corp and a Certified Carbon Neutral business. Through our Trees for Change program, every paperless SMS ticket helps fund tree planting and meaningful environmental restoration. We believe great ticketing should be good for business and good for the planet.

As a fast-growing disruptor in the ticketing industry, we are known for our smart products, transparent low-cost pricing, and seven-day expert support. Just as importantly, we are deeply committed to fairness, respect, collaboration, and continuous improvement.

Where do you come in?

We’re looking for a standout Client Services Specialist (Full or Part Time*) - someone who shares our values, and who will delight our Event Organisers and their patrons through the exceptional delivery of our market leading products and services. [*if you are applying for the role on a part time basis, please note we are looking for a minimum of 30 hrs per week]

The role has very clear career progression opportunities with room to develop into Account Management for the right person.

Job Description, main duties, and responsibilities:

Build and produce stunning event ticketing solutions on our ticketing platform - at speed and with design flair and accuracy.
Present our products and services in a structured, professional manner.
Effectively and proactively communicate with event organisers at all stages of the event cycle: planning; ticketing go live and on sale; in preparation for event day; and post event.
To work collaboratively with Sales to actively participate in maintaining all existing clients relationships to ensure optimal retention rates, as well as revenue growth.
Work collaboratively with sales to onboard new event organisers.
To manage workflows and processes for patrons and organisers (refunds, ticket reissues, change of dates, event cancellations).
To support patrons with the ticketing and other event related enquires by phone, email, socials and live chat.
Play an active role in delivering new projects for the business. To identify, plan and execute the delivery of new products & services. To help develop our existing suite of products & and services. And to optimise or create new internal processes and workflows.
Assist our tech team in rigorous testing of site improvements, and reporting of any issues or bugs.
Actively contribute to marketing initiatives, as well as regular posting on our social media channels: to best support our brand and assist event organisers to promote their events.

The position requires that you:

have a passion for Events and/or the ticketing industry.
are a great and positive team player - always ready to work collaboratively to do what’s needed to help continue our rapid growth.
have strong written and verbal communication skills.
are a highly organised individual who works at speed and delivers to perfection.
be a great problem solver: always keen find a solution, and willing to take the extra step to make it happen.
have excellent time management skills, and the ability to multi-task, work under pressure, and meet deadlines.
have a naturally persuasive personality: enabling you to offer appropriate additional products & services to organisers.
have the natural ability to build & nurture great and lasting relationships with Customers and internal staff.
be a highly motivated and conscientious individual with the ability to use self-initiative.
have high energy and a fun personality that thrives in a fast-paced, ever-changing environment.
have a good knowledge of Microsoft Office's core suite of products (in particular Excel).

Benefits:

A very competitive salary
We’re based in trendy new modern offices (converted warehouse) in Cheltenham, Melbourne - 10 mins walk from the train line.
Enjoy the fun vibe being apart of our small, friendly, ambitious, and accomplished team.
Regular socials as we celebrate our many successes along the way!

If you are passionate about the Events sector, and looking for a role focused on helping event organisers execute the perfect ticketing solutions and on-site services to optimise the success of their event/s this is the role for you. You’ll be working behind the scenes in the fast-paced, and exciting world of Events: where deadlines are tight, pressure occasionally intense, plans ever evolving - but your calm, organised and detailed approach will ensure our products & services are delivered to perfection!

If this sounds like you please apply, we'd love to hear from you!

Pay: $60,000.00 – $75,000.00 per year

Benefits:

Free drinks

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in Cheltenham VIC 3192

Quick Apply

Refine Your Search

client services manager jobs in australia

Event Ticketing: Client Services Manager

Client intake & Administration coordinator

Commercial Cleaning Account Manager — Field & Client Services

Client Manager

Client Services Manager | Mon-Fri | Full Time | Sydney, NSW

Manager

Senior Manager, Client Services and Computing

Client Services Manager

Digital & Client Services Manager

Client Services Manager

Area Manager – Pet Aftercare Services

Client Services Manager- Hobart

Client Portfolio Manager - Water

NDIS Client Services Manager | NDIS Case Manager | NDIS Service Coordinator

Client Services Manager

Client Servcies Manager – Northern Rivers Region

Senior Interpreting Services Manager

National Client Services Manager

Senior Manager - Remote Services

Advisor

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