In-Demand Business support Jobs in Aspley, Qld

Online Customer Service Team Member — Help customers feel cared for at every step of their order
SuperPharmacyPlus —Stafford QLD
- $25 - $30 an hour
- Full-time
- Customer service
- Analysis skills
- Data entry
Quick Apply
Disability Support Worker (Casual)
Complete Nursing & Home Care QLD —Brisbane Northern Suburbs QLD
- From $33.26 an hour
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
Customer Service Consultant - Brendale
Rentokil Initial —Brendale QLD
- $62,000 - $65,000 a year
- Full-time
- Customer service
- Recruiting
- Construction
- Employee assistance program
Quick Apply
Nanny/Babysitter
Tina Louise Care Services —Brisbane QLD
- $31.19 - $37.00 an hour
- Childcare
- CPR Certification
- Education
Quick Apply
14d
Contract Administrator
Zeco Services —Brisbane QLD
- $76,515 - $82,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Business Administration
Quick Apply
Entry Level Solar Sales Representative
Smart Energy Group —Brisbane QLD
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
- In-person
Quick Apply
Domestic Cleaner - Paid Training and Travel Time
Maid2Match —North Lakes QLD
- $36.21 an hour
- Part-time
- No experience needed
- Communication skills
- Paid training
Quick Apply
Accounts Assistant
NR Barbi Solicitor Pty Ltd —New Farm QLD
- $49,900 - $80,000 a year
- Part-time
- Organisational skills
- In-person
- Communication skills
Quick Apply
5d
Office Manager
WILLOW WEALTH PARTNERS PTY LTD —Newstead QLD
- $76,000 - $96,000 a year
- Full-time
- In-person
- Communication skills
- Time management
Quick Apply
Sales Consultant | Rothwell (casual)
Goodlife Health Clubs —Rothwell QLD
- First Aid Certification
- Gym membership
Quick Apply
Coles Merchandiser
BIG Brand Influence Group —Mount Gravatt QLD
- $32.79 an hour
- Planograms
- POS
- Organisational skills
Quick Apply
Agile Business Analyst
Queensland Government —Brisbane QLD
- Temporary
12d
Office Admin Assistant
Care Heroes —Moorooka QLD
- Part-time
- No experience needed
- In-person
- Business
- Travel reimbursement
Quick Apply
Store Team Member
Woolworths Supermarkets —Banyo QLD
- Part-time
7h
Program Support Officer
Queensland Government —Brisbane QLD
- Temporary
6d
Accounts Administrator (Flexible Hours)
Mitchell Group —Seventeen Mile Rocks QLD
- $40 an hour
- Part-time
- Data entry
- In-person
Quick Apply
5d
Client Advisor- Spring Hill
Amplifon —Spring Hill QLD
- Full-time
- Microsoft Outlook
- Sales
- Databases
Quick Apply
10d
Relationship Manager
Queensland Government —Brisbane QLD
- Temporary
12d
Client Service Officer
Queensland Government —Brisbane QLD
- Temporary
Mobile Phone Technician & Sales Support
Renewable Mobile —Eagle Farm QLD
- $60,000 - $68,000 a year
- Full-time
- Microsoft Excel
- In-person
- AI
Quick Apply

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Online Customer Service Team Member — Help customers feel cared for at every step of their order

SuperPharmacyPlus
Stafford QLD

Quick Apply

Job Details

Permanent | Full-time
$25 - $30 an hour

Qualifications

Multilingual
Customer service
E-commerce
Analysis skills
Data entry

Full Job Description

If you’re at your best when you’re solving problems, reassuring people, and turning a frustrating situation into a positive experience, this could be a genuinely rewarding next step. You’ll support online pharmacy customers with warmth, accuracy, and care, helping them feel informed and looked after from the moment they place an order to the moment it arrives. This is your chance to build a meaningful customer service career in healthcare e-commerce, where your empathy, attention to detail, and calm communication will make a real difference to people who value reliable support.

About the Role

This role is ideal for someone who wants to combine strong customer service skills with meaningful work in a healthcare setting. As an Online Customer Service Team Member, you’ll be a reassuring and capable point of contact for customers using our e-commerce pharmacy, helping create an experience that feels smooth, personal, and dependable even when issues arise.

You’ll play an important part in making digital pharmacy support feel more human. Every email you answer, every order update you process, and every delivery problem you help resolve contributes to a better customer journey, stronger team performance, and a service experience built on people, quality, and care.

You’ll respond to customer enquiries across email, chat, and phone, helping people with questions about orders, shipping, delivery updates, returns, exchanges, and general order information. This is a high-impact part of the role, because your communication will often shape how supported, informed, and confident a customer feels.
You’ll process order changes, cancellations, returns, refunds, and exchanges in the e-commerce platform with care and accuracy. Your attention to detail will help ensure each request is handled efficiently, correctly, and in line with policy, reducing stress for customers and keeping operations running smoothly.
You’ll track orders and work closely with warehouse and shipping teams to resolve lost, delayed, or damaged deliveries. Rather than simply passing on information, you’ll help connect the dots, follow through on issues, and provide updates that reassure customers that their concerns are being actively managed.
You’ll keep accurate records of customer interactions, actions taken, and outcomes in the CRM or ticketing system. Clean, reliable notes matter here because they support continuity, reduce repeat work, and help the wider team respond quickly and consistently if a customer gets back in touch.
You’ll notice patterns in customer feedback and recurring issues, then share those insights with the team to help improve processes, website content, and service delivery. You’ll also follow clear escalation pathways for complex or high-risk queries, ensuring customers receive safe, appropriate support from a pharmacist or senior team member when needed.

About You

You’re someone who naturally brings calm, empathy, and clarity to customer conversations. Whether a person is checking on a delivery, requesting a return, or feeling worried about an order issue, you know how to listen carefully, respond kindly, and guide them toward a practical next step without making them feel rushed or dismissed.
You take pride in getting the details right. You understand that in an online pharmacy environment, accuracy matters because small errors can affect trust, timing, and the overall customer experience, so you’re thoughtful when updating records, processing changes, and following the right procedures.
You enjoy working as part of a team that shares information and solves problems together. You’re happy to collaborate with warehouse, shipping, and senior support colleagues, and you’re comfortable escalating complex, clinical, or high-risk questions so customers receive the safest and most appropriate support.
You’re curious, adaptable, and motivated by purpose. You may already have experience in customer service, e-commerce, retail, call centre, pharmacy, or health-related environments, or you may simply be someone who learns systems quickly, communicates well, and cares deeply about helping people through responsive, high-quality service.

If this sounds like the kind of role where you would do your best work, we’d love to hear from you — apply today.

About Us

Purpose: Empowering people to live happier, healthier lives

Vision: Our vision is to set the benchmark in pharmacy and mobility retail, uniting our physical store with a scalable online platform to provide accessible, innovative, and personalised solutions to communities everywhere.

Our Values:

People: We believe in nurturing our people, recognising the inherent worth and equality of everyone, so we can better serve each other and our community.

Service: We see service as a privilege—making each in-person interaction more personal and every digital experience more efficient.

Quality: We are committed to delivering high-quality services and solutions that exemplify enduring excellence, minimize waste, and stand the test of time.

Innovation: We desire to foster a culture of innovative pioneers, continuously exploring novel ideas and technologies to provide impactful solutions for our customers, suppliers, and industry partners.

To Apply:
Please submit your cover letter and resume and include an answer to the following question:
"How do you see the role of Customer Service in the context of a eCommerce business empowering people to live a happier, healthier life?

Job Types: Full-time, Permanent

Pay: $25.00 – $30.00 per hour

Ability to commute/relocate:

Stafford QLD: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

Are you confident in your written and spoken English to engage in email and phone correspondance with customers?

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

business support jobs in aspley, qld

Online Customer Service Team Member — Help customers feel cared for at every step of their order

Disability Support Worker (Casual)

Customer Service Consultant - Brendale

Nanny/Babysitter

Contract Administrator

Entry Level Solar Sales Representative

Domestic Cleaner - Paid Training and Travel Time

Accounts Assistant

Office Manager

Sales Consultant | Rothwell (casual)

Coles Merchandiser

Agile Business Analyst

Office Admin Assistant

Store Team Member

Program Support Officer

Accounts Administrator (Flexible Hours)

Client Advisor- Spring Hill

Relationship Manager

Client Service Officer

Mobile Phone Technician & Sales Support

I want to receive the latest job alert for business support in aspley, qld

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