In-Demand Front of house team leader Jobs in Altona Vic

Front of House Team Leader (Guest Experience & Sales)
Hecho En Mexico Altona Pty Ltd —Altona VIC
- $28.31 - $36.00 an hour
- Overtime
- Hospitality
- Sales
- Customer service
- Annual leave
- Employee discount
Quick Apply
AXL + CO - Assistant Store Manager WERRIBEE
AXL & CO —Werribee VIC
- Full-time
- Management
- Sales
- Customer service
- Opportunities for advancement
Bar and Restaurant Supervisor
The Emerald Hotel South Melbourne —South Melbourne VIC
- $28 - $45 an hour
- Part-time
- Hospitality
- Customer service
- In-person
Quick Apply
11d
Front of House | Bartenders
Funlab —Docklands VIC
- Weekend availability
- Customer service
- Employee assistance program
Patisserie | Front Of House | Assistant Manager
LaManna —Essendon Fields VIC
- Weekend availability
- Supervising experience
- Organisational skills
- Leadership
- Free parking
- Employee assistance program
Quick Apply
Venue Manager | Morris House, Melbourne CBD
Australian Venue Co. —Melbourne VIC
- $139,000 - $149,000 a year
- Full-time
- Hospitality
- Leadership
Quick Apply
Assistant Venue Manager
Mary Eats Cake —Brunswick VIC
- $70,000 - $75,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Employee discount
Quick Apply
9d
Head Barista/Supervisor
Blanca Projects —Black Rock VIC
- $30 - $45 an hour
- Part-time
- Hospitality
- Customer service
- Supervising experience
Quick Apply
Opening Team at Petit Crenn Melbourne | Front of House
Crenn Dining Group —Melbourne VIC
- $15,000 - $90,000 a year
- Full-time
- Hospitality
- Restaurant experience
- Communication skills
Quick Apply
Korean BBQ Front of House (FOH) Staff - Docklands
Seoul Garden Korean BBQ —Docklands VIC
- $26.44 - $27.57 an hour
- Part-time
- Hospitality
- Customer service
- In-person
- Free food
Quick Apply
2d
Korean BBQ Front of House (FOH) Staff
Seoul Garden Korean BBQ —Maribyrnong VIC
- $26.44 - $27.97 an hour
- Part-time
- Customer service
- In-person
- Cash handling
- Free food
Quick Apply
2d
Office Experience Assistant
Boston Consulting Group —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Front of House Supervisor
Rustica Highpoint Pty LTD —Maribyrnong VIC
- $60,000 - $65,000 a year
- Part-time
- Customer service
- Supervising experience
- In-person
- Employee discount
Quick Apply
Restaurant Supervisor
Rococo Hawthorn —Hawthorn VIC
- $31.30 - $39.13 an hour
- Part-time
- Hospitality
- Management
- In-person
- Employee discount
Quick Apply
11d
Night Manager
TFE Hotels —Melbourne VIC
- From $76,652.99 a year
- Full-time
- Microsoft Office
- First Aid Certification
Practice manager, Physio clinic. Northcote High St. FT, PT considered.
Bodyfit Physio —Northcote VIC
- $36 - $50 an hour
- Part-time
- Administrative experience
- Clinic
- EMR systems
Quick Apply
2d
Operations Manager
Compass Group Australia —Melbourne VIC
- Weekend availability
- Culinary experience
- Customer service
- Communication skills
Retail Area Manager - Victoria
Seed Heritage —Melbourne VIC
- Full-time
- Employee assistance program
- Referral program
8d
Assistant Manager - Emporium
The Body Shop Australia Pty Ltd —Melbourne VIC
- $65,468 - $65,469 a year
- Full-time
- Sales
- Organisational skills
- Leadership
- Employee discount
Quick Apply
Assistant Manager - Night
AccorHotel —Melbourne VIC
- Full-time
- Organisational skills
- Leadership
- Employee assistance program
Quick Apply

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front of house team leader jobs near altona vic

Front of House Team Leader (Guest Experience & Sales)

Hecho En Mexico Altona Pty Ltd
Altona VIC

Quick Apply

Job Details

Part-time
$28.31 - $36.00 an hour

Benefits

Annual leave
Employee discount
Free food
Free drinks

Qualifications

Hospitality
Sales
Customer service
Upselling
Communication skills

Full Job Description

Job TitleFront of House Team Leader (Guest Experience & Sales)

Location: Hecho En Mexico Altona, VIC
Employment Type: Permanent Part-Time
Salary: $60,000 – $65,000 per annum (pro-rata) + Superannuation
Roster: Friday to Sunday (essential) plus two weekdays (approximately 15–37 hours per week)

About Us

Hecho En Mexico Altona is one of Melbourne's busiest and highest-rated Mexican restaurants, committed to delivering exceptional food, outstanding customer service, and memorable dining experiences. We are looking for an energetic and customer-focused leader who thrives in a fast-paced environment and enjoys motivating others to achieve outstanding results.

About the Role

We are seeking an enthusiastic Front of House Team Leader (Guest Experience & Sales) to become the face of our restaurant.

This is a hands-on leadership role where you will be responsible for creating exceptional guest experiences, supporting and motivating our Front of House team, driving sales through upselling, and ensuring smooth day-to-day restaurant operations.

The ideal candidate will come from a retail or customer service background, has a passion for people, enjoys sales, and naturally builds relationships with customers and team members alike.

Key Responsibilities:

Welcome and host guests with a warm, professional and energetic attitude.
Be the first point of contact for Front of House staff during each shift.
Lead, coach and motivate the Front of House team to consistently deliver exceptional customer service.
Drive upselling initiatives including beverages, desserts and promotional menu items.
Ensure every customer receives a memorable dining experience.
Resolve customer enquiries and complaints professionally.
Monitor restaurant presentation, cleanliness and service standards.
Assist with staff training, onboarding and ongoing coaching.
Coordinate seating arrangements and manage customer flow.
Work closely with the kitchen team to ensure efficient service.
Monitor team performance and encourage continuous improvement.
Support restaurant management with daily operations and shift leadership.

About You

We're looking for someone who has:

Previous experience in retail, hospitality or customer-facing leadership.
A natural ability to engage with customers.
Excellent communication and interpersonal skills.
Strong sales and upselling ability.
A cheerful, energetic and positive personality.
Confidence leading and motivating a team.
Outstanding problem-solving skills.
Excellent organisation and attention to detail.
Availability to work every Friday, Saturday and Sunday, plus two weekdays.
Flexibility to work evenings and public holidays when required.

What Success Looks Like

You'll be successful in this role if you can:

Deliver exceptional customer experiences.
Increase average customer spend through effective upselling.
Inspire and motivate the Front of House team.
Maintain outstanding service standards.
Build lasting relationships with regular customers.
Create a positive workplace culture.
Lead by example every shift.

Employee Benefits

At Hecho En Mexico Altona, we believe great people deserve great rewards.

Competitive salary package of $60,000–$65,000 + Super (pro-rata for part-time employment).
Monthly Employee of the Month and Best Uniform cash awards, plus incentives for generating genuine 5-star Google reviews.
Complimentary staff meal and soft drink on every shift.
Christmas bonuses, gift cards and additional performance rewards throughout the year.
Performance-based bonuses, overtime, applicable penalty rates and Time Off in Lieu (where applicable).
Access to premium Leadership and Sales Mastery training programs valued at approximately $5,500 for eligible employees.
Genuine career progression opportunities within a supportive, high-performing team that recognises and rewards excellence.

Employment Conditions

This role is employed under the Hospitality Industry (General) Award 2020 or any applicable workplace agreement.

In accordance with the Fair Work Act 2009, the successful applicant will receive:

A permanent part-time employment contract with guaranteed minimum weekly hours.
Superannuation paid in accordance with current legislation.
Annual leave and personal/carer's leave entitlements on a pro-rata basis.
Applicable penalty rates for weekends and public holidays where required under the Award.
Overtime payments where applicable.
Meal and rest breaks in accordance with the Award.
A safe workplace and appropriate training.
A roster provided in advance with any changes made in accordance with Fair Work requirements.

Why Join Us?

If you enjoy leading people, love creating unforgettable customer experiences, have a passion for sales, and want to build your career with one of Melbourne's leading Mexican restaurants, we'd love to hear from you.

Apply now and become the leader who helps create exceptional experiences for both our guests and our team.

Pay: $28.31 – $36.00 per hour

Benefits:

Employee discount
Free drinks
Free food

Work Location: In person

Quick Apply

Refine Your Search

front of house team leader jobs in altona vic

Front of House Team Leader (Guest Experience & Sales)

AXL + CO - Assistant Store Manager WERRIBEE

Bar and Restaurant Supervisor

Front of House | Bartenders

Patisserie | Front Of House | Assistant Manager

Venue Manager | Morris House, Melbourne CBD

Assistant Venue Manager

Head Barista/Supervisor

Opening Team at Petit Crenn Melbourne | Front of House

Korean BBQ Front of House (FOH) Staff - Docklands

Korean BBQ Front of House (FOH) Staff

Office Experience Assistant

Front of House Supervisor

Restaurant Supervisor

Night Manager

Practice manager, Physio clinic. Northcote High St. FT, PT considered.

Operations Manager

Retail Area Manager - Victoria

Assistant Manager - Emporium

Assistant Manager - Night

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