In-Demand Terminal manager Jobs in Adelaide Sa

Terminal Information Customer Service Officer
Adelaide Airport —Adelaide Airport SA
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d
Platform Service Operator/Storeperson | Rail
Journey Beyond —Keswick Terminal SA
- $27 a year
- Part-time
- Resort
- Parental leave
- Employee assistance program
Quick Apply
Branch Manager - SA
K & S Freighters —Gillman SA
- Contract
- Budgeting
- Leadership
- Communication skills
- Health insurance
- Parental leave
Group Manager Health, Safety and Systems
Finders Ports —Greater Adelaide SA
- Full-time
- No degree
- Leadership
10d
Service Operations Supervisor | Rail
Journey Beyond —Greater Adelaide SA
- $76,500 a year
- Full-time
- Communication skills
- Resort
Quick Apply
12d
Maintenance Supervisor
Viterra —Port Adelaide SA
- Full-time
- Maintenance
- Manufacturing
- Leadership
- Parental leave
- Employee assistance program
Maintenance Officer - Electrical
Viterra —Port Adelaide SA
- From $110,000 a year
- Full-time
- Electrical experience
- Health insurance
- Parental leave
8d
Asset Maintenance Engineer - Electrical
Adelaide Airport —Adelaide Airport SA
- Full-time
- Management
- Data analysis skills
- Microsoft Office

More jobs to discover

Find similar jobs that you might be interested in.

Platform Service Operator/Storeperson | Rail
Journey Beyond —Keswick Terminal SA
General discounts on Journey Beyond travel and experiences. This position is responsible for the platform duties and provisioning of the train for each and…
$27 a year
Quick Apply

I want to receive the latest job alert for terminal manager in adelaide sa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

terminal manager jobs near adelaide sa

Maintenance Person jobs in Port Adelaide SA

Resident Medical Officer jobs in New South Wales

Findex — Client Services Officer jobs in Sydney Nsw

Information Officer jobs in Winchelsea Vic

Information Officer jobs in Western Australia

Information Officer jobs in Melbourne Vic

Education Officer jobs in Sydney Nsw

Primary Products Quality Assurance Officer jobs in Queensland

Information Officer jobs in Sydney Nsw

Quality Care System Manager jobs in Sydney Nsw

Branch Manager jobs in Wollongong Nsw

Branch Manager jobs in Chermside West Qld

Branch Manager jobs in Shepparton Vic

Branch Manager jobs in Hawthorne Qld

Clothing Warehouse Supervisor Production Manager jobs in Springvale Vic

Finance Manager jobs in Melbourne Vic

Maintenance Supervisor jobs in Pontville Tas

Maintenance jobs in Perth Wa

4x4 Fitter Maintenance jobs in Parramatta Nsw

Maintenance Supervisor jobs in Ferny Grove Qld

Terminal Information Customer Service Officer

Adelaide Airport -
Adelaide Airport SA

Apply Now

Job Details

Part-time
2 days ago

Qualifications

Microsoft Word
Investment
Microsoft Excel
Microsoft Outlook
Microsoft Office
Front desk
Communication skills
Time management

Full Job Description

Vacancy Name

Terminal Information Customer Service Officer

Vacancy No

VN477

Location

Adelaide Airport

Employment Type

PT - Part-time

Hours Per Week (Part Time Only)

Position Purpose

About Adelaide Airport Ltd
Adelaide Airport Ltd (AAL) is the gateway to South Australia and the fifth-largest airport in Australia. We are committed to ongoing developments that seamlessly connect the world to South Australia. AAL is an unlisted public company owned by long‑term superannuation funds.

AAL is a major business centre and is executing its vision to be a globally connected, next generation hub offering a unique sense of place to its partners. AAL has recently announced $1 billion in capital investment over the next five years, covering both significant aviation and technology infrastructure upgrades in addition to some exciting commercial property developments across both its Adelaide and Parafield Airport sites.

AAL employs a highly engaged workforce recognised for delivering exceptional outcomes. Identifying, supporting and encouraging leadership and innovation, AAL is a proven leader in sustainability, supporting diversity and inclusion and offering flexible workplace arrangements.

The Role
We are seeking a friendly, professional and customer-focused Terminal Information Customer Service Officer (TICSO) to join our Customer Experience team.

Reporting to the Customer Experience Manager, this role is a critical touchpoint in the customer journey, welcoming and assisting passengers, visitors and airport users while helping create a seamless and positive airport experience.

Working across the Terminal Information Desk and Reception functions, you will provide accurate airport information, assist customers with enquiries, manage lost property processes and support customer feedback activities. You will also play an important role during operational disruptions and peak travel periods, helping customers navigate the airport with confidence.

This is a dynamic and varied role suited to someone who genuinely enjoys helping people, thrives in a customer-facing environment and can confidently adapt to changing priorities.

Key Accountabilities

Key Responsibilities

Welcome and assist passengers, visitors and airport users with airport and general enquiries.
Provide exceptional customer service both face-to-face and over the phone.
Manage lost property enquiries, including logging, tracking and reuniting items with customers.
Respond to and triage customer feedback and enquiries received through written channels.
Support Adelaide Airport's Hidden Disabilities Program, including the distribution of support packs and customer education.
Provide lunch break, RDO and leave coverage for the Reception function located at the Management Centre.
Act as a central source of information and assistance for stakeholders and the broader airport community.
Support airport operations during peak periods, major events and operational disruptions.
Maintain accurate records and comply with airport procedures and service standards.
Contribute positively to the Customer Experience team and wider airport community.

Live the AAL Values

Accountability – Excellence starts with ownership
Integrity – Do the right thing, even when no one’s around to see it
Respect – Good humans make great workplaces
Teamwork – Collaboration drives us Celebration unites us
Customer Focussed – Think customer. Always!

Qualifications/Skills/Experience

About You

You are passionate about delivering exceptional customer experiences and take pride in making a positive first impression.

You enjoy helping people, remain calm under pressure and are confident communicating with a diverse range of customers and stakeholders.

You will ideally bring:

Experience working in a busy reception, concierge, customer service or administrative environment.
Strong face-to-face, telephone and written communication skills.
Experience responding to customer enquiries and feedback.
Sound knowledge of Microsoft Office applications, including Outlook, Word and Excel.
Strong problem-solving skills and the ability to think on your feet.
Excellent organisational and time management skills.
The ability to work independently while contributing positively within a team.
Professional presentation and a customer-first mindset.
Local knowledge of Adelaide and major attractions, events or services will be highly regarded.

Why Join Adelaide Airport?

Adelaide Airport is one of Australia's most modern and customer-focused airports, connecting millions of passengers each year. We are committed to creating exceptional experiences for our customers while fostering a workplace where our people feel valued, supported and empowered to succeed.

This role offers the opportunity to be at the heart of the airport experience, helping customers every day while working as part of a supportive and collaborative team.

Additional Information

This position operates on a fixed five-week rotational roster, with shifts scheduled across seven days, including weekends and public holidays. Flexibility to work all rostered shifts is essential.

Applications close: 9 September 2026

Applications Close Date

09 Sep 2026

Apply Now

Refine Your Search

terminal manager jobs in adelaide sa

Terminal Information Customer Service Officer

Platform Service Operator/Storeperson | Rail

Branch Manager - SA

Group Manager Health, Safety and Systems

Service Operations Supervisor | Rail

Maintenance Supervisor

Maintenance Officer - Electrical

Asset Maintenance Engineer - Electrical

More jobs to discover

I want to receive the latest job alert for terminal manager in adelaide sa

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected