About You
You are passionate about delivering exceptional customer experiences and take pride in making a positive first impression.
You enjoy helping people, remain calm under pressure and are confident communicating with a diverse range of customers and stakeholders.
You will ideally bring:
- Experience working in a busy reception, concierge, customer service or administrative environment.
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Strong face-to-face, telephone and written communication skills.
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Experience responding to customer enquiries and feedback.
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Sound knowledge of Microsoft Office applications, including Outlook, Word and Excel.
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Strong problem-solving skills and the ability to think on your feet.
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Excellent organisational and time management skills.
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The ability to work independently while contributing positively within a team.
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Professional presentation and a customer-first mindset.
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Local knowledge of Adelaide and major attractions, events or services will be highly regarded.
Why Join Adelaide Airport?
Adelaide Airport is one of Australia's most modern and customer-focused airports, connecting millions of passengers each year. We are committed to creating exceptional experiences for our customers while fostering a workplace where our people feel valued, supported and empowered to succeed.
This role offers the opportunity to be at the heart of the airport experience, helping customers every day while working as part of a supportive and collaborative team.
Additional Information
This position operates on a fixed five-week rotational roster, with shifts scheduled across seven days, including weekends and public holidays. Flexibility to work all rostered shifts is essential.
Applications close: 9 September 2026 