In-Demand It Jobs in Nsw

IT Officer (ICT Help Desk Officer)
Expert Education and Visa Services —Parramatta NSW
- $80,000 - $85,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- In-person
- Paid training
Quick Apply
Desktop Support Officer
Axiom Technologies —Newcastle NSW
- Part-time
- Remote
- Microsoft Outlook
- Management
- Customer service
IT Helpdesk Support Level 1 /2
Unitech Solutions —Wollongong NSW
- $60,000 - $65,000 a year
- On call
- Serving
- Azure
- Customer service
Quick Apply
4d
IT Support Analyst
AC3 —Sydney NSW
- $70,000 a year
- Full-time
- Remote
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
IT & Security Operations Analyst
UpGuard —Sydney NSW
- $1,500 a year
- Full-time
- Remote
- AI
- Health insurance
- Dental insurance
8d
Senior Desktop Support Engineer - Sydney, Australia
ESP Global Services Limited —Mascot NSW
- Computer science
- Computer Science
- Bachelor's degree
Quick Apply
IT Systems Analyst
CICS Pty Ltd —North Sydney NSW
- $90,000 - $100,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Communication skills
- Work from home
Quick Apply
4d
IT Support Specialist
Helpline Digital & Telecom Support —New South Wales
- $75,000 - $83,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Health insurance
- Life insurance
Quick Apply
8d
System Analyst
SA Software —Lakemba NSW
- $85,000 - $95,000 a year
- Full-time
- Data analysis skills
- SQL
- Analysis skills
Quick Apply
Junior IT Support Analyst
Havas Group —Sydney NSW
- Full-time
- Customer service
- Administrative experience
- Analysis skills
- Parental leave
- Employee assistance program
IT Support
Harry Design Studio —Maroubra NSW
- $55,015.65 - $99,539.00 a year
- Part-time
- Microsoft Outlook
- Microsoft Office
- IT
Quick Apply
IT Support Representative
King Living —Turrella NSW
- Full-time
- Software troubleshooting
- Customer service
- Communication skills
Quick Apply
IT Help Desk Support Analyst
BGIS —Sydney NSW
- $70,000 - $75,000 a year
- Full-time
- Azure
- Computer Science
- Customer service
- Employee assistance program
- Employee discount
9d
IT Support Engineer
INTREC Management —New South Wales
- Customer service
- AI
- Communication skills
- On-the-job training
- Referral program
IT Intern (Technology Services)
C Ahead Digital —Sydney NSW
- $30 - $35 an hour
- Contract
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Desktop Support Analyst
MinterEllison —Sydney NSW
- Rotating roster
- AI
- Communication skills
IT Support Officer
Fulcrum —Sydney NSW
- $79,900 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick Apply
IT Administrator
IREN —Sydney NSW
- Full-time
- Management
- Computer Science
- Administrative experience
- Annual leave
IT Coordinator
Park Hyatt Sydney —Sydney NSW
- $79,500 - $81,000 a year
- Full-time
- Hospitality
- Computer Science
- Bachelor's degree
- Parental leave
- Employee assistance program
4d
Junior IT & Administration Officer
O-BANK CO., LTD. —Sydney NSW
- $52,440.14 - $84,126.45 a year
- Full-time
- English
- Microsoft Office
- Administrative experience
Quick Apply
14d

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IT Officer (ICT Help Desk Officer)

Expert Education and Visa Services
Parramatta NSW

Quick Apply

Job Details

Full-time
$80,000 - $85,000 a year

Benefits

Employee rewards program
Paid training

Qualifications

Computer Science
VoIP
Bachelor's degree
Communication skills
Information Technology

Full Job Description

Company: EEVS PARRAMATTA PTY LTD t/a Expert Education and Visa Services Parramatta

Location: Parramatta, NSW

Work Type: Full-time, 38 hours per week

Salary on offer: $80,000 to $85,000 per annum plus superannuation

About us and the role:

Expert Education is a Leading Education and Migration Consulting Institution with a global presence in 24 countries. We provide honest, credible, and authentic counselling for studying in Australia, Canada, the US, the UK and many other destinations. We are currently seeking an IT Officer (ICT Help Desk Officer) to join our team. At Expert Education, you will meet a qualified circle of consultants offering access to our global education partners. Through our 91 offices, spanning five continents and 24 nations, we’ve helped over 150,000 students achieve their academic goals abroad.

Task & responsibilities

Providing high-quality, first-level IT support to internal staff, quickly diagnosing and resolving a
wide range of hardware, software, networking, and user access issues.
Handling the deployment, installation, ongoing maintenance, and active monitoring of workplace operating systems and business applications.
Managing user accounts, permissions, and access control within Google Workspace and other business systems.
Providing application support, including configuration of business applications and internal systems like, CRM.
Maintaining, troubleshooting IT equipment including VOIP communication endpoints, networked printers, multi-function scanners, desktops, and local network devices.
Perform basic network troubleshooting including connectivity issues, switch ports, and local network access.
Monitoring incoming incidents and using sound judgment to escalate complex technical errors or high-level network outages to service providers or external vendors when required.
Providing user onboarding and offboarding support, including account provisioning, access management, and software setup.
Building out a clear knowledge base of technical documentation, standard operating instructions, and user guides designed for staff.
Keeping a close eye on ticket queues and ensuring timely resolution in line with internal service expectations, and generating basic reports on outstanding or delayed requests.

Qualification & experience

At least two years of proven experience working as a Service Desk Analyst, IT Support Officer, or in a similar Help Desk environment and a bachelor's degree or equivalent in information technology, Computer Science, or a related field.
A strong operational background working under structured SLA targets, with the comfort and capability of working as a primary tech resource for a fast-paced office space.
Hands-on experience with operating system installations, basic network troubleshooting (switches, user access, connectivity), physical office hardware, and standard ticketing tools.
Sound verbal and written English communication skills; you must be able to translate complex technical concepts into user-friendly guidance for non-technical team members.

We Offer

A healthy work-life balance with a great supportive team environment.
Complimentary tea, coffee and refreshments.
Positive workplace culture with opportunities to participate in company sporting activities and team-building events.
Employee recognition and reward initiatives.
Paid training and industry certification support.
Superannuation, leaves and other benefits as of Award benchmarks.
Annual performance and salary reviews.

Pay: $80,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

it jobs in nsw

IT Officer (ICT Help Desk Officer)

Desktop Support Officer

IT Helpdesk Support Level 1 /2

IT Support Analyst

IT & Security Operations Analyst

Senior Desktop Support Engineer - Sydney, Australia

IT Systems Analyst

IT Support Specialist

System Analyst

Junior IT Support Analyst

IT Support

IT Support Representative

IT Help Desk Support Analyst

IT Support Engineer

IT Intern (Technology Services)

Desktop Support Analyst

IT Support Officer

IT Administrator

IT Coordinator

Junior IT & Administration Officer

I want to receive the latest job alert for it in nsw

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