Account Manager - Humes
- Working for the world's leading sustainable building materials company!
- Generous salary package including 14% super, fully maintained vehicle, and Sales Incentive Scheme Opportunity.
- Supportive and diverse management setting realistic targets and goals.
- Culture focused on the recognition of effort and reward for achievement.
- Swanbank QLD location.
Holcim:
Holcim is the leading partner for sustainable construction, creating value across the built environment from infrastructure and industry to buildings. Headquartered in Zug, Switzerland, Holcim has more than 45,000 employees in 43 attractive markets - across Europe, Asia Pacific, Latin America, Middle East & Africa. Holcim offers high-valued end-to-end Building Materials and Building Solutions, from foundation and flooring to roofing and walling - powered by premium brands including, ECOPact(R) low-carbon concrete and ECOPlanet(R) low-carbon cement.
Holcim Australia and New Zealand is a leading supplier of cement, aggregates, ready-mix concrete, and engineered pre-cast concrete solutions. Our proud history began in 1901 in Australia and 1888 in Aotearoa New Zealand.
Holcim is certified as a Top Employer 2026 by the Top Employers Institute, recognising our commitment to creating a workplace where people thrive.
Humes, an important Holcim business, has a long history of engineering precast and prestressed concrete solutions and, after one hundred years of manufacture, our product range has never been more diverse, more competitive, or more in-tune with our clients' needs than it is today. Humes offer a range of solutions for bridges and platforms, road and rail infrastructure, tunnels and shafts, retaining walls, pipeline systems, water treatment, reuse and detention, and traffic management.
About the Opportunity
This is a superb opportunity for a relationship-driven sales professional to become the face of our business in the region. Your mission is to deeply understand your clients' needs and deliver tailored solutions that help them succeed, naturally driving business growth.
This autonomous role empowers you to truly advocate for your customers. You will manage your own accounts with the backing of a supportive leadership team, realistic goals, and a culture that genuinely rewards effort and achievement.
Duties and Responsibilities
- Partner & Grow: Build trust-based relationships with new and existing clients to identify authentic growth opportunities.
- Welcome New Clients: Proactively connect with prospects, converting initial outreach into long-term, value-driven partnerships.
- Tailored Engagement: Maintain structured contact plans to ensure assigned clients feel consistently supported and valued.
- Uncover Value: Stay close to your customer base to identify new projects, products, or services that solve their evolving challenges.
- Champion Resolution: Resolve customer inquiries, disputes, or complaints promptly and empathetically, whether onsite or offsite.
- Internal Collaboration: Rally internal teams and foster strong relationships across the business to guarantee a seamless customer experience.
- Promote Solutions: Proactively introduce clients to our full range of products and services to maximise territory opportunities.
- Market Insight: Maintain a pulse on industry trends and competitive activity to proactively advise your clients.
- Account Accuracy: Maintain clean, up-to-date customer records to support flawless communication and account management.
About You
- Industry Insight: Proven B2B sales experience, ideally within the Concrete, Construction, or Building Materials sectors.
- Natural Connector: Exceptional interpersonal skills with a genuine ability to build rapport and trust quickly.
- Solution-Oriented: A track record of creating practical solutions that add real value to a customer's business.
- Commercial Balance: Strong business acumen with a dedicated, customer-first approach to service.
- Responsive & Adaptable: Driven to achieve goals, with the resilience to navigate shifting priorities and rapid change.
- Problem Solver: Experienced in fair dispute resolution and claims management, turning challenges into positive customer outcomes.
- Tech Savvy: High proficiency in Word, Excel, PowerPoint, SAP, and core account management systems.
This is an outstanding opportunity to join our high-performing team and advance your career within a world-leading business that puts people first.
Why join Holcim?
At Holcim we offer an inclusive environment, where our people feel comfortable bringing their authentic self to work. We offer a high-performance workplace empowering problem solvers, creative thinkers and innovators to seek combined perspectives and voice opportunities to go further and faster. Our workplace is a safe environment where individuals can be themselves and where we promote a diverse workforce. We are an equal opportunities employer, making no distinction on the basis of race, national origin, gender, gender identity, sexual orientation, disability or age. People are treated fairly at work - respecting and supporting human rights and non-discrimination. This is rooted in the values and standards set out in the Holcim Code of Ethics.
Apply now!
Candidates must hold valid Australian work rights with no restrictions on employment duration or hours worked. Unfortunately, we are unable to accept Holiday or Student visas.
We are dedicated to improving employment outcomes and
encourage applications from Aboriginal and Torres Strait Islander peoples.
Holcim will not accept unsolicited resumes from third party recruiting agencies in response to job postings.
