In-Demand Patient administration systems Jobs in Springvale, Vic

Clayton - Customer Service & Admissions Officer
Monash Health —Clayton VIC
- Part-time
- Customer service
- Administrative experience
- EMR systems
6d
Administrative Officer (Phone Room Clerk) - Elective Surgery Services
Monash Health —Clayton VIC
- Part-time
- Data entry
- Computer skills
- Medical terminology
6d
Patient Relationship Officer JMPH
Monash Health —Clayton VIC
- Part-time
- Customer service
- Computer skills
- Communication skills
- Health insurance
- Annual leave
Administration & Business Support Coordinator
Executive Personal Concierge —Camberwell VIC
- $38 - $45 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
Quick Apply
1d
Patient Administration Systems Analyst
Victorian Government —Melbourne VIC
- $110,000 - $120,000 a year
- Full-time
- Administrative experience
- EMR systems
- Hospital experience
2d
Research Assistant
Monash Health —Clayton VIC
- Part-time
- Microsoft Excel
- Research
- Databases
3d
Patient Administration Systems Analyst
Western Health —Melbourne VIC
- Full-time
- Administrative experience
- EMR systems
- Hospital experience
2d
Ward Clerk
Monash Health —Clayton VIC
- Part-time
- Administrative experience
- Computer skills
- Communication skills
- Employee assistance program
2d
Ward Clerk - Unit 2, Inpatient Psychiatric Unit
Monash Health —Dandenong VIC
- Part-time
- Customer service
- Administrative experience
- Organisational skills
7d
Administration Officer - Endocrinology and Diabetes
Monash Health —Clayton VIC
- Part-time
- Microsoft Office
- Databases
- EMR systems
- Employee assistance program
12h
Administration Support Officer Allied Health
Inspiro —Melbourne VIC
- $15,990 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Employee assistance program
18h
People Services & Onboarding Coordinator
The Royal Melbourne Hospital —Melbourne VIC
- Part-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Recruiting
1d
Administrative Secretary - Monash Audiology (Part-time)
Monash Health —Clayton VIC
- Part-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
8d
Planned Surgery & Endoscopy Scheduler
Victorian Government —Melbourne VIC
- $60,000 - $70,000 a year
- Full-time
- Management
- Customer service
- EMR systems
8h
Planned Surgery & Endoscopy Scheduler
Western Health —Melbourne VIC
- Full-time
- Management
- Customer service
- EMR systems
11h
Administrative Officer - Emergency Medicine
Monash Health —Berwick VIC
- Part-time
13d
Administration Officer
Ramsay Health Care —Melbourne VIC
- $32.38 - $33.94 an hour
- Full-time
- Management
- Customer service
- Microsoft Office
- Referral program
Quick Apply
1d
Administration Support Officer Allied Health
Access Health and Community —Melbourne VIC
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Employee assistance program
Quick Apply
19h
Customer Care Operator (Call Centre & Data Entry)
Murdoch Childrens Research Institute —Parkville VIC
- $70,619 - $73,866 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Commuter assistance
1d
Theatre Bookings Clerk
Ramsay Health Care —Parkville VIC
- Customer service
- Microsoft Office
- Administrative experience
- Referral program
Quick Apply

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Clayton - Customer Service & Admissions Officer

Monash Health -
Clayton VIC

Apply Now

Job Details

Part-time
6 days ago

Qualifications

Customer service
Administrative experience
EMR systems
Medical terminology
Communication skills
Hospital experience
Office experience

Full Job Description

Job Requisition ID: 9126
Legal Entity: Monash Health

Location:
Clayton, VIC, AU, 3168

#job-location.job-location-inline { display: inline; }
Employment Type: Part Time
Posting Date: 28 Aug 2026

Monash Health exists to reimagine care, so that people can live their best lives.

We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience.

As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice.

Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.

Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation.

To see first-hand what our colleagues think about working here, take a look at the following short videos monashhealth.org/careers.

Our Customer Service and Admissions team at our Clayton campus is now looking for a professional, empathetic and motivated individual to join us in a frontline customer service role at the Main Reception.

Working alongside other Administration Officers, you’ll be the first point of contact for people coming into the hospital.

About the Roles

We are recruiting to two permanent part time roles at Monash Medical Centre (MMC), Clayton.

Position 1

Hours: 41.5 hours per fortnight (5 shifts)

The regular shifts for this role are likely to be:
Week 1 of the fortnight; Monday and Wednesday: 07:00am to 03:30pm, Friday: 07:00am to 04:00pm
Week 2 of the fortnight; Thursday and Friday: 07:00am to 04:00pm

Position 2

Hours: 37 hours per fortnight (5 shifts)

The regular shifts for this role are likely to be:
Week 1 of the fortnight; Monday, Tuesday and Thursday: 11:30am to 08:00pm, Friday: 08:00am to 04:30pm and Sunday 10:00am to 03:00pm
Week 2 of the fortnight; No shifts

Working as part of a dedicated team, you’d receive your roster for work at least two weeks in advance, to help you plan your time and accommodate any other commitments you have. In addition, you’d have to opportunity to pick up additional shifts at other hospitals in the Monash Health network when colleagues take periods of significant leave or when we need your support with covering other absences.

About Us

Our Reception/Admissions Department at MMC Clayton is open seven days a week to enable us to meet the healthcare needs of the community we serve. Our shifts currently have varying start and finish times (largely between 7:00am and 8:00pm) and may change from time to time as our services further develop and grow. This role is particularly important as it is usually the first point of contact for people entering the hospital and sets the tone for their experience with us.

In addition to providing a warm, welcoming greeting to people approaching you at reception, your key responsibilities would also include:

Providing an equally high standard of customer service to people you interact with over the phone;
Utilising a number of software systems to support your work and assist consumers
Ensuring timely, complete and accurate entry of data and details when admitting and updating patient details into a range of systems.

We use iPM as our Patient administration system. You would also need to work with our VAED audit reports and may be asked to undertake other related administrative duties,

About You/ What You Need

We are a caring, patient-focused team, working in a busy, varied environment every day. We’re looking for someone who shares our patient-focused outlook and who is motivated to apply their strong administration and customer service skills to a dynamic workplace. To be considered, we’ll look for you to demonstrate these attributes:

Excellent communication skills, including demonstrated listening skills, and sensitivity to the feelings of others
Strong office administration skills and an ability to rapidly grasp the challenges of a busy workplace where multi-tasking is a must
Passion for performing your work to a consistently high standard
Ability to prioritise tasks as circumstances change, so that critical and/or urgent tasks are completed on time
Aptitude for learning new systems and processes quickly

Flexibility to accommodate shift work and ability to work at other Monash Health sites if needed is essential.

Previous experience working in healthcare administration, with an understanding of medical terminology such as iPM, SMR and EMR systems will be highly regarded.

If you don’t have a healthcare background, but can demonstrate the following, please let us know:

proven success working in a busy office administration role;
excellent customer service and communication skills; and
an aptitude and passion for learning new systems and processes

For a confidential discussion and to explore this opportunity further, please reach out to Barbara Penn, Customer Services & Admissions Interim Manager on (03) 9594 2046

Position Description can be found here

Our Culture and Values

At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement.

Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence.

You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do.

We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time.

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date.

Applications close: 04 September, 2026

Apply Now

Refine Your Search

patient administration systems jobs in springvale, vic

Clayton - Customer Service & Admissions Officer

Administrative Officer (Phone Room Clerk) - Elective Surgery Services

Patient Relationship Officer JMPH

Administration & Business Support Coordinator

Patient Administration Systems Analyst

Research Assistant

Patient Administration Systems Analyst

Ward Clerk

Ward Clerk - Unit 2, Inpatient Psychiatric Unit

Administration Officer - Endocrinology and Diabetes

Administration Support Officer Allied Health

People Services & Onboarding Coordinator

Administrative Secretary - Monash Audiology (Part-time)

Planned Surgery & Endoscopy Scheduler

Planned Surgery & Endoscopy Scheduler

Administrative Officer - Emergency Medicine

Administration Officer

Administration Support Officer Allied Health

Customer Care Operator (Call Centre & Data Entry)

Theatre Bookings Clerk

I want to receive the latest job alert for patient administration systems in springvale, vic

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