- Join 4-star Hunts Hotel and take ownership of overnight hotel operations
- Balance financials, support guests and keep the hotel running smoothly
- Career and progression opportunities
Laundy Hotels is seeking a reliable and detail-driven Night Auditor to take ownership of our overnight hotel operations and ensure every guest, system and process is supported with care, accuracy and professionalism.
This is a key role for someone who thrives working independently, enjoys problem-solving, and takes pride in keeping hotel operations running smoothly behind the scenes. As the overnight point of contact, you will support guest satisfaction, safety, security, reporting and operational continuity throughout the night.
THE OPPORTUNITY
The Night Auditor is responsible for but not limited to:
- Assuming responsibility for the overnight operation of the hotel, ensuring guest satisfaction, safety, security and operational continuity
- Acting as the primary decision-maker overnight, resolving guest concerns, operational issues and emergencies in a professional and timely manner
- Completing the Night Audit process accurately and within required timeframes, ensuring all revenue, payments, adjustments and financial transactions are reconciled and balanced
- Identifying, investigating and resolving discrepancies, and escalating significant issues to management where required
- Monitoring hotel operations throughout the shift, including risks, incidents, maintenance concerns, staffing issues and service disruptions
- Conducting and documenting property inspections, including safety, security, presentation and maintenance checks
- Ensuring guest accounts, payments, registrations, profiles and reservations are accurate, complete and compliant with hotel procedures
- Maintaining control of hotel keys, contractor access, cash handling and sensitive information
- Preparing detailed shift reports and handovers for management and incoming team members
- Supporting the smooth commencement of daily operations by completing reports, reconciliations and operational checks before the end of shift
WHO ARE YOU
As a calm, accountable and guest-focused individual, you will possess the following experience, attributes and skills:
- Previous experience in Hotel Reception, Guest Services, Night Audit or Front Office
- Experience using a Property Management System such as Guest Centrix, Opera, Protel, RMS or similar
- Strong attention to detail with experience in cash handling, payment processing, account reconciliation and end-of-day balancing
- Excellent communication and interpersonal skills, both written and verbal
- Strong problem-solving and decision-making abilities, with the confidence to work independently overnight
- A calm and professional approach to managing guest enquiries, complaints and operational issues
- High level of accountability, reliability and integrity
- Strong organisational and time management skills with the ability to prioritise competing tasks
- Competent computer skills, including Microsoft Office and hotel management systems
- Current Responsible Service of Alcohol Certificate
- Current First Aid Certificate, previous Night Auditor experience and knowledge of WHS requirements will be highly regarded
How to Apply:
Click Apply Now — If this role resonates with you, please get in touch with your application today. We look forward to speaking with you!
The Laundy Story
Four generations, countless beers poured, and a legacy built on good old-fashioned hospitality, that's the Laundy way. We kicked things off in 1945 with the Sackville Hotel in Rozelle and never looked back. Through grit, heart, and a knack for turning pubs into community icons, we've grown into one of NSW's most recognisable hospitality families. Today we have a diverse portfolio of 40+ venues that stretch from your trusty local, to boutique hotels and buzzy beachfront playgrounds. The heart of Laundy beats the same everywhere: Think Watsons Bay Boutique Hotel, the Woolwich Pier, the Marsden Brewhouse, and beyond, where people gather, celebrate, commiserate, and everything in between. From schooners at the local to spritzes by the sea, we've built a reputation for blending tradition with just the right splash of spunk.
We vibe best with people who are:
Accountable – You own your projects, solve challenges and deliver with style
.
Curious – You’re always asking “what if” and exploring ways to make every event unforgettable.
Collaborative – Because the best events are never a solo act.
Driven – You thrive under pressure and bring your A-game without losing your smile.
We're all about people:
At Laundy Hotel Group, we know great hospitality starts with diverse voices and experiences. We're proud to be an Equal Employment Opportunity employer, and we actively encourage applications from people of all backgrounds, identities, cultures, and abilities — including First Nations peoples, people with disability, and those from the LGBTQIA+ community. If you require any adjustments to the recruitment process, our HR team would be happy to have a confidential chat to make sure you're comfortable and supported every step of the way. Drop us a line at
[email protected]
Our Acknowledgement of Country
We recognise the Tharawal people, Traditional Custodians of the land and waters of Liverpool. We pay our respects to Elders past and present and extend that respect to all First Nations peoples.
