In-Demand Home assessor Jobs in Queensland

Desktop Home Assessor
Auto & General Holdings —North Lakes QLD
- Management
- Organisational skills
- Negotiation
- Parental leave
- Gym membership
Quick Apply
Home Assessor
Auto & General Holdings —North Lakes QLD
- Organisational skills
- Time management
- Parental leave
- Employee discount
Quick Apply
RAC Funding Assessor
APM Assessment Services —Rockhampton QLD
- Part-time
- Nursing
- Organisational skills
- Communication skills
- Paid training
- Work from home
Quick Apply
Aged Care Comprehensive Assessor
APM Assessment Services —Atherton QLD
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Gym membership
Quick Apply
Home Support Assessor (Identified)
Queensland Government —Townsville QLD
- Call employer
- Research
- No degree
- Annual leave
14d
Clinical Assessor
Footprints Community —Gold Coast QLD
- Up to $18,550 a month
- Full-time
- Hybrid work
- CPR Certification
- Patient monitoring
- Microsoft Office
- Employee assistance program
Assessor - Clinical Aged Care
Suncare Community Services —Maryborough QLD
- $15,900 a year
- Full-time
- First Aid Certification
- Employee assistance program
Field Assessor - Residential & Domestic - 24-Month Contract
Insurance Australia Group —Brisbane QLD
- Temporary
- No degree
- Communication skills
- Health insurance
- Annual leave
Field Assessor - Residential & Domestic
Insurance Australia Group —Brisbane QLD
- Full-time
- No degree
- Communication skills
- Health insurance
- Annual leave
Motor Assessor
Insurance Australia Group —Brisbane QLD
- Full-time
- Mechanic experience
- Customer service
- Health insurance
- Annual leave
Foster Care Recruitment Coordinator
MacKillop Family Services —Maroochydore QLD
- $60.27 - $62.79 an hour
- Weekend availability
- Management
- Administrative experience
- Team management
Assessor - Aged Care
Suncare Community Services —Maryborough QLD
- Full-time
- Hybrid work
- CPR Certification
- First Aid Certification
- Care plans
- Employee assistance program
14d
Assessing Support Team Leader
Auto & General Holdings —Enoggera QLD
- Management
- Customer service
- Analysis skills
- Parental leave
- Gym membership
Quick Apply
Teacher - Electrotechnology
Queensland Government —Toowoomba QLD
- Overtime
- Remote
- Management
- Education
- Teaching
- Free parking
- Health insurance
Teacher - Refrigeration
Queensland Government —Far North Queensland QLD
- Weekend availability
- Management
- Education
- Communication skills
Claims Consultant - Veterinary Nurse
Auto & General Holdings —Toowong QLD
- Rotating roster
- Communication skills
- Parental leave
- Employee discount
Quick Apply
Motor Technical Assessor Quality Standards&Events
Auto & General Holdings —Mango Hill QLD
- Customer service
- Communication skills
- Negotiation
- Parental leave
- Gym membership
Quick Apply
RTO Administration Assistant
Surf Life Saving Queensland —South Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
- Employee assistance program
Quick Apply
12h
Senior Education Officer
Surf Life Saving Queensland —South Brisbane QLD
- Full-time
- Hybrid work
- Working with children
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Team Leader Desktop Home Assessing
Auto & General Holdings —North Lakes QLD
- Team management
- Organisational skills
- Communication skills
- Parental leave
- Gym membership
Quick Apply

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Desktop Home Assessor

Auto & General Holdings -
North Lakes QLD

Quick Apply

Job Details

Benefits

Employee rewards program
Parental leave
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Management
Organisational skills
Negotiation
Construction estimating
Time management

Full Job Description

The role
Our Desktop Home Assessors are responsible for the end-to-end management of allocated claims. Focusing on establishing the cause, scope, and cost of insured claims and associated restoration, repair, or rebuilding of damaged property whilst developing and maintaining excellent customer service.

In addition, you will work closely with A & G’s panel of restorers and suppliers to ensure they complete repairs to our customers’ homes to a high standard and for a fair and reasonable price (as contracted to Auto & General).

What you’ll be doing
Access the damage

Review reports and photos to validate the claimed event and damage.
Determine damage causation and apply the PDS for the appropriate levels of cover.
Make decision recommendations and provide justified reasoning aligned with regulatory frameworks.
Capture all necessary detailed information in multiple systems in an accurate way (used by multiple audiences, including claims, suppliers, recoveries, fraud, and CDR)
Identify and manage claim risks and prepare suitable contingencies.
Provide timely escalation for scenarios such as customer vulnerability or financial hardship.
Identify and ensure site safety, and correctly authorise emergency (make safe) work.

Scope the Damage

Produce detailed damage scope and cost documentation (for claim reserves) and review it against supplier quotes.
Align the repair methodology with PDS coverage and limitations, such as matching material parameters.
Engage specialists and industry experts to report on damage and interpret reports accordingly in the context of scope creation. - e.g., Engineers.

Negotiate outcomes

Engage with our repairers and customers to negotiate and determine a sustainable and competitive repair cost for the scope required.
Engaging in conversation with suppliers around amendments required for the scope of works. Discussing and challenging line items and cost and repair methodology.
Make approval recommendations around work commencement, contents, temporary accommodation, and cash settlement.
Audit
Conduct retrospective audits of minor severity scopes processed through the straight-through model to ensure accuracy and completeness.
Review scope of works, estimating accuracy, and pricing alignment against company guidelines, repair methodologies, and supplier agreements.
Identify variances, errors, or non-compliance in claim scoping, estimating, or decision-making.

What experience you’ll bring

Residential building/renovation and extensive estimating experience is essential.
Experience in managing quality building work and enhancing customer satisfaction.
Background in reviewing and determining accurate scopes of works.
Exceptional time management and organisational skills.
Demonstrated communication, negotiation and conflict resolution handling ability.
Proven experience in building effective business relationships with builders.
Superior customer & relationship management skills.
Insurance experience preferred.
Confident using technology.

The benefits of working at A&G

Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
Access to A&G’s employee reward and recognition platform, powered by Rewards Gateway - Enjoy a wide range of benefits, including personalised rewards & peer-to-peer recognition, exclusive discounts & savings across more than 600 top retailers and a comprehensive recognition program that celebrates milestones and achievements - helping you feel valued every step of the way.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Quick Apply

Refine Your Search

home assessor jobs in queensland

Desktop Home Assessor

Home Assessor

RAC Funding Assessor

Aged Care Comprehensive Assessor

Home Support Assessor (Identified)

Clinical Assessor

Assessor - Clinical Aged Care

Field Assessor - Residential & Domestic - 24-Month Contract

Field Assessor - Residential & Domestic

Motor Assessor

Foster Care Recruitment Coordinator

Assessor - Aged Care

Assessing Support Team Leader

Teacher - Electrotechnology

Teacher - Refrigeration

Claims Consultant - Veterinary Nurse

Motor Technical Assessor Quality Standards&Events

RTO Administration Assistant

Senior Education Officer

Team Leader Desktop Home Assessing

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