Why you will love Working Here
The right care starts with the right conversation.
Getting older can bring a lot of unknowns. The kind you don’t always have answers for straight away.
Can I keep living here? What kind of help do I need? How does all of this work?
You’re the person who helps make sense of it.
At Suncare, we help people keep living the life they know, in the homes and communities they love. As an Aged Care Assessor, you build an understanding of each customer's needs, complete structured assessments, and connect them with appropriate supports to maintain their independence.
This is work that stays with people. Long after you’ve left the room.
Here’s what you can expect:
- Grow your career with clear pathways and real support
- Salary packaging up to $15,900 each year
- Leave loading to make your time off feel better
- Flexible and hybrid work options
- Fitness Passport access to gyms and wellness facilities
- Confidential support through our Employee Assistance Program
- Referral rewards—because good people know good people
- Branded workwear provided
- QLeave portable long service leave
What you’ll be doing
As an Aged Care Assessor, you will conduct face-to-face, in-home assessments using the Integrated Assessment Tool (IAT) to accurately identify the needs of individuals seeking home support services. Drawing on your assessments, you will develop personalised support plans and coordinate access to appropriate services, empowering customers to maintain their independence and quality of life. Whether it’s identifying respite options, developing emergency care plans, or linking people to short-term support, you’ll help turn something that feels overwhelming into something people can actually navigate.
In this role, you will:
- Work collaboratively with customers, carers, families, and service providers to support the aged care planning process
- Develop and review personalised support plans, ensuring they reflect changing needs and align with assessment outcomes
- Identify existing supports, including formal and informal respite arrangements, and develop Emergency Care Plans where required
- Recognise when more complex or higher-level assessments are needed and escalate appropriately
- Assess risk, vulnerability, and complexity to connect customers with appropriate services, including reablement and short-term supports
- Complete administrative tasks such as report writing and correspondence, ensuring accurate and timely documentation
This is a Permanent, Full-Time opportunity where you’ll travel across Hervey Bay and Maryborough region to engage directly with customers and key stakeholders.
You’ll thrive in this role if you
- Show up with empathy and a genuine desire to help people feel seen, heard, and supported
- Have experience conducting home or risk assessments, especially for vulnerable people
- Communicate clearly and kindly, even with customers who have hearing loss, cognitive impairment, or dementia
- Understand the impact of ageing and disability on individuals and families
- Are confident using technology and open to learning new systems
- Know how to work independently while staying connected to your team
- Bring cultural awareness and trauma-informed care to every conversation
- Hold a current First Aid & CPR certificate, driver’s licence, and are willing to use your own vehicle for work
Belonging Starts Here
We believe real care starts with real belonging. That means creating a workplace where everyone - no matter their background, culture, or story - feels seen, respected, and safe to be themselves.
We welcome applications from First Nations people, the LGBTIQA+ community, people with disabilities, and those from culturally diverse backgrounds. Your story matters here.
Apply
If you’re ready to be part of something that truly matters - we’d love to hear from you. Apply online today and start your career with heart!
We proudly work across the lands of the Kabi Kabi (Gubbi Gubbi), Turrbal, Yuggera, Darumbal, Butchulla (Batjala) & Taribelang Bunda peoples, and extend our respect to all Aboriginal and Torres Strait Islander peoples and communities. We are committed to creating a culturally safe, inclusive and welcoming workplace for all.
