In-Demand Service management manager process design lead Jobs in Malvern, Vic

Senior Project Manager
Victorian Government —Melbourne Eastern Suburbs VIC
- $160,518 - $161,000 a year
- Full-time
- CAD
- Agile
- Negotiation
- Free parking
- Employee assistance program
13d
Talent Acquisition Specialist - ANZ
Amer Sports —Moorabbin Airport VIC
- Full-time
- Hybrid work
- Hospitality
- Bachelor's degree
- Recruiting
- On-the-job training
- Parental leave
Quick Apply
7d
Management Consulting - Expression of Interest
Grant Thornton Australia —Melbourne VIC
- Full-time
- Master's degree
- Business development
- Business Administration
- Parental leave
- Gym membership
Organisational Change Manager I 12 Month Fixed Term
Datacom —Melbourne VIC
- Contract
- Hybrid work
Quick Apply
Senior Manager – Enterprise Systems
Lovisa —Hawthorn VIC
- ERP systems
- Administrative experience
- POS
- Gym membership
- Free food
Quick Apply
6h
Senior Manager, HSQE Services APAC
Renewable Energy Systems Limited —Melbourne VIC
- Full-time
- Management
- Microsoft Office
- Construction experience
Design Project Coordinator (Data Centres)
CDC Data Centres —Melbourne VIC
- Full-time
- Construction experience
- Annual leave
- Parental leave
Quick Apply
Draftable, Head of Product
Affinda Group —Cremorne VIC
- $240,000 a year
- Full-time
- Sales
- Product management
- AI
Quick Apply
Senior Manager - Risk
Genpact Australia —Melbourne VIC
- $159,000 - $180,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Financial services
Quick Apply
Training Manager
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Sales
- Communication skills
Quick Apply
Senior SEO & AI Visibility Manager
Online Education Services —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Agile
- AI
- Health insurance
- Parental leave
Quick Apply
Manager, Leadership Capability - Talent & Culture, Melbourne - 12 mth fixed term opportunity
ANZ Banking Group —Melbourne VIC
- No degree
- Communication skills
13d
Learning Experience Manager
BOUNCE —Glen Iris VIC
- Full-time
- Leadership
- Free parking
- Parental leave
Quick Apply
Brand Manager
Twinings Ovaltine —Rowville VIC
- Full-time
- Hybrid work
- Management
- Marketing
- Research
Quick Apply
7h
General Manager Operations
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
7d
Senior Business Development Manager ANZ
PEOPLECERT —Melbourne VIC
- Remote
- Sales
- Master's degree
- Business development
Quick Apply
6d
CRM & Portals Project Lead
Austin Health —Heidelberg VIC
- Part-time
- Microsoft Office
- Time management
- Health insurance
6d
Customer Service Manager - Expression of Interest
Contour Education —Glen Waverley VIC
- $85,000 a year
- Weekend availability
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Quick Apply
Guidewire Project Manager
Infosys Singapore & Australia —Melbourne VIC
- Hybrid work
- Financial services
- Leadership
- Communication skills
Quick Apply
Formulated Product Manager
AllKinds —Melbourne VIC
- Full-time
- Product management
- Communication skills
- Employee assistance program
- Referral program

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Senior Project Manager

Victorian Government -
Melbourne Eastern Suburbs VIC

Apply Now

Job Details

Full-time
$160,518 - $161,000 a year
13 days ago

Benefits

Free parking
Employee assistance program
Gym membership
Salary packaging
Insurance services

Qualifications

PMBOK
CAD
Agile
Negotiation
PRINCE2 Certification

Full Job Description

Overview

Work Type: Fixed-term - Full-time

Salary: $160,518 - $161,000

Grade: Grade not specified

Occupation: Occupation not specified

Location: Melbourne - Eastern suburbs

Reference: 2952

Lead critical ICT project as part of TZV’s Next Generation CAD Transformation Program
Work as part of a high performing team and engage with stakeholders across TZV and Victoria’s emergency services sector
Full-time, 18 months fixed term contract located in Burwood East (hybrid options available)

About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field.

About the Role

The On Call Integration Project forms part of the Cardinal Program and is responsible for delivering critical system and data integration between Next Generation OnCall CAD system and Emergency Service Organisation (ESO) dispatch systems. The Senior Project Manager is a key leadership role within the Cardinal Program team responsible for delivering this key Project within the agreed timeline, scope and multi-million-dollar budget.

Day to day responsibilities include:

Develop and maintain all core project documentation—including Project Management Plans, budgets, schedules, status reports, and key controls (risk, issue, variation, and lessons learned logs)—in accordance with TZV’s framework.
Establish and maintain robust project governance and reporting aligned with the Project Management Framework to drive oversight and decision-making.
Plan project resource requirements and lead a cross-functional matrix team of Solution Architects, Business Analysts, Developers, and QA Engineers to drive end-to-end delivery from design through validation.
Lead Change Management and Communication Plans to drive seamless adoption and keep internal and external stakeholders continuously informed
Coordinate internal cross-functional teams (IT, Legal, Procurement), external vendor/consultant partners, and external stakeholders (ESOs) to deliver all project objectives collaboratively

About You

The successful candidate will have the following experience, skills and attributes:

Tertiary qualification in Project Management and/or recognised certification in project delivery methodologies (e.g., PRINCE2, PMBOK, SAFe, Scrum, or equivalent).
Extensive project management experience in large technology projects.
Demonstrated ability to successfully implement, coordinate and deliver projects with multiple users over multiple sites.
Strong interpersonal skills, a hands-on approach and the ability to work collaboratively at all levels of the organisation.
Strong negotiation and stakeholder engagement skills and ability to influence others to obtain support and work toward a common goal.
Experience with Agile delivery methodologies is highly desirable.

Executive and Senior Leadership are committed to empowering employees towards their professional and personal goals. Clarity of vision provided by a long-term ICT Strategy will enable clear role descriptions, variety of work and pathways for growth. With substantial transformation currently underway and more to come, you will have the chance to bring your eclectic experiences to shape the delivery models. The sector-wide remit, defined by a heavily integrated eco-system of technologies, whilst challenging, will present the opportunity to develop high quality networks and hone your craft in a fast-moving set up where high availability is paramount, facets that hold you in good stead for the future.

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

Employee assistance program for employees and eligible family members
Discounted health insurance, banking services and gym membership
‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers
Free staff parking at all our sites
Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

How to Apply

Click the ‘Apply’ button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.

For a confidential discussion, please email [email protected].

Recruitment agency applications will not be accepted.

Applications must be submitted by 11.59pm, Sunday 6 September 2026.

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via [email protected].

Applications close Sunday 6 September 2026 at 11.59pm

Posted

19 August 2026

Apply Now

Refine Your Search

service management manager process design lead jobs in malvern, vic

Senior Project Manager

Talent Acquisition Specialist - ANZ

Management Consulting - Expression of Interest

Organisational Change Manager I 12 Month Fixed Term

Senior Manager – Enterprise Systems

Senior Manager, HSQE Services APAC

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Senior Manager - Risk

Training Manager

Senior SEO & AI Visibility Manager

Manager, Leadership Capability - Talent & Culture, Melbourne - 12 mth fixed term opportunity

Learning Experience Manager

Brand Manager

General Manager Operations

Senior Business Development Manager ANZ

CRM & Portals Project Lead

Customer Service Manager - Expression of Interest

Guidewire Project Manager

Formulated Product Manager

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