In-Demand Help desk Jobs in Canberra Act

Customer Service Engineer (IT Support Engineer) – Level 1
TechServeIT Pty Ltd —Canberra ACT
- $50,000 - $65,000 a year
- Part-time
- Customer service
- POS
- Travel reimbursement
- On-the-job training
Quick Apply
5d
Help Desk Engineer
Leidos —Canberra ACT
- Full-time
- Management
- Computer Science
- Annual leave
IT Technician
WV Technologies Pty Ltd —Fyshwick ACT
- $31.19 - $32.30 an hour
- Temporary
- Organisational skills
- Communication skills
- Employee assistance program
Quick Apply
IT Field Technician
TechFielders —Canberra ACT
- $59,534.33 - $150,257.40 a year
- In-person
- Communication skills
Quick Apply
Service Desk Analyst (Technical Support Administrator)
Leidos —Canberra ACT
- Full-time
- Software troubleshooting
- In-person
- Communication skills
- Annual leave
2d
Banking Officer
Reserve Bank of Australia —Canberra ACT
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
End User Support Technician (Field Desktop)
Kinetic IT —Canberra ACT
- Full-time
- Azure
- Customer service
- Microsoft Office
- Employee assistance program
Workplace Assistant
WSP —Canberra ACT
- Hospitality
- Customer service
- Office
- Employee stock purchase plan
Baker
Woolworths Supermarkets —Belconnen ACT
- Full-time
- Bakery
Project Manager | Full-time Temporary with a Possibility of Permanency
Digital Canberra —Canberra ACT
- $127,597 - $136,873 a year
- Temporary
- Hybrid work
- Analysis skills
- Communication skills
11d
ITSM Specialist
NTT DATA —Canberra ACT
- Full-time
- Microsoft Excel
- Communication skills
Software Support Analyst
Leidos —Canberra ACT
- Full-time
- Azure
- Management
- AWS
- Annual leave
Community Manager
JLL —Canberra ACT
- Customer service
4d
ICT Application Portfolio Manager | Full-time Temporary with a Possibility of Permanency
Digital Canberra —Canberra ACT
- $172,246 a year
- Temporary
- Hybrid work
6d
Community Manager
DAG-Jones Lang LaSalle (ACT) Pty Ltd —Canberra ACT
- Full-time
- Customer service
- AI
Quick Apply
5d
Endpoint Security Analyst
Accenture —Canberra ACT
- Full-time
- Analysis skills
- On-the-job training
- Parental leave
Director - Governance, Risk and Compliance | Full-time Permanent
Digital Canberra —Canberra ACT
- $149,172 - $167,151 a year
- Full-time
9d
Director, Customer Experience Delivery Division | Full-time Temporary with a Possibility of Permanency
City and Environment —Canberra ACT
- $149,172 - $167,151 a year
- Temporary
- Hybrid work
10d
Senior Facilities Manager
JLL —Canberra ACT
- Full-time
- Budgeting
- Communication skills
Project Resource Fulfilment Manager | Full-time Temporary with a Possibility of Permanency
Digital Canberra —Canberra ACT
- $149,172 - $167,151 a year
- Temporary
- Hybrid work
- Analysis skills
- Communication skills
6d

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help desk jobs near canberra act

Customer Service Engineer (IT Support Engineer) – Level 1

TechServeIT Pty Ltd
Canberra ACT

Quick Apply

Job Details

Part-time
$50,000 - $65,000 a year
5 days ago

Benefits

Travel reimbursement
Company car
On-the-job training

Qualifications

Customer service
Driver Licence
CompTIA Network+
IT support
POS
Full Driver Licence
White Card
CompTIA A+

Full Job Description

About the Role

We are seeking a Customer Service Engineer (Level 1 IT Support / Field Service Technician) to join our growing field operations team.

This role involves on-site IT support, troubleshooting, installations, and maintenance of hardware, software, and networking equipment across client sites in ACT and regional NSW.

You will work across a variety of environments including retail, banking, healthcare, and commercial sites, supporting critical IT systems such as POS terminals, kiosks, PCs, and network devices.

Full training will be provided on client-specific systems and equipment.

Key Responsibilities

Provide Level 1 IT support for desktops, laptops, POS systems, kiosks, and peripherals
Perform on-site troubleshooting, diagnosis, and resolution of technical issues
Complete installations, upgrades, relocations, and decommissioning of IT equipment
Support basic networking tasks including connectivity, cabling, and device setup
Accurately document service activities, fault resolution, and parts usage in ticketing systems
Communicate effectively with clients and internal teams
Participate in after-hours, weekend, and on-call rosters as required

About You

Previous experience in IT Support, Field Service Technician, or Help Desk (Level 1) role
Strong knowledge of Windows OS, hardware troubleshooting, and basic networking
Ability to work independently across multiple client sites
Strong problem-solving and customer service skills
Comfortable working in a field-based, mobile role
Valid Australian Driver’s Licence (essential)
Willingness to travel across ACT and regional NSW
Willingness to work on Weekends, afterhours as and when required

Highly Desirable (Not Essential)

Experience supporting POS systems, kiosks, ATMs, or retail IT equipment
IT certifications such as CompTIA A+, Network+, Microsoft certifications
White Card (Construction Induction)
Asbestos Awareness / Silica Safety training
Experience in retail, banking, healthcare, or field service environments

What We Offer

Role with stable hours and job security
Company vehicle provided for all work travel or travel reimbursement if using own car
Hands-on field experience with a wide range of IT systems
Paid allowances for after-hours, standby, and emergency call-outs
On-the-job training and ongoing technical development
Opportunity to grow within a fast-expanding IT services company

How to Apply

Click Apply Now and submit your CV along with a brief cover letter outlining your IT support or field service experience.

Pay: $50,000.00 – $65,000.00 per year

Application Question(s):

Are you willing to work after hours, weekends and or on emergency requests when rostered or needed?
Are you familiar with retail IT systems, POS devices, and network hardware?

Experience:

Field based IT support or hardware repairs: 1 year (Required)

Licence/Certification:

Full Driver Licence (Preferred)

Work Authorisation:

Australia (Required)

Location:

Canberra ACT (Preferred)

Willingness to travel:

25% (Preferred)

Work Location: On the road

Quick Apply

Refine Your Search

help desk jobs in canberra act

Customer Service Engineer (IT Support Engineer) – Level 1

Help Desk Engineer

IT Technician

IT Field Technician

Service Desk Analyst (Technical Support Administrator)

Banking Officer

End User Support Technician (Field Desktop)

Workplace Assistant

Baker

Project Manager | Full-time Temporary with a Possibility of Permanency

ITSM Specialist

Software Support Analyst

Community Manager

ICT Application Portfolio Manager | Full-time Temporary with a Possibility of Permanency

Community Manager

Endpoint Security Analyst

Director - Governance, Risk and Compliance | Full-time Permanent

Director, Customer Experience Delivery Division | Full-time Temporary with a Possibility of Permanency

Senior Facilities Manager

Project Resource Fulfilment Manager | Full-time Temporary with a Possibility of Permanency

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