In-Demand It support officer Jobs in Adelaide, Sa

IT Support Officer
Northline —Greater Adelaide SA
- $76,515 - $86,515 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
IT Support Officer
John Holland —Adelaide SA
- Communication skills
4h
Mobile Patrol Officer
FSR Group Services —Mawson Lakes SA
- $32.78 - $72.11 an hour
- Full-time
- Writing skills
- First Aid Certification
- In-person
Quick Apply
13d
IT Operations Officer
Liebherr-Australia Pty. Ltd. —Adelaide SA
- Full-time
- Microsoft Excel
- Engineering
- Analysis skills
- Health insurance
- On-the-job training
3d
ADMINISTRATION & PROJECT SUPPORT OFFICER
TAFE SA —Greater Adelaide SA
- $79,432 - $83,266 a year
- Full-time
- Administrative experience
- Organisational skills
- Parental leave
- Employee assistance program
13d
Technical Support Officer
ASC Pty Ltd —Osborne SA
- Full-time
- Customer service
- Microsoft Office
- Construction
- Parental leave
Desktop Support Officer
Axiom Technologies —Greater Adelaide SA
- Part-time
- Remote
- Microsoft Outlook
- Management
- Customer service
Learning & Development Administration Officer
SA Health —Greater Adelaide SA
- $79,432 - $83,266 a year
- Part-time
- Data analysis skills
- Communication skills
5d
Service Desk Officer
Uniting Communities —Adelaide SA
- Full-time
- Communication skills
- Parental leave
Client Support Officer
AusHealth —Adelaide SA
- Overtime
- Customer service
- Writing skills
- Databases
Quick Apply
4h
Claims Support Officer
Allianz —Greater Adelaide SA
- Full-time
- Hybrid work
- Communication skills
4d
Business Support Officer - Population Health
SA Health —Adelaide SA
- $71,589 - $76,033 a year
- Full-time
5d
Casual Medical Records
SA Health —Greater Adelaide SA
- $64,195 - $67,154 a year
- Customer service
Lived Experience Project Officer - Consumer BPD
SA Health —Adelaide SA
- $79,432 - $83,266 a year
- Part-time
- Employee assistance program
11d
Purchasing Officer
Lockheed Martin Australia —Greater Adelaide SA
- Full-time
- Microsoft Office
5d
Talent Acquisition Officer
SA Health —Adelaide SA
- $71,589 - $76,033 a year
- Part-time
- Administrative experience
- Recruiting
- Employee assistance program
- Gym membership
5d
SUPPORT COORDINATOR
TAFE SA —Greater Adelaide SA
- $79,432 - $83,266 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Parental leave
- Employee assistance program
10d
Maintenance & Grounds Officer (Belair)
Kalyra —Belair SA
- Up to $15,899 a year
- Full-time
- Management
- Maintenance
- Employee assistance program
Quick Apply
Technical Data Officer
Lockheed Martin Australia —Mawson Lakes SA
- Full-time
- Hybrid work
- Data entry
- Communication skills
- On-the-job training
Support Services Officer
Sonder —Adelaide SA
- Part-time
- Administrative experience
- Business Administration
- Business
- Annual leave
- Parental leave
3d

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IT Support Officer

Northline -
Greater Adelaide SA

Apply Now

Job Details

Permanent | Full-time
$76,515 - $86,515 a year

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
IT support
Organisational skills
Communication skills
Time management

Full Job Description

One Northline

Our people are more than our best asset. With 13 depots across the nation, we operate through a combination of employees and full-time subcontractors in all mainland capitals and many key regional centres. As a privately owned and operated business, we work as one large family and our down to earth culture reflects this. Communication is key to our success and everyone at Northline has a voice. Through coaching and development, we not only develop individual skills but also enhance Northline’s culture and expertise.

All of our employees are trained in the most efficient and effective methods of secure handling, from container loads to fragile product to doorstep deliveries.

IT Support Officer

Job no: 495320
Work type: Permanent Full Time
Location: SA - Adelaide
Categories: Help Desk & IT Support

About the role

As our next IT Support Officer, you will play a key role in ensuring Northline employees have reliable access to core technology systems, enabling them to work safely, efficiently and with minimal disruption to operations.

In this office-based role, you will deliver first-level technical support through the IT Service Desk, managing day-to-day incidents and service requests, user access administration, and standard device configuration. You will help maintain stable, secure and well-documented IT environments across the business.

Working closely with the ICT Infrastructure and Security Manager, vendors and internal stakeholders, you will communicate clearly, set expectations and contribute to the continuous improvement of IT service delivery across Northline.

This role is offering a salary between $76,515 to $86,515 plus superanuation.

Key Responsibilities

Deliver first-level technical support for incidents and service requests via the IT Service Desk, ensuring timely logging, prioritisation and resolution in line with agreed procedures and service standards.

Provide professional, helpful support to end users via phone, email and self-service portals, offering clear guidance to restore system access and functionality.

Manage user accounts and access in Active Directory and related systems, including user creation, modification, disabling and access changes in accordance with approved requests and security controls.

Maintain endpoint devices such as desktops, laptops, mobile devices and peripherals, coordinating standard installation, configuration, updates and replacements.

Support core business applications, including Microsoft 365 and key line-of-business systems, documenting issues and escalating to senior team members or vendors when required.

Perform daily system checks and monitoring activities, documenting outcomes, identifying variances and escalating issues that may impact services or users.

Coordinate IT equipment repairs, replacements and warranty services with external providers and internal stakeholders to minimise business disruption.

Document procedures, work instructions, standard device builds and knowledge base articles to support consistent incident resolution and user self-service.

Assist with planned changes, upgrades and small IT projects by preparing equipment, updating system records and supporting basic testing activities.

Support IT asset management by maintaining accurate hardware, software and licence records throughout the asset lifecycle.

Comply with Northline IT, cyber security, privacy and acceptable use policies, reporting any suspected security incidents promptly.

Participate in after-hours incident response and critical maintenance activities as required to ensure continuity of key IT services.

Contribute to continuous improvement by identifying recurring issues and recommending improvements to systems, processes or tools.

Communicate regularly with internal customers, providing clear updates on ticket progress and explaining technical issues in simple, non-technical terms.

About you

To succeed in this role, you will have a strong interest in information technology, a customer-focused mindset and the ability to support users with professionalism, patience and clarity.

You thrive in a fast-paced support environment, can manage competing priorities effectively and enjoy solving problems while following established procedures and best practices.

You are a collaborative team player with a strong work ethic, attention to detail and a willingness to continuously learn and adapt to new technologies.

You will also be able to demonstrate your:

Experience in an IT support, service desk or customer service environment (or transferrable experience).

Foundational knowledge of Microsoft Windows operating systems, Microsoft 365 and standard desktop hardware.

Strong communication and listening skills, with the ability to explain technical issues to non-technical users.

Excellent time management and organisational skills.

High attention to detail and accurate record keeping.

Professional attitude with a positive, solutions-focused approach.

Ability to follow procedures and work instructions consistently.

Commitment to teamwork, collaboration and continuous improvement.

Proficiency in Microsoft Office applications (Word, Excel and Outlook).

Advertised: 11 May 2026 Cen. Australia Standard Time
Applications close:

Apply Now

Refine Your Search

it support officer jobs in adelaide, sa

IT Support Officer

IT Support Officer

Mobile Patrol Officer

IT Operations Officer

ADMINISTRATION & PROJECT SUPPORT OFFICER

Technical Support Officer

Desktop Support Officer

Learning & Development Administration Officer

Service Desk Officer

Client Support Officer

Claims Support Officer

Business Support Officer - Population Health

Casual Medical Records

Lived Experience Project Officer - Consumer BPD

Purchasing Officer

Talent Acquisition Officer

SUPPORT COORDINATOR

Maintenance & Grounds Officer (Belair)

Technical Data Officer

Support Services Officer

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IT Support Officer

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Key Responsibilities

About you

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