- Full time ongoing position
- ASO4 salary range $79,432 - $83,266 p.a. + super
- Based at Light Square campus / Kaurna Country
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The Opportunity
The Support Coordinator is responsible for overseeing the daily operations and administrative support functions within the faculty. This role ensures that the Support Officers effectively manage their responsibilities to provide quality support services to both students and staff. The Support Coordinator delivers high-quality customer service by using subject matter expertise to provide accurate, relevant, and timely information in a fast-paced environment with changing deadlines.
What We’re Looking For
- Demonstrated experience in coordinating and providing high – quality, student / customer centric service in a front – line environment, including resolving complex customer queries, recommending solutions, and escalating as needed.
- Experience in supervising, supporting and providing on-the-job training to staff while modelling and promoting a positive team culture that encourages collaboration, continuous improvement and excellence in customer service in a dynamic environment.
- Proven ability to coordinate the prioritisation and management of fluctuating workloads within a team in a high – volume, deadline – driven customer service environment, with a high level of organisational skills to plan, prioritise and manage multiple tasks effectively.
What You Need to Know
A valid Working with Children Check (WWCC) issued by the South Australian Department of Human Services is required before employment.
Please refer to the Role Description for all Special Conditions.
Why TAFE SA?
TAFE SA, proud winner of Training Provider of the Year in 2021, 2022 & 2024 SA State Awards and winner of the Large Training Provider of the Year 2024 National Training Awards, delivers high quality education and skills training across South Australia. Join an innovative team shaping job-ready students and creating life-changing opportunities. More than a job, make real impact! GO GET IT!
Perks & Benefits
Life at TAFE SA comes with perks you’ll love:
- Generous leave entitlements including Recreation, Sick, Long Service, Retention, Paid Parental, Family & Domestic Violence, Special and Cultural leave that supports cultural diversity and First Nations
- Purchase Annual Leave
- Salary Sacrifice / Salary Packaging options
- Employee Assistance Program (EAP)
- Health & Wellbeing Program
- Flexible work arrangements that support work-life balance conditions
- Inclusive, diverse and collaborative culture
- Career development and progression
- Ongoing professional development opportunities
Ready to Shape the Future?
For enquiries, please contact Jodie McCabe – Team Leader via email at [email protected]
Inclusion and Flexibility Statement
Be you, be valued, be included. At TAFE SA, we celebrate diversity and encourage all applicants, including First Nations peoples, Culturally and Linguistically Diverse (CALD) communities, LGBTIQA+ individuals, people with disability, and neurodiverse talent. Need support applying? Let us know!
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