In-Demand Technical support Jobs in Preston, Vic

IT Systems Support Analyst
Bed Bath N' Table —Melbourne City Centre VIC
- Full-time
- Management
- Customer service
- POS
- Employee assistance program
- Employee discount
1d
ICT Product Manager: Digital Evidence Management Systems
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Agile
- Leadership
- Communication skills
5d
Senior IT Support Engineer
Metcash —Port Melbourne VIC
- Full-time
- Customer service
- ERP systems
- Communication skills
- Annual leave
- Parental leave
12d
Oracle Service Desk Officer
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Management
- Customer service
- ERP systems
4d
IT Support Level 2
MacKillop Family Services —Melbourne VIC
- Full-time
- Management
- Software troubleshooting
- Customer service
- Employee assistance program
5d
Senior Systems Administrator
NTT —Melbourne VIC
- Contract
- Administrative experience
Quick Apply
Library Support/ IT Support
Victorian Government —Melbourne VIC
- Full-time
- Senior Secondary Certificate of Education
- Communication skills
10d
ICT Product Specialist - Digital Evidence Management
Victoria Police —Melbourne City Centre VIC
- Full-time
- Management
- Agile
- Leadership
5d
Systems Administrator
BAE Systems —Melbourne VIC
- Full-time
- Azure
- Computer Science
- Analysis skills
IT Support Engineer (Field)
ITConnexion —Melbourne VIC
ICT Engineer
BAE Systems —Melbourne VIC
- Weekend availability
- Hybrid work
- Management
- Engineering
- Administrative experience
10d
Principal Technical Support Engineer
Rocket Software —Melbourne VIC
- Full-time
- Customer service
- Research
- AI
Help Desk Technician
ALSTOM —West Melbourne VIC
- Schematics
- Engineering
- Microsoft Office
Classroom Teacher (ICT Specialist)
Victorian Government —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Typing
12d
Technical Services Support
Lely —Truganina VIC
- Full-time
- AutoCAD
- Construction experience
- Communication skills
Supervisor, Technical Customer Support, Residential Energy
Tesla —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee stock purchase plan
- Health insurance
IT Onsite Technician - Melbourne
Hemmersbach GmbH & Co. KG —Melbourne VIC
- Full-time
- English
- Microsoft Office
- POS
Senior Desktop Support Analyst
Corrs Chambers Westgarth —Melbourne VIC
- Full-time
- Communication skills
- Time management
- Parental leave
Senior Service Desk / Onsite Engineer (MSP)
VISITS —Melbourne VIC
- Weekend availability
- Microsoft Outlook
- Management
- Customer service
- Work from home
- Free food
Quick Apply
IT and online digital services support
EMC Technologies —Melbourne VIC
- Management
- Marketing
- EMR systems

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IT Systems Support Analyst

Bed Bath N' Table -
Melbourne City Centre VIC

Apply Now

Job Details

Full-time
1 day ago

Benefits

Employee assistance program
Employee discount
Transportation links

Qualifications

Management
Customer service
Microsoft Exchange
ITIL
IT support
POS
SharePoint
Communication skills

Full Job Description

501576

VIC - Melbourne CBD & Inner Suburbs, VIC

Information Technology

Full Time Salaried

Bed Bath N’ Table is an Australian owned family run business where helping our customers to create their dream home is our specialty and our passion. With over 180 stores in every state and territory of Australia and key location stores throughout New Zealand and Singapore, our team of driven and inspired people are the biggest part of our exciting journey to becoming a full home lifestyle destination for our customers.

BED BATH N' TABLE WILL OFFER YOU:

The chance to be part of a 100% Australian owned business that is continuously growing and strong
Competitive salary package
Access to Staff discounts of 30% off full price products and an additional 15% off reduced items so that you can create your own dream home
Great inner-city location in the vibrant Glenferrie café district of Hawthorn, close to public transport
Access to our Employee Assistance program to ensure that your well-being is continuously supported

We’re seeking an IT Systems Support Analyst to join our IT team as a first point of contact for technical support across Head Office and our store network. This is a hands-on role for someone who enjoys troubleshooting, customer service and solving problems across a broad technology environment.

ABOUT THE ROLE

Reporting to the IT Infrastructure and Services Manager, you’ll provide 1st and 2nd line support via phone, email, service desk and face-to-face assistance. You’ll manage incidents through to resolution or escalation, maintain accurate IT records and documentation, and support users across hardware, software, network and retail systems.

KEY RESPONSIBILITIES

Provide 1st and 2nd line technical support to Head Office and store teams across service desk, phone, email and face-to-face channels.
Log, manage, prioritise and escalate incidents through the Service Desk, ensuring records remain accurate, timely and up to date.
Troubleshoot user, hardware, software, network, wireless and Point of Sale issues, providing clear and customer-focused support.
Administer user and store changes, including account creation and deletion, moves, additions and changes across relevant systems.
Maintain IT documentation, knowledge resources and records, including SharePoint, FAQs, manuals and licensing information.
Support network and endpoint security tools, cloud and on-premise applications, and basic virtualisation technologies.
Participate in the after-hours support roster and escalate broader issues to the appropriate specialist when required.
Contribute to IT projects including new store setups, new initiatives and technology improvements.

ABOUT YOU

You will bring:

Tertiary qualifications in Information Technology or a related discipline.
Relevant experience in a similar IT support or service desk role.
Knowledge of ITIL-based service management practices.
Working knowledge of Windows desktop environments, Apple iOS, Active Directory, Microsoft 365 / Exchange, networking and wireless troubleshooting.
Exposure to retail or multi-site environments, Point of Sale systems and cyber security processes is highly regarded.
Strong troubleshooting, organisation and prioritisation skills, with the ability to respond calmly to unexpected issues.
Excellent communication and customer service skills, including the ability to explain technical issues without jargon.
A proactive, positive and adaptable approach, with the ability to work independently and contribute as part of a collaborative IT team.
Flexibility to participate in rotating shifts and on-call support.

WHY JOIN BED BATH N’ TABLE

Our values guide how we work every day:

Staff product discounts
Broad exposure across Head Office, stores and a multi-site retail technology environment
Hands-on experience across service desk, infrastructure, security and retail systems
Supportive, collaborative head office team

Apply Now

Refine Your Search

technical support jobs in preston, vic

IT Systems Support Analyst

ICT Product Manager: Digital Evidence Management Systems

Senior IT Support Engineer

Oracle Service Desk Officer

IT Support Level 2

Senior Systems Administrator

Library Support/ IT Support

ICT Product Specialist - Digital Evidence Management

Systems Administrator

IT Support Engineer (Field)

ICT Engineer

Principal Technical Support Engineer

Help Desk Technician

Classroom Teacher (ICT Specialist)

Technical Services Support

Supervisor, Technical Customer Support, Residential Energy

IT Onsite Technician - Melbourne

Senior Desktop Support Analyst

Senior Service Desk / Onsite Engineer (MSP)

IT and online digital services support

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ABOUT THE ROLE

KEY RESPONSIBILITIES

ABOUT YOU

WHY JOIN BED BATH N’ TABLE

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