In-Demand Desktop support Jobs in Parramatta, Nsw

Datacenter IT Technician Trainee (6 months), Data Centre Operations, Sydney
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- AWS
- Bachelor's degree
2d
Service Desk Analyst
Herbert Smith Freehills —Sydney NSW
- Full-time
- Azure
- Customer service
- AI
IT Help Desk Team Leader
The Missing Link —Sydney NSW
- Full-time
- Hybrid work
- Bachelor's degree
- Leadership
- Free food
Quick Apply
6d
Senior Technical Consultant (Level 3)
FUJIFILM MicroChannel —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
Quick Apply
IT Support Specialist - ANZ
Arthrex —Sydney NSW
- Computer science
- Management
- Customer service
- Health insurance
3d
End User Compute (EUC)
Capgemini Sogeti —Sydney NSW
- Hybrid work
Junior IT Development & Support Analyst
The Law Society of NSW —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Education
- SharePoint
Quick Apply
2d
Account Executive (AE / Closer) - Remote
Secure IQ Services —Crows Nest NSW
- Full-time
- Remote
Quick Apply
12d
Manager Workplace Technology – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney
Department of Parliamentary Services —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- No degree
- SharePoint
- Leadership
6d
Quality Assurance Engineer
Tecala Group —Sydney NSW
- $80,000 - $85,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- AWS
- Health insurance
- Parental leave
Quick Apply
Systems and Infrastructure Administrator
Finity —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Customer service
- Administrative experience
1d
End User Computing Analyst
NextSense —Macquarie Park NSW
- From $67,846 a year
- Contract
- Communication skills
- Annual leave
- Parental leave
10d
Group Senior Helpdesk Analyst
Prouds —Summer Hill NSW
- Full-time
- Systems design
- Microsoft Office
- POS
Quick Apply
Modern Workplace – Microsoft Windows 365 Engineer
Avanade —Sydney NSW
- Azure
- Analysis skills
- Communication skills
Field Service Technician
ASI Solutions —Botany NSW
- Temporary
- Customer service
- Communication skills
- Parental leave
Quick Apply
IT Operations Technician
TMGM —Sydney NSW
- Full-time
- Management
- Computer Science
- Bachelor's degree
Quick Apply
Level 3 Service Desk Engineer
EFEX —Sydney NSW
- $90,000 - $120,000 a year
- Full-time
- Azure
- AWS
- Communication skills
Quick Apply
IT Service Consultant
The GPT Group —Sydney NSW
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Microsoft Office
- Parental leave
End User Compute (EUC)
Capgemini —Sydney NSW
- Hybrid work
Cloud Support Technician
Interactive —St Leonards NSW
- $87,975 a year
- Full-time
- Azure
- Computer Science
- Engineering
Quick Apply

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Datacenter IT Technician Trainee (6 months), Data Centre Operations, Sydney

Amazon Corporate Services Pty Ltd -
Sydney NSW

Apply Now

Job Details

Full-time
2 days ago

Qualifications

IT infrastructure
AWS
Bachelor's degree
Driver Licence
CompTIA Network+
Diploma
CompTIA A+
Information Technology

Full Job Description

DESCRIPTION

Are you curious about what keeps the internet running? We are looking for people who want to get hands-on with server and networking technology inside some of the largest data centers in the world.

You will troubleshoot live hardware, collaborate across teams, and build real expertise in large-scale computing infrastructure. Whether you are coming from a technical background, a trade, military service, or you are simply passionate about technology and ready to learn, we want to hear from you.

What you'll do:

Work hands-on with servers and network equipment, diagnosing and resolving hardware issues
Learn the daily operations of a high-density data center from the ground up
Collaborate with teams across DC Operations, Engineering, Logistics, Security, and more
Handle and track parts, assist with maintenance, and support system repairs
Learn to operate independently, while staying connected to a supportive team

What we offer:

A 6-month contract with structured coaching and periodic assessments designed to grow your skills
A clear path forward where if you demonstrate strong performance, you may be considered for permanent full-time roles.
An environment built around career progression

The chance to work at the intersection of hardware and cloud technology, helping to shape infrastructure across the region.

What we're looking for:

Genuine curiosity about computer hardware and how large-scale technology works
A willingness to learn, adapt, and solve problems hands-on
Comfort working both independently and as part of a team
Reliability and a safety-first mindset

Amazon Web Services design, install, and maintain the world's largest computing infrastructure. This is where you will help change the face of technology in the region, Hands-on work. World-scale impact.
Ready to start? Learn more at https://aws.amazon.com/about-aws/global-infrastructure/

Key job responsibilities
Some of the key responsibilities you will undertake are:

You will be trained in supporting data center infrastructure equipment including racks, servers, hardware components, networking devices and cables, following specific instructions and well-defined Standard Operating Procedures (SOP).
You will learn to perform routine operations such as rack installations, server break/fix, hardware component replacements, diagnosing hardware faults, troubleshooting network links and rack decommissioning with guidance and support.
You will be trained in using Directed Workflow Instructions for hardware replacements and documenting all work in ticket tracking systems.
You will learn to identify issue severity and work within stated Service Level Agreements (SLA), escalating when work deviates from established processes.
You will be trained in inventory management tasks including receiving equipment, decommissioning hardware, liquidating racks or hardware components, and performing storage media (HDD, SSD) sanitization and destruction.
You will learn how to operate in a high security environment, follow information security policies and physical safety practices, ensuring safe, secure work at all times.
You will be trained in using technical documentation to find solutions and performing routine tasks following clear instructions.
You will learn to work as part of a team performing similar tasks, collaborating with various AWS stakeholders.

BASIC QUALIFICATIONS

We are looking for the right person to train and develop. Formal qualifications are helpful but not mandatory.
Familiarity with IT hardware, networking, or technical support gained through study, work, or hands-on tinkering
A genuine enthusiasm for technology and a desire to build a career in data center operations or IT infrastructure
Candidates should be able to perform the physical requirements of this role, which may include handling equipment.
Candidates must possess a valid driver’s license and their own vehicle to travel between sites
Good attention to detail and the ability to follow documented processes and procedures accurately

PREFERRED QUALIFICATIONS

Certificate, Diploma or Bachelor’s Degree in IT or relevant discipline
Any relevant technical qualification such as CompTIA A+, Network+, or equivalent or currently working towards one.
Linux knowledge Networking knowledge
Passionate about IT infrastructure and hardware
Previous experience in a customer-facing, operational, or physical technical role
We value diverse career paths including self-taught learning, online courses, bootcamps, apprenticeships, military experience, or transferable skills from other industries

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

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desktop support jobs in parramatta, nsw

Datacenter IT Technician Trainee (6 months), Data Centre Operations, Sydney

Service Desk Analyst

IT Help Desk Team Leader

Senior Technical Consultant (Level 3)

IT Support Specialist - ANZ

End User Compute (EUC)

Junior IT Development & Support Analyst

Account Executive (AE / Closer) - Remote

Manager Workplace Technology – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney

Quality Assurance Engineer

Systems and Infrastructure Administrator

End User Computing Analyst

Group Senior Helpdesk Analyst

Modern Workplace – Microsoft Windows 365 Engineer

Field Service Technician

IT Operations Technician

Level 3 Service Desk Engineer

IT Service Consultant

End User Compute (EUC)

Cloud Support Technician

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