In-Demand Senior customer service representative Jobs in Parramatta, Nsw

Head of Clinical Services - Villages
Anglicare —Macquarie Park NSW
- Full-time
- Nursing
- Master's degree
- Bachelor's degree
- Employee assistance program
- Gym membership
Pharmacy Assistant - Senior - Permanent Part time. Monday, Tuesday, Friday.
Booth Street Pharmacy —Annandale NSW
- $19.47 - $28.45 an hour
- Part-time
- Customer service
- Merchandising
- POS
Quick Apply
Project Director, Colocation Development
NEXTDC —Sydney NSW
- Full-time
- Bachelor's degree
- AI
- Leadership
Quick Apply
Account Director, Maritime
Anduril Industries —Sydney NSW
- Full-time
Quick Apply
7d
Head of Product
TMGM —Sydney NSW
- Full-time
- Hybrid work
- Bilingual
- CRM software
- Salesforce
- Health insurance
- Dental insurance
Quick Apply
New Vehicles Sales Manager
Peter Warren Automotive Holdings —Rockdale NSW
- Full-time
- CRM software
- Management
- Sales
- Parental leave
- Employee assistance program
Director, XL Support Systems
Anduril Industries —Sydney NSW
- Full-time
- Engineering
- Maintenance
- Bachelor's degree
Quick Apply
Demand Generation Sales Leader, Growth team
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- CRM software
- Management
- Sales
Head of Indigenous Engagement, Amazon Web Services Public Sector - ANZ
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- AWS
- Bachelor's degree
- No degree
Senior Electronics Maintenance Technician
ALSTOM —Rouse Hill NSW
- Contract
- Parental leave
- Gym membership
Sales Instructor / Trainer (B2B/Tech, confident with AI)
Skills Union —Sydney NSW
- Microsoft Word
- CRM software
- Management
Quick Apply
Senior Solution Consultant (Supply Chain Planning), Pre-sales
Anaplan —Sydney NSW
- Sales
- Master's degree
- Business development
Quick Apply
Senior Systems Engineer
Optus —Sydney NSW
- Software development
- Communication skills
- SDLC
- Parental leave
EY-Parthenon - Senior Consultant - Strategy - Financial Services
EY —Sydney NSW
- Microsoft Powerpoint
- Microsoft Excel
- Bachelor's degree
- Parental leave
Senior Systems Engineer
Anduril Industries —Sydney NSW
- Full-time
- Computer Science
- Bachelor's degree
- No degree
Quick Apply
Senior Application Developer
Fujitsu —Sydney NSW
- Hybrid work
- Oracle
- Management
- SQL
Hyperscale Electrical Engineering Director
NEXTDC —Sydney NSW
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Electrical experience
Quick Apply
13d
Senior Robotics Software Engineer, Payload Integration
Anduril Industries —Sydney NSW
- Full-time
- Management
- Computer Science
- Master's degree
Quick Apply
Engineer - Project Senior (Civil)
Decmil —North Sydney NSW
- Full-time
- Engineering
- Bachelor's degree
- Construction experience
- Parental leave
- Fuel discount
Senior AI Engineer
Karbon —Sydney NSW
- Azure
- Doctoral degree
- Computer Science
- Annual leave
- Parental leave
Quick Apply

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senior customer service representative jobs near parramatta, nsw

Head of Clinical Services - Villages

Anglicare -
Macquarie Park NSW

Apply Now

Job Details

Full-time

Benefits

Employee assistance program
Gym membership
Salary packaging

Qualifications

Nursing
AHPRA registration
Master's degree
Home care
Bachelor's degree
Driver Licence
Risk management
Business planning
Leadership
Communication skills

Full Job Description

Transform lives, every single day

Do you want a career that means more? At Anglicare Sydney, we bring the strength, support and strategy to make it happen.

We are a well-respected not-for-profit that’s been serving society’s most vulnerable for more than 170 years. Each year, we achieve life-changing outcomes for the 40,000+ people who rely on our person-centered support. And now, we’re extending our reach and impact even further.

We are seeking an experienced and visionary Head of Clinical Services - Villages to lead the clinical strategy, operational performance and continuous improvement of village-based clinical services across our Retirement Living portfolio.

This is a rare opportunity to influence the future of integrated care within retirement living, while leading a highly capable team dedicated to achieving outstanding resident outcomes.

Your Opportunity

This is a newly created leadership opportunity, offered as a full-time 12-month contract working across our Head Office and village locations with strong potential for permanent conversion.

As the Head of Clinical Services - Villages, you will be accountable for the leadership, performance and ongoing development of all clinical services delivered across Anglicare Retirement Villages.

Leading a team of Clinical Leads, Allied Health Lead and Senior Clinical Leads, you will ensure clinical services are safe, sustainable, resident-centered and aligned with organisational strategy, clinical governance frameworks and the For Life model.

Working collaboratively with operational leaders, quality teams, clinicians and external partners, you will drive excellence in clinical practice while enabling innovation and continuous improvement across the service.

With strategic vision and operational expertise, you will:

Clinical Leadership & Service Delivery

Lead the safe, effective and consistent delivery of village-based nursing and clinical services

Ensure residents receive high-quality clinical assessments, care planning, reviews and interventions

Drive excellence across clinical practice areas including care planning, medication support, wound care, continence management, infection prevention and clinical escalation

Ensure services operate within approved scope, governance requirements and resident consent frameworks

Promote evidence-based practice, resident-centred care and service consistency across all villages

Clinical Governance, Risk & Quality

Provide senior oversight of clinical risk, incidents, complaints, safeguarding matters and service delivery concerns

Monitor service quality through audits, quality indicators, resident feedback and operational reporting

Lead incident investigations, corrective actions and quality improvement initiatives

Ensure compliance with aged care legislation, standards, clinical governance requirements and organisational policies

Drive a culture of accountability, safety and continuous improvement

Strategic Planning & Service Development

Lead the ongoing evolution of the village clinical services operating model

Support implementation of the For Life model and future service innovations

Identify opportunities to improve resident outcomes, workforce capability, operational efficiency and service sustainability

Contribute expert clinical leadership to business planning, service development and organisational priorities

Partner with key stakeholders to shape future models of care within Retirement Living

People Leadership & Workforce Capability

Lead, mentor and develop Clinical Leads, Senior Clinical Leads and village nursing teams

Foster a high-performing culture built on learning, accountability and collaboration

Ensure workforce capability, competency frameworks and professional development pathways are maintained

Provide leadership during periods of change, growth and service transformation

Champion Anglicare's Vision, Mission and Values through authentic and values-led leadership

Resident Experience & Stakeholder Engagement

Build strong relationships with residents, families and representatives

Partner with Village Managers, Care Service Leaders, General Practitioners, specialists and allied health providers

Ensure residents and families remain informed, engaged and involved in care planning decisions

Represent Village Clinical Services across governance, quality and strategic forums

What You'll Bring

You are an experienced clinical leader with strong operational acumen, exceptional stakeholder engagement skills and a passion for improving the lives of older Australians.

You will also need:

Bachelor of Nursing or equivalent qualification

Current AHPRA registration as a Registered Nurse is essential

A full driver’s license and own car is essential

A master's in nursing or equivalent is good to have

Significant leadership experience within aged care, retirement living, community health, home care or a related healthcare setting

Extensive experience in aged care legislation, quality standards, clinical governance, quality improvement and risk management

Experience driving service transformation, workforce development and continuous improvement initiatives

Exceptional communication, relationship-building and influencing skills

You will thrive in this role if you are:

A strategic and visionary healthcare leader

Passionate about improving outcomes by balancing operational excellence with compassionate care

Confident leading large-scale change and service innovation

Committed to building high-performing, values-led clinical teams

Why Anglicare?

We provide meaningful opportunities and choice, both for the individuals and communities we support, and the dedicated people here who make it happen.

At Anglicare, you’ll get the security, stability and opportunities that come with a strong, well-established organisation that’s ready for the future. You’ll belong to a community of kind, humble, and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.

On top of that, here are just some of the tangible benefits you will enjoy in a career with us:

Pay less tax on your income and increase your take home pay. With salary packaging, up to $15,900 of your income is tax-free.

Spend up to $2,650 on accommodation, meals and entertainment and also tax free with salary packaging.

Ongoing professional development and leadership training to advance your career

Exclusive discounts to over 400 retailers

Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family

Are you ready for a career, that means more?

To apply for this role, please click the ‘Apply’ button or submit. All applicants will receive a response.

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander people, and people of all ages, genders, abilities and cultural backgrounds.

Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

Application Close Date: September 17, 2026

Apply Now

Refine Your Search

senior customer service representative jobs in parramatta, nsw

Head of Clinical Services - Villages

Pharmacy Assistant - Senior - Permanent Part time. Monday, Tuesday, Friday.

Project Director, Colocation Development

Account Director, Maritime

Head of Product

New Vehicles Sales Manager

Director, XL Support Systems

Demand Generation Sales Leader, Growth team

Head of Indigenous Engagement, Amazon Web Services Public Sector - ANZ

Senior Electronics Maintenance Technician

Sales Instructor / Trainer (B2B/Tech, confident with AI)

Senior Solution Consultant (Supply Chain Planning), Pre-sales

Senior Systems Engineer

EY-Parthenon - Senior Consultant - Strategy - Financial Services

Senior Systems Engineer

Senior Application Developer

Hyperscale Electrical Engineering Director

Senior Robotics Software Engineer, Payload Integration

Engineer - Project Senior (Civil)

Senior AI Engineer

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