- Fixed term, Part Time (48 hours per fortnight) until December 2026
- Parkville location with flexible, hybrid working
- $83,657 to $92,482 per annum (pro rata for part time) + salary packaging + super + five weeks annual leave
The Peter MacCallum Cancer Centre (Peter Mac) is a Victorian public health service and a world‑leading comprehensive cancer centre, dedicated to excellence across all spheres of clinical care, research and education. We are home to the largest cancer research enterprise in Australia and provide treatment to around 40,000 people with cancer each year. Welcoming staff from diverse backgrounds and experiences is integral to fostering innovation and compassion, and delivering the best possible cancer care for our patients.
The Quality team supports Peter Mac to deliver safe, high‑quality and continuously improving care. Working across clinical and non‑clinical services, the team supports quality and risk management systems, incident management, accreditation and consumer participation, partnering with stakeholders to embed best practice and strengthen patient safety and service outcomes.
The Quality Associate plays an important role in supporting quality, safety and accreditation activities across Peter Mac. Working in partnership with clinical and operational teams, you will contribute to the implementation and monitoring of quality systems, support audits and reviews, and drive continuous improvement initiatives that enhance patient safety and service delivery.
A regular day will see you:
- Support organisation‑wide quality improvement, accreditation and audit activities.
- Monitor, analyse and report on quality and safety data to identify trends and improvement opportunities.
- Provide advice and guidance to stakeholders on quality frameworks, standards and continuous improvement methodologies.
- Contribute to the development, review and implementation of policies, procedures and quality systems.
You are a collaborative and detail‑focused professional with a strong interest in quality, safety and continuous improvement. You are comfortable working in a complex healthcare environment and enjoy partnering with stakeholders to drive meaningful change.
You’ll bring with you:
- Relevant tertiary qualification or equivalent experience in quality, healthcare or a related field.
- Experience supporting quality improvement, audit and/or accreditation activities.
- Strong analytical skills, including the ability to interpret data and provide insights.
- Excellent communication and stakeholder engagement skills.
- Strong organisational skills with the ability to manage competing priorities.
- Experience in a healthcare setting and familiarity with National Safety and Quality Health Service Standards will be highly regarded.
We offer a range of benefits which support our people both personally and professionally, including:
- Up to $11,660 in salary packaging to increase your take‑home pay
- Discounted health insurance and eye care
- A comprehensive health and wellbeing program
- Public transport options at our doorstep and end of journey facilities for cyclists
- Onsite eateries and coffee shops and inviting rooftop garden spaces
- Pathways for professional development and career opportunities
- Five weeks annual leave, 17.5% leave loading, monthly ADO’s and purchased leave options
- Flexible, hybrid working arrangements
Peter Mac celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age.
If you feel this role is right for you we warmly invite you to apply and encourage your early application. All appointments are made subject to a satisfactory police check and may require a valid Working with Children Check. Many staff are required to be vaccinated against, or demonstrate immunity to COVID‑19, influenza and other diseases.
Should you need assistance or require adjustments to participate in the application or interview process, we are here to support you. We acknowledge that not all applicants will meet every selection criterion and encourage applications where transferable experience can be demonstrated.
For a confidential discussion about this role, please contact us.
Hiring Manager: Liz Bogdan
Contact Number: (03) 85598779
Email: [email protected]
Applications Close: 11:59pm Wednesday 24 June 2026
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The Quality Associate works in collaboration with the Quality and Safety unit to help deliver the quality management program at Peter MacCallum Cancer Centre. The key functions of this position are to:
- Support the quality and risk management system within the area assigned.
- In partnership with the Quality Systems Coordinators and Clinical Data and Risk Management Officer, provide practical support to assigned area on the implementation of quality and safety frameworks, consumer participation and risk management.
- Provide coaching on specific quality initiatives/projects as allocated.
- Provide practical support to assigned area to maintain the quality systems and improvements and data provision.
- Monitor clinical incident reporting withing the area assigned and assist with/prepare monthly incident data reporting/s for/to the area assigned.
- Support Quality Coordinators with incidents reviews where required.
- Support the audit program and assist with recommendations accordingly.
- Support the Quality and Safety Unit to facilitate governance committee meetings and associated Working Groups.
Health and Allied Services, Managers and Adminstrative Workers
Category B: Position unlikely to have contact with blood or other body fluid
Internal
- Quality and Safety Unit
- Executive Team
- Heads of Department and relevant administrative and clinical staff of area assigned
- Medical and Nursing Education
- Quality Coordinators
- Peter Mac Consumers
External
Essential Requirements
- experience working in a health organisation.
- Sufficient professional knowledge and experience to enable recognition and definition of the problems and needs of patients and their carer’s.
- Good understanding and knowledge of hospital and community service systems
- Ability to work with staff at all levels of the organisation and as part of a multi-disciplinary team
- Strong organisational and time management skills and experience of project management
- Strong writing and analytical skills
- Strong IT skills
Desirable Requirements
- Experience in leading quality improvement projects within a large hospital setting
- Qualification in nursing, allied health or relevant discipline.
- Experience in oncology
- Experience using EPIC
- Knowledge of the Victorian Health Incident Management system
- Understanding of the National Safety and Quality Health Service Standards
- Experience of audit processes
1. Practical Support of the Quality System
1.1 Build productive relationships with internal stakeholders.
1.6 Promote an organisational culture that enables a positive safety culture and a learning culture.
- Maintain quality plan and risk management system to ensure the achievement of required standards are met in allocated area
- Liaise with Quality Coordinators and Consumer Liaison Officers with investigations in assigned area and assist to implement recommendations.
- Staff feedback demonstrates that a high level of support and service was achieved
2.Quality and Safety Improvement
2.1 Managing the administration and processes for, and support staff with, Statutory Duty of Candour
2.2 Provide support to areas undertaking practice improvement initiatives related to Quality and safety data
2.3 Support the Quality and Safety unit to ensure accreditation requirements are met
- Deliver reports for assigned area
- Encourage teams to utilize real time feedback to make improvements in care and service experience
- Coach assigned area with improvements and maintain the Quality Plan
- Evidence of the implementation of accreditation requirements in preparation for organisation wide survey
3. Data Management
3.1 Collection of data and monitoring of clinical incidents and corrective and preventative improvement to health service delivery
3.4 Collating and analysing data for quality and patient safety reporting and in response to ad hoc enquiries
- Review and manage clinical incidents from assigned area via RiskMan incident reporting database as well as monitor incidents and provide quality data reports to area management team on incident trends
- Attendance at allocated quality committee meetings and assigned area department / quality meetings.
- Expand real-time feedback processes
- Support quality and safety publications
- Other duties as required
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For further information about this opportunity, click Apply to be redirected to the Peter Mac Careers page where you can review the position profile. Alternatively, please contact us for a confidential discussion.
Peter Mac is a child safe organisation and has a commitment to child safety and wellbeing.
WHY WORK FOR PETER MAC
- Peter Mac offer a range of benefits which support our people both personally and professionally.
- Our staff benefits include award winning facilities, professional development and events, a health and wellbeing program, flexible work practices and policies and financial benefits such as salary packaging.
- We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability.
