In-Demand Workshop technician Jobs in Parramatta, Nsw

Aftersales Manager -Material Handling Equipment-NSW
HELI Material Handling Oceania PTY LTD —Wetherill Park NSW
- $110,000 - $170,000 a year
- Full-time
- Management
- Forklift
- In-person
- Travel reimbursement
Quick Apply
1d
Chatswood Chase - Dispensary Technician/Pharmacy Student
TerryWhite Chemmart —Chatswood NSW
- Administrative experience
- Employee assistance program
- Employee discount
Service Technician
ABB Australia Pty Limited —Moorebank NSW
- Full-time
- Schematics
- Microsoft Office
- Electrical experience
Quick Apply
12d
Service Technician
RDO Equipment —Eastern Creek NSW
- Schematics
- Construction experience
- Communication skills
Heavy Vehicle Technician/Truck Delivery Driver
LK Auto Pty Ltd —Prestons NSW
- $27 - $38 an hour
- Full-time
- In-person
- Outdoor work
Quick Apply
Maintenance Electrical Technician
Serioplast —Ingleburn NSW
- Full-time
- Maintenance
- Manufacturing
Orthotic Technician
Northern Sydney Local Health District —Sydney NSW
- $67,188.26 - $69,204.44 a year
- Full-time
- Communication skills
2d
Motor Mechanic
AKT sons T/a fusion auto repairs —Kirrawee NSW
- $80,000 - $90,000 a year
- Full-time
- Mechanic experience
- In-person
Quick Apply
Parts Interpreter | Castle Hill
Autosports Group Limited —Castle Hill NSW
- Customer service
- Computer skills
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
5d
Service Technician
Nilfisk Australia Pty Ltd —Arndell Park NSW
- Full-time
- Microsoft Office
- No degree
- Communication skills
Quick Apply
Parts Store Person - Sydney Airport
TCR Group —Sydney NSW
- Maintenance
- Communication skills
- Annual leave
8d
Service Advisor
Peter Warren Automotive Holdings —Artarmon NSW
- Full-time
- Customer service
- Employee assistance program
- Employee discount
Service Technician (Sydney)
NHP —Sydney NSW
- Overtime
- Maintenance
- Parental leave
- Employee assistance program
Quick Apply
11d
Maintenance Technician/ Handyperson
AccorHotel —Woolloomooloo NSW
- Full-time
- Maintenance
- Organisational skills
- Computer skills
- Employee assistance program
Quick Apply
Service Technician | Industry-Leading Equipment
CEA —Horningsea Park NSW
- Overtime
- Construction experience
- Employee assistance program
- Employee discount
Automotive Technician - Mercedes-Benz Sydney
LSH Auto Australia —Alexandria NSW
- No weekends
- Parental leave
Technician - Prestons
Volvo Group —Prestons NSW
- $40 - $50 an hour
- Overtime
- Parental leave
Project Engineer - Remote
PST-Group Consulting —Bella Vista NSW
- Full-time
- Remote
- Azure
- Computer Science
- Administrative experience
Quick Apply
BYD Apprentice Technician
Harmony New Energy Auto Pro Servicing Pty Ltd —Homebush NSW
- Full-time
- Mechanic experience
- Communication skills
Quick Apply
Mechanical Assembler/ Technician
Truckline —Moorebank NSW
- Full-time
- Forklift
- Assembly
- Employee discount
Quick Apply

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workshop technician jobs near parramatta, nsw

Aftersales Manager -Material Handling Equipment-NSW

HELI Material Handling Oceania PTY LTD
Wetherill Park NSW

Quick Apply

Job Details

Permanent | Full-time
$110,000 - $170,000 a year
1 day ago

Benefits

Travel reimbursement
Company car
Company phone
Salary packaging

Qualifications

Management
Forklift
Materials handling
Leadership
Communication skills

Full Job Description

About the Job:

We are seeking an experienced and hands‑on Aftersales Manager to lead and develop our aftersales service operations across Australia. Reporting to the Deputy GM, you will be responsible for managing a team of service technicians, overseeing workshop and field service operations, driving parts and service sales, and ensuring that our customers receive world‑class support for their Heli forklift fleet.

This is a leadership role that requires a blend of technical expertise, commercial acumen, and people management skills. You will be the key driver of customer satisfaction, warranty management, and service revenue growth. We are looking for someone who is strategic yet willing to get their hands dirty – comfortable visiting customer sites, diagnosing complex issues alongside technicians, and building strong relationships with key accounts

What you'll do?

Manage daily service operations – oversee workshop, field service, and planned maintenance, and assign tasks to technicians to ensure efficient service delivery.
Monitor and improve service KPIs – track response time, first‑time fix rate, and customer satisfaction, and drive continuous improvement.
Ensure resources and tools are fully equipped – manage van stock, tooling, and service equipment so technicians are always ready for jobs.
Lead and develop the service team – coach field and workshop technicians, create training plans to close skill gaps, and promote a safety‑first culture.
Handle customer complaints and technical escalations – act as the escalation point for complex issues, conduct regular customer visits, and support the sales team with equipment handovers and customer training.
Manage the end‑to‑end warranty claims process – handle fault diagnosis, liability assessment, claim review, and old parts return, while tracking warranty costs and reporting quality issues.
Drive parts and service sales – proactively present repair and service quotes to customers, secure orders, and collaborate with the parts department to maintain adequate inventory.
Complete reporting and administration – maintain service logs and equipment fault records, report on performance and customer satisfaction to management, and manage the service department budget and cost control.

What we are looking for:

Tertiary qualification in Mechanical Engineering, Automotive, Business, or a related field (desirable).
Minimum 5+ years of aftersales/service management experience in the forklift/material handling equipment industry.
Proven experience leading, coaching, and developing a team of service technicians.
Solid knowledge of forklift mechanical structures, hydraulic systems, and electrical components (batteries, motors, controllers).
Hands-on experience in warranty management and end-to-end claims processing.
Strong diagnostic and problem-solving skills for complex technical issues, combined with intermediate to advanced computer literacy.
Ability to prepare service quotes, reports, and budgets with commercial acumen.
Hands-on and practical; strong leadership and communication skills; self-motivated, resilient under pressure, and willing to travel nationally.

What do we offer:

Permanent full‑time contract
Competitive remuneration package: Base Salary + Superannuation /Bonus
Fully maintained company vehicle + mobile phone + laptop + uniform
Opportunity to work with a growing, locally‑focused team that values innovation and customer centricity
Professional development and industry event participation

Pay: $110,000.00 – $170,000.00 per year

Benefits:

Company car
Salary packaging
Travel reimbursement

Work Location: In person

Quick Apply

Refine Your Search

workshop technician jobs in parramatta, nsw

Aftersales Manager -Material Handling Equipment-NSW

Chatswood Chase - Dispensary Technician/Pharmacy Student

Service Technician

Service Technician

Heavy Vehicle Technician/Truck Delivery Driver

Maintenance Electrical Technician

Orthotic Technician

Motor Mechanic

Parts Interpreter | Castle Hill

Service Technician

Parts Store Person - Sydney Airport

Service Advisor

Service Technician (Sydney)

Maintenance Technician/ Handyperson

Service Technician | Industry-Leading Equipment

Automotive Technician - Mercedes-Benz Sydney

Technician - Prestons

Project Engineer - Remote

BYD Apprentice Technician

Mechanical Assembler/ Technician

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