In-Demand Helpdesk support Jobs in Australia

IT Service Desk Analyst
Stratco —Gepps Cross SA
- Management
- Communication skills
- Time management
- Employee assistance program
14d
Advanced Care Support Helpdesk Worker
Victorian Government —Melbourne VIC
- $97,429 - $109,593 a year
- Full-time
- Recruiting
- Communication skills
2d
Attendant - Helpdesk
Compass Group Australia —Brisbane QLD
- Full-time
- Management
- Microsoft Office
- Administrative experience
Systems Administrator
Pavan Enterprises Pty Ltd —Wollert VIC
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
Support Analyst
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Azure
- Management
- SQL
1d
Information, Communications and Technology Officer
Safran —Sydney NSW
- Part-time
- Customer service
- Bachelor's degree
- Organisational skills
IT Service Desk Analyst
Affinity Education Group —Brisbane QLD
- Full-time
- Azure
- Microsoft Outlook
- Management
People Administrator
Slater and Gordon —Melbourne VIC
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Office experience
- Work from home
- Parental leave
Service Desk Officer
Children's Medical Research Institutue —Westmead NSW
- Full-time
- Communication skills
Junior IT Support Officer
Flower Power —Erskine Park NSW
- Full-time
- Azure
- Microsoft Office
- University
- Travel reimbursement
Quick Apply
10h
Senior Customer Service Hero
ClassBento —Chatswood NSW
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- Google Suite
- Customer service
- Cooking
Quick Apply
5d
IT Service Operations Analyst
The Gold Coast Convention and Exhibition Centre —Broadbeach QLD
- Full-time
- Customer service
- Free parking
- Parental leave
Quick Apply
12d
Hardware Technician
AI Talent —Nedlands WA
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Software troubleshooting
- Organisational skills
- Communication skills
- Work from home
Quick Apply
Support Technician
CardioScan —Camberwell VIC
- Full-time
- Hybrid work
- Administrative experience
- Employee assistance program
ICT Support Position
Townsville Christian College —Annandale QLD
- $79,423 - $85,000 a year
- Full-time
- Management
- Administrative experience
- Scripting
Quick Apply
5d
Casual Support Officer
Queensland Government —Brisbane QLD
- Customer service
- Microsoft Office
- Communication skills
Product support team
Digital Stack —Melbourne VIC
- Full-time
- Management
- Customer service
HR Assist Officer
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Customer service
- Administrative experience
8d
Support Analyst
Department of Education —Melbourne City Centre VIC
- Full-time
- Azure
- Management
- SQL
1d
Technical Support Officer
Colliers —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
6d

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helpdesk support jobs near australia

IT Service Desk Analyst

Stratco -
Gepps Cross SA

Apply Now

Job Details

14 days ago

Benefits

Employee assistance program

Qualifications

ITIL Certification
Management
LAN
Microsoft Exchange
DHCP
Release management
WAN
DNS
Problem management
Communication skills
Time management
Help desk

Full Job Description

Supportive team that values initiative and collaboration
A culture that recognises great work
Ongoing career opportunities

When technology works, nobody notices. When it doesn't, you're the person everyone wants on speed dial.

We're looking for an IT Service Desk Analyst who thrives on solving problems, delivering exceptional customer experiences, and keeping people productive when technology gets in the way. You'll be the trusted first point of contact for our users, turning frustrations into solutions and ensuring every interaction leaves a positive impression.

This isn't just about resetting passwords and logging tickets. It's about being the face of IT, building trust, and making a genuine impact across Stratco.

Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.

Your broader responsibilities will include:

Manage and resolve helpdesk requests in a timely and effective manner
Troubleshooting network, hardware, software, printer, mobile devices, etc. issues
Maintain asset records and relevant documentation
Provide high level support to various industry and custom applications
Understanding of change, problem and release management principles
Develop checklists for typical problems, recommend procedure & controls for prevention
Provide end user support to all Stratco sites nationally and internationally, some travel may be required
Collaborate with team members, other business areas and projects as required
Strict adherence to our critical safety rules & contributing to a safe working environment

The individual

We're on the lookout for a "can do", customer focused individual that can demonstrate:

Experience in an IT Service Desk, Helpdesk, Desktop Support, or similar technical support role.
Applicable qualifications in an IT related discipline
A passion to deliver outstanding customer service with the ability to build and support professional working relationships at all levels
Highly developed time management, problem-solving and communication skills
Experience configuring, administering Microsoft 365, Microsoft Server products including Active Directory and Exchange
Knowledge of WAN/LAN, IP Networking, DHCP/DNS and general network principals
Knowledge of Windows desktop, Windows server environments including current and previous generations
ITIL certification desirable

Life at Stratco includes
Holistic Wellness & Mental Health Support | 24/7 EAP to team members & family | Flexible Working Arrangements | Team Member Discounts | Professional Development & Career Growth | Competitive Remuneration | Positive Workplace Culture & Inclusion

Our EVP
At Stratco, manufacturing is our foundation, but our people are our future. We empower our team to grow and succeed, within an inclusive and collaborative environment, where every individual matters, and innovation thrives. We are committed to offering fulfilling and rewarding career paths, ongoing learning and development, and recognition for outstanding service. Join us and build the future you’ve always envisaged, while redefining outdoor living and improving the lifestyles of our customers.
We’re committed to fostering a workplace where everyone can thrive, understanding that careers evolve alongside life. Whether you’re advancing, reskilling, caregiving, or redefining you next chapter, at Stratco, we build roles that grow with you.

At Stratco, Safety is paramount, and we take every measure to ensure our team members ‘Return Home Safe’.

To see more information about Stratco & our careers please visit – stratco.com.au/careers

Apply Now

Refine Your Search

helpdesk support jobs in australia

IT Service Desk Analyst

Advanced Care Support Helpdesk Worker

Attendant - Helpdesk

Systems Administrator

Support Analyst

Information, Communications and Technology Officer

IT Service Desk Analyst

People Administrator

Service Desk Officer

Junior IT Support Officer

Senior Customer Service Hero

IT Service Operations Analyst

Hardware Technician

Support Technician

ICT Support Position

Casual Support Officer

Product support team

HR Assist Officer

Support Analyst

Technical Support Officer

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