In-Demand Associate director design management Jobs in Parramatta, Nsw

Associate Director - Solution Engineering
Tata Communications —Sydney NSW
- Full-time
- Engineering
- AI
- Leadership
1d
Salesforce Technical Architect
KPMG —Sydney NSW
- Full-time
- Salesforce
- Bachelor's degree
- Parental leave
Associate / Associate Director – Electrical Engineer (Building Services) - Hybrid
WSP Australia —Sydney NSW
- $160,000 - $190,000 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Employee stock purchase plan
Business Analyst | Senior Associate | Tax Technology
PWC Australia —Sydney NSW
- AI
- Business
- Annual leave
2d
Senior Structural Engineer - Building Structures
Arcadis —Sydney NSW
- AutoCAD
- Engineering
- Business
Senior Manager - Data & Analytics
Ashurst LLP —Sydney NSW
- SQL
- AI
- Analytics
- Health insurance
- On-the-job training
Data Centre - Electrical Engineering, Associate Director
AECOM —Sydney NSW
- Full-time
- Hybrid work
- Leadership
Senior Associate, Financial Services
Grant Thornton Australia —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Work from home
Protective Design Structural Engineer Principal Australia
Karagozian & Case —Sydney NSW
- AutoCAD
- Engineering
- Master's degree
Associate/Associate Director - Electrical (Critical Systems)
Cundall —Sydney NSW
- Full-time
- Schematics
- Engineering
- Electrical experience
Principal Fire Protection Engineer
AECOM —Sydney NSW
- Full-time
- Hybrid work
- AutoCAD
- Engineering
- Leadership
Principal Structural Engineer - Advanced Analysis Specialist
AECOM —Sydney NSW
- Full-time
- Hybrid work
- Bachelor's degree
- Scripting
- APIs
2d
Associate - Electrical, Building Services
WSP Australia —Sydney NSW
- Full-time
- Remote
- AutoCAD
- Business development
- Bachelor's degree
- Employee stock purchase plan
- Work from home
Senior Program Officer, Design and Delivery
Premier's Department —Sydney NSW
- $129,464 - $142,665 a year
- Full-time
- Leadership
- Employee assistance program
20h
Events Operations Coordinator
Hyatt Regency Sydney —Sydney NSW
- Weekend availability
- Administrative experience
- Organisational skills
- Communication skills
14h
Associate Director | Markets Risk & Regulatory
Deloitte —Sydney NSW
- Financial services
- Leadership
- Communication skills
- Parental leave
19h
Project Coordinator
Compass Group Australia —Sydney NSW
- $51,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Excel
- PMP
- Parental leave
13h
Sales Coordinator
Hyatt Regency Sydney —Sydney NSW
- Full-time
- Sales
- Communication skills
- Hotel experience
14h
Data Management Product Owner Manager
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Agile
- AI
- Communication skills
- Annual leave
- Work from home
15h
Clinical Trial Project Manager - Feasibility (Cell Therapy)
AstraZeneca —Macquarie Park NSW
- Full-time
- Bachelor's degree
- Recruiting
- AI
1d

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associate director design management jobs near parramatta, nsw

Associate Director - Solution Engineering

Tata Communications -
Sydney NSW

Apply Now

Job Details

Full-time
1 day ago

Qualifications

Six Sigma Certification
ITIL Certification
Incident management
BMC Remedy
Engineering
ITIL
ServiceNow
AI
Leadership
Lean Six Sigma Certification

Full Job Description

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Role Summary

We are seeking a senior Solution Architect with strong expertise across Managed Services, Service Delivery, and Field Operations to design and govern end-to-end telecom service lifecycle solutions.

This role requires ownership across network rollout, field delivery, service operations, and service assurance , ensuring seamless alignment between installation, integration, operations, and customer experience outcomes .

Key Responsibilities

1. End-to-End Lifecycle Solution Architecture

Architect solutions spanning full lifecycle:
- Design Build Deploy Operate Optimize
Cover domains including:
- NOC, Service Desk, Field Operations, Network Build & Integration
Ensure solution alignment across:
- Architecture design
- Field deployment feasibility
- Operational sustainability

2. Field Operations, Deployment & Installation Governance (NEW CRITICAL LAYER)

Define and govern field-level delivery models including:
- Site rollout, installation, commissioning, and integration
- Technical acceptance and handover frameworks
Architect processes for:
- RAN site rollout and acceptance
- Transmission and backhaul readiness
- Field maintenance and preventive operations
Establish:
- Site acceptance criteria, quality gates, and validation processes
- First-time-right delivery frameworks and defect reduction strategies
Drive integration between:
- Field engineering teams
- NOC / Service assurance teams
- OEM/vendor teams
Ensure alignment between:
- Build teams (deployment) and Run teams (operations)
Govern:
- Field service SLAs (installation timelines, acceptance KPIs, defect rates)
- Vendor performance and field delivery quality

3. Service Delivery Ownership & Governance

Own end-to-end service delivery model including:
- SLA/OLA frameworks
- KPI tracking and governance
- Executive reporting and dashboards
Define and manage:
- Major Incident Management (MIM)
- Outage governance and escalation frameworks
Ensure architecture decisions are:
- Operationally viable
- Field-delivery aligned
- Customer-experience driven

4. ITIL-Based Service Management

Design ITIL-aligned service lifecycle across:
- Incident, Problem, Change, Service Request, SLA governance
Drive:
- PIR reviews, service quality audits, continuous improvement
Ensure telecom-grade governance including:
- Critical incident handling
- Regulatory and customer reporting requirements

5. Service Assurance & Operational Excellence

Architect service assurance frameworks covering:
- Network outages and large-scale incidents
- Customer experience operations
- SLA compliance and service quality
Embed:
- RCA frameworks (5 Whys, Pareto, etc.)
- Repeat incident reduction programs
- Performance improvement governance

6. Automation, Analytics & AIOps

Design solutions integrating:
- Operational analytics dashboards
- Automated incident workflows
- KPI-driven monitoring systems
Enable:
- Proactive and predictive operations
- Early outage detection and prevention
Drive roadmap toward:
- AI-driven NOC
- Closed-loop automation
- Cognitive service operations

7. Customer Engagement & Service Accountability

Act as single accountable owner for service design and delivery alignment
Lead:
- Customer workshops
- Operational governance forums
- Service performance reviews
Translate customer needs into:
- Solution architecture
- Service delivery frameworks
- Transformation roadmaps

8. Transition, Build & Delivery Alignment

Define and govern:
- Transition strategy (KT, stabilization, ramp-up)
- Field-to-operations handover (critical differentiator)
Ensure:
- Seamless integration between rollout and operations
- Delivery readiness across multi-vendor ecosystems

9. Stakeholder, Vendor & Team Leadership

Manage multi-layer stakeholders:
- Customers, delivery teams, OEMs, regulators
Lead:
- Distributed field teams
- Offshore/onshore delivery models
- Cross-domain service teams

Required Skills & Expertise

Core Competencies

Managed Services + Service Delivery ownership
Strong experience in:
- Field operations (installation, commissioning, acceptance)
- Large-scale telecom rollout environments
Deep ITIL service management expertise
Proven experience in:
- Outage governance
- SLA-driven operations
- Customer experience leadership

Domain Expertise

Mobile Networks: RAN, Transmission, Access Networks
Network rollout & site integration
NOC / Service Assurance environments
Multi-vendor telecom ecosystems

Technical & Operational Exposure

ITSM tools (ServiceNow / Remedy)
Data analytics & dashboarding platforms
Automation frameworks
Field operations tools & workflows

Certifications (Preferred)

ITIL Certification
Lean Six Sigma
Telecom / Cloud certifications (preferred)

Apply Now

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associate director design management jobs in parramatta, nsw