In-Demand Level technical support Jobs in Perth, Wa

IT Support Officer (L2)
Tes Global —Osborne Park WA
- Full-time
- Customer service
- Administrative experience
- Communication skills
Quick Apply
6d
Planning Engineer (Early career)
Castle Controls —Perth WA
- $83,012.28 - $110,000.00 a year
- Full-time
- Microsoft Excel
- Management
- Engineering
Quick Apply
4d
ICT Business Analyst
CALROC Pty Ltd —Perth WA
- $115,000 - $120,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick Apply
Senior IT Support Administrator
Fugro —Perth WA
- Full-time
- Hybrid work
- Computer Science
- Data analysis skills
- Administrative experience
- Work from home
- Parental leave
12d
Service Desk Technician, Level 2 - Newtrend IT
Lyra Technology Group —Kewdale WA
- Full-time
- Customer service
- SharePoint
Quick Apply
Level 2 Engineer (ICT Support Officer)
Integrated ICT —Perth WA
- $75,000 - $85,000 a year
- Full-time
- Azure
Quick Apply
Production or Plant Engineer
AI Talent —Nedlands WA
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Management
- CAD
- Microsoft Office
- Work from home
Quick Apply
Graduate Environmental Consultant - Hazardous Materials/Built Environment - Perth, WA
Tetra Tech —Perth WA
- Employee stock purchase plan
- Annual leave
12d
IT Support Engineer - Remote Operations & Connectivity
Fugro —Perth WA
- Full-time
- Hybrid work
- Engineering
- Communication skills
- Work from home
12d
IT Support Engineer, Level 2 - OSIT
Lyra Technology Group —Osborne Park WA
- Full-time
- Hybrid work
- Communication skills
- Time management
Quick Apply
Labourer / Sample Preparer
ALS —Balcatta WA
- 8 hour shift
- Computer skills
- Communication skills
- Time management
ICT Support Officer
Carey Baptist College —Harrisdale WA
- Full-time
- Customer service
- No degree
- Communication skills
Quick Apply
8d
Business Systems Analyst
Swick Mining Services —South Guildford WA
- Full-time
- ERP systems
- Bachelor's degree
- SharePoint
Quick Apply
Help Desk Analyst
Corrs Chambers Westgarth —Perth WA
- Full-time
- Communication skills
- Parental leave
Expressions of Interest | Mining & Resources | Engineering, Project Delivery, Commercial & Project Controls
Jacobs —Perth WA
- Part-time
- Hybrid work
- Communication skills
- Parental leave
- Gym membership
Admininstration Officer
Motion Asia Pacific Services Pty Ltd —Welshpool WA
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
- Employee assistance program
Quick Apply
IT & Business Systems Analyst
Ashley & Martin —Perth WA
- $75,000 - $85,000 a year
- Full-time
- Software troubleshooting
- SharePoint
- APIs
2d
Northern Star Mining Services - 2027 Apprenticeship Intake
Northern Star Resources Limited —Subiaco WA
- Health insurance
- Annual leave
9d
QA/QC and Commissioning Technical Advisor
Water Corporation —Canning Vale WA
- $115,000 a year
- Remote
- Engineering
- Administrative experience
- Plumbing
- Annual leave
- Work from home
2d
Laboratory Technician
ALS —Canning Vale WA
- 8 hour shift
- Communication skills

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level technical support jobs near perth, wa

IT Support Officer (L2)

Tes Global -
Osborne Park WA

Quick Apply

Job Details

Full-time
6 days ago

Qualifications

Incident management
Customer service
IT service management
Administrative experience
VoIP
ITIL
Security
Communication skills
Intune
Help desk
VPN

Full Job Description

About the Role
Tes is seeking a proactive and customer-focused IT Support Officer (L2) to join our IT Operations team in Osborne Park. In this hands-on role, you will provide technical support to employees across the business, ensuring a seamless technology experience through effective incident resolution, user lifecycle management, and ongoing maintenance of core IT systems.
Working in a hybrid environment (3 days in the office, 2 days WFH), you will play a key role in supporting both remote and office-based staff, helping to keep our systems secure, accessible, and functioning efficiently.
Key Responsibilities
User Lifecycle Management (Joiners, Movers & Leavers)

Manage the end-to-end onboarding, internal transfer, and offboarding process for employees.
Provision and administer user accounts, groups, permissions, and licences across Microsoft 365 and Entra ID.
Coordinate the distribution and collection of laptops, peripherals, and other IT equipment.
Ensure users have the appropriate technology and access from day one.

Technical Support & Ticket Resolution

Provide Level 2 support across Windows and Mac environments.
Troubleshoot issues relating to Microsoft 365, VoIP systems, VPN connectivity, wired and wireless networks, and Sophos endpoint security.
Manage incidents and service requests through FreshDesk or similar ticketing platforms.
Maintain accurate documentation, knowledge base articles, and ticket records.
Collaborate with internal technical teams to deliver timely and effective solutions.

Office & Asset Management

Maintain a regular onsite presence three days per week to support hardware deployment, equipment maintenance, and user assistance.
Ensure IT asset registers, hardware records, and software inventories remain accurate and up to date.

About You
You are a technically capable IT professional with a strong customer service mindset and a passion for delivering high-quality support. You enjoy solving problems, building relationships with stakeholders, and working collaboratively within a service-oriented team.
Essential Skills & Experience

Experience managing user accounts, permissions, and onboarding/offboarding processes within Entra ID.
Strong knowledge of Microsoft 365 administration and end-user support.
Experience supporting Windows and Mac desktop environments.
Proven experience working within FreshDesk or a similar ITSM/ticketing platform.
Strong troubleshooting skills across wired networks, Wi-Fi, VPN technologies, and Sophos endpoint security.
Experience supporting VoIP hardware and software.
Excellent communication skills and a collaborative approach to problem-solving.

Desirable

Exposure to Microsoft Intune administration.
Understanding of ITIL principles and best practices.
Previous customer service experience in a fast-paced environment.

About Tes
Tes is a global EdTech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on.
Why Tes
Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools. By working closely with schools, we provide up-to-date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education.
Empowering Educators Worldwide
Whether simplifying administrative workflows, creating dynamic classrooms, or advancing professional development, Tes is the trusted partner for schools worldwide. Join the hundreds of schools already benefiting from the Tes ecosystem. Together, we empower educators to achieve more, ensuring every student thrives in a supportive, well-managed learning environment. With Tes, excellence in education is not just a goal – it's a sustainable and rewarding reality. For more information, visit www.tes.com

Quick Apply

Refine Your Search

level technical support jobs in perth, wa

IT Support Officer (L2)

Planning Engineer (Early career)

ICT Business Analyst

Senior IT Support Administrator

Service Desk Technician, Level 2 - Newtrend IT

Level 2 Engineer (ICT Support Officer)

Production or Plant Engineer

Graduate Environmental Consultant - Hazardous Materials/Built Environment - Perth, WA

IT Support Engineer - Remote Operations & Connectivity

IT Support Engineer, Level 2 - OSIT

Labourer / Sample Preparer

ICT Support Officer

Business Systems Analyst

Help Desk Analyst

Expressions of Interest | Mining & Resources | Engineering, Project Delivery, Commercial & Project Controls

Admininstration Officer

IT & Business Systems Analyst

Northern Star Mining Services - 2027 Apprenticeship Intake

QA/QC and Commissioning Technical Advisor

Laboratory Technician

I want to receive the latest job alert for level technical support in perth, wa

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