In-Demand Program analyst Jobs in Australia

Business & AI Enablement Analyst
MetLife —Sydney NSW
- Temporary
- Organisational skills
- Agile
- AI
- Parental leave
- Employee assistance program
Service Desk Analyst
TasmanShield IT Systems Pty Ltd —Melbourne VIC
- From $5,000 a month
- Full-time
- Customer service
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Cybercrime Analyst - Day Shift
Netcraft —Melbourne VIC
- Weekend availability
- Hybrid work
- Communication skills
- Health insurance
- Annual leave
Quick Apply
Data Quality Analyst
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
- Work from home
6d
Service Desk Analyst
AC3 —Melbourne VIC
- $70,000 a year
- Full-time
- Azure
- Microsoft Office
Quick Apply
Service Desk Analyst - Level 2
Wallbridge Gilbert Aztec —Melbourne VIC
- Full-time
- Remote
- Azure
- Management
- Customer service
- Work from home
- Parental leave
PMO Analyst
CSR —North Ryde NSW
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
- Parental leave
- Employee assistance program
Quick Apply
Project Analyst
Metcash —Oakleigh South VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Communication skills
- Annual leave
- Parental leave
8d
Business Analyst - Workforce Service Centre
SA Health —Adelaide SA
- $116,089 - $125,490 a year
- Full-time
- Administrative experience
- Analysis skills
- No degree
- Annual leave
- Employee assistance program
12d
Senior Test Analyst (Two Days Per Week)
National Health and Medical Research Council —Melbourne VIC
- $89,489 - $96,829 a year
- Part-time
- Azure
- DevOps
- Research
- Parental leave
12d
Service Desk Analyst (VIC)
St Vincent's Health Australia —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Communication skills
- Employee assistance program
Test Analyst
Tata Consultancy Services —Melbourne VIC
- Management
- Salesforce
- Analysis skills
ICT Business Analyst
Simplus Australia —North Sydney NSW
- $80,513.00 - $185,328.66 a year
- Full-time
- Hybrid work
- Computer Science
- Salesforce
- Presentation skills
- Work from home
- Employee discount
Quick Apply
Expressions of Interest - Government & Defence - Australia Wide
Toll Group —Laverton North VIC
- Full-time
- Management
- Business
Business Systems Analyst / Solutions Consultant
Balance Internet —Melbourne VIC
- Full-time
- ERP systems
- Data analysis skills
- Business development
- Work from home
Change Analyst - Oracle
Egis Group —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Parental leave
Quick Apply
Business Analyst - BI and Analytics
Independence Australia —Melbourne VIC
- Full-time
- Recruiting
- Communication skills
- Analytics
- Employee assistance program
8d
Business Analyst – People and Culture Process Design
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Agile
- Communication skills
- Annual leave
- Work from home
Compliance Analyst
APM Group —West Perth WA
- Full-time
- Hybrid work
- AI
- Communication skills
- Parental leave
Quick Apply
Insights & Automation Analyst
Wesfarmers Health —Docklands VIC
- Contract
- Microsoft Excel
- SQL
- AI
- Employee assistance program

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program analyst jobs near australia

Business & AI Enablement Analyst

MetLife -
Sydney NSW

Apply Now

Job Details

Temporary

Benefits

Parental leave
Employee assistance program
Paid volunteer leave
Life insurance

Qualifications

Business analysis
Organisational skills
Agile
AI
Communication skills
Business process improvement

Full Job Description

General Information

Location

Sydney, New South Wales

Working Schedule

Temporary

Work Arrangement

Hybrid

Relocation Assistance Available

Posted Date

22-Jul-2026

Job ID

19201

Description and Requirements

The Opportunity

The Business & AI Enablement Analyst plays a key role in helping MetLife Australia improve business performance through process optimisation, data-driven decision-making, and the practical application of AI and automation technologies. Guided by our purpose — always with you, building a more confident future — and our New Frontier strategy, this role supports the organisation in delivering better customer, claims and operational outcomes through innovation and continuous improvement.

Working across business and technology teams, you will identify opportunities to simplify processes, enhance productivity and embed AI-enabled capabilities into day-to-day operations. This is a hands-on role that combines business analysis, process improvement and AI enablement to help drive meaningful and measurable business outcomes.

Key Responsibilities

Analyse and improve business processes, identifying opportunities to simplify, standardise and automate customer, claims and operational workflows.
Support AI and automation adoption, identifying practical use cases and helping teams implement AI-enabled solutions to improve productivity, decision-making and customer outcomes.
Translate insights into action, synthesising qualitative and quantitative information into clear recommendations that support business priorities and strategic decision-making.
Drive continuous improvement and experimentation, supporting pilot initiatives, measuring outcomes and scaling successful approaches across the business.

Required Qualifications
Experience in business analysis, process improvement, operational excellence or a related discipline.
Strong problem-solving capabilities, with the ability to break down complex business challenges and identify practical solutions.
Demonstrated ability to analyse business processes and identify opportunities for simplification, optimisation or automation.
Strong communication and stakeholder engagement skills, with the ability to translate technical concepts into clear business language.
Ability to synthesise information from multiple sources into actionable recommendations and business outcomes.
Strong organisational skills, attention to detail and ability to manage multiple priorities in a fast-paced environment.
Interest in and understanding of AI, automation and digital technologies, with a desire to apply emerging capabilities to improve business outcomes.

Preferred Qualifications
Experience supporting continuous improvement, operational transformation or digital initiatives.
Exposure to AI, automation, workflow management or analytics tools.
Experience working across customer, claims, operations, digital or member engagement functions.
Familiarity with Agile, Lean, Design Thinking or other problem-solving methodologies.
Relevant tertiary qualifications in Business, Technology, Data Analytics, Operations or a related field.

This role would be particularly attractive to someone looking to build a career at the intersection of business improvement, AI adoption and operational transformation, while helping shape how MetLife leverages emerging technologies to deliver better outcomes for customers and employees.

Benefits We Offer

When you join MetLife Australia, you are joining a company that demonstrates holistic care and wellbeing for employees with benefits and programs that address physical, mental, social and financial health. We offer life insurance benefits, generous paid parental leave, market leading menopause and fertility leave, car leasing and more. As well as Employee Assistance Program (EAP), access to 360Health medical support, volunteer leave and study assistance.

About MetLife

Recognised on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Diversity Council of Australia Inclusive Employer Award, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Apply Now

Refine Your Search

program analyst jobs in australia

Business & AI Enablement Analyst

Service Desk Analyst

Cybercrime Analyst - Day Shift

Data Quality Analyst

Service Desk Analyst

Service Desk Analyst - Level 2

PMO Analyst

Project Analyst

Business Analyst - Workforce Service Centre

Senior Test Analyst (Two Days Per Week)

Service Desk Analyst (VIC)

Test Analyst

ICT Business Analyst

Expressions of Interest - Government & Defence - Australia Wide

Business Systems Analyst / Solutions Consultant

Change Analyst - Oracle

Business Analyst - BI and Analytics

Business Analyst – People and Culture Process Design

Compliance Analyst

Insights & Automation Analyst

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