In-Demand Implementation consultant Jobs in Brisbane, Qld

Service Delivery Consultant, Level 2 - Veracity
Lyra Technology Group —Brisbane QLD
- Full-time
- Hybrid work
- Office
- SharePoint
Quick Apply
Associate Consultant - Sustainable Buildings
Jacobs —Brisbane QLD
- Hybrid work
- Parental leave
IFS Projects Consultant
InfoConsulting Group —Brisbane QLD
- Full-time
- Remote
- Bachelor's degree
- Budgeting
Quick Apply
Senior Consultant, Asset Intelligence
Aurecon Group —Brisbane QLD
- Full-time
- Finance
- SQL
- Analysis skills
10d
SAP Basis Principal Consultant
Infosys —Brisbane QLD
- $150,742 - $171,215 a year
- Management
- DevOps
- Master's degree
- Health insurance
- Parental leave
Tanda Graduate Entry Roles (Sept- Oct 2026 Start)
Tanda —Fortitude Valley QLD
- From $60,000 a year
- Full-time
- Sales
- Bachelor's degree
- In-person
Quick Apply
Senior Services Consultant
MYOB —Brisbane QLD
- Hybrid work
- AI
- Communication skills
- Parental leave
Senior Consultant - Risk Advisory
Ashurst LLP —Brisbane QLD
- Writing skills
- Communication skills
- Health insurance
- On-the-job training
SAP S/4HANA SD & Customer Service Lead
Infosys —Brisbane QLD
- $129,791 - $141,157 a year
- CRM software
- Management
- Sales
- Health insurance
- Parental leave
7d
Functional Consultant - ERP
Hewitt —Brisbane QLD
- Full-time
- Azure
- DevOps
- ERP systems
- Employee assistance program
Quick Apply
5d
Rolling Stock Team Lead
AtkinsRéalis —Brisbane QLD
- Full-time
- Hybrid work
- Management
9d
Professional Services Consultant, Brisbane
Check Point Software Technologies —Brisbane QLD
- Full-time
- Sales
- AI
Quick Apply
Risk and Assurance Specialist
Uniting Church in Australia Queensland Synod —Auchenflower QLD
- Full-time
- Management
- Customer service
- No degree
Quick Apply
Senior Consultant - Planning
URBIS —Brisbane QLD
- Full-time
- Management
- Communication skills
- Parental leave
Quick Apply
2d
SAP SuccessFactors Employee Central & Onboarding Specialist
Deloitte —Brisbane QLD
- Communication skills
- Parental leave
Power Platforms Consultant
Seers digital —Brisbane QLD
- $140,000 - $165,000 a year
- Full-time
- Hybrid work
- Azure
- ERP systems
- SQL
Quick Apply
Design & Technical Services Manager
Monadelphous —Brisbane QLD
- Engineering
- Leadership
- Communication skills
Business Development Manager, Government
Sparke Helmore Lawyers —Brisbane QLD
- Full-time
- Marketing
- Business development
- Communication skills
8d
Prisma Consultant
Tata Consultancy Services —Brisbane QLD
ServiceNow ITOM Consultant
Accenture —Brisbane QLD
- Full-time
- Serving
- Azure
- AWS
- Parental leave

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Service Delivery Consultant, Level 2 - Veracity

Lyra Technology Group
Brisbane QLD

Quick Apply

Job Details

Permanent | Full-time

Benefits

On-site parking

Qualifications

ITIL Certification
Microsoft Exchange
DHCP
Driver Licence
IT support
DNS
SharePoint
Security
Network engineering
Intune

Full Job Description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of

Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

About The Position

One of our operating companies, Veracity, is looking for an experienced Service Delivery Consultant, Level 2 to join their Service Desk team in Brisbane (Woolloongabba).

As a key escalation point within the Service Desk, you will take ownership of resolving technical issues across diverse client environments while delivering exceptional customer service. This is an excellent opportunity for an experienced IT support professional who enjoys solving complex problems, mentoring others, and contributing to continuous service improvement.

Responsibilities:

Resolve Level 1 and Level 2 incidents and service requests across desktop, Microsoft 365, and network infrastructure.
Act as the escalation point for Level 1 consultants, providing guidance and technical support.
Troubleshoot and resolve moderate-complexity issues across networking, cloud platforms, and on-premises environments.
Take ownership of tickets from escalation through to resolution, ensuring timely outcomes and clear client communication.
Identify recurring issues, risks, and opportunities for service improvement.
Build strong client relationships through professional, proactive communication.
Create and maintain accurate technical documentation, knowledge articles, and client records.
Support project delivery through implementation tasks and technical assistance.
Contribute to continuous improvement initiatives, documentation updates, and knowledge sharing. Collaborate with the wider Service Delivery team to deliver consistent, high-quality client experiences.

Skills Required:

5+ years' experience in an IT support or Service Desk environment.
Strong troubleshooting experience across desktop, infrastructure, networking and cloud technologies.
Experience with Fortinet
Experience managing escalated technical issues from investigation through to resolution.
Solid knowledge of Microsoft 365, including Exchange, Teams, SharePoint, Entra ID, and Intune.
Experience supporting Windows environments, Active Directory, file systems, and remote access technologies.
Understanding of networking concepts including DNS, DHCP, firewalls, switches, and Wi-Fi troubleshooting.
Experience deploying and supporting network infrastructure, including firewalls, switches, and wireless networks.
Network engineering experience with the ability to configure and troubleshoot networking environments

Desirable:

Prior experience working within a Managed Services Provider
Experience with Meraki, and Ubiquiti technologies is highly regarded.
Experience with security products and security-focused technologies would be advantageous.
Experience with Kaseya platforms and Autotask is advantageous.
Collaborative approach with experience mentoring junior team members.
Relevant Microsoft, ITIL, or similar certifications (or working towards) are desirable.
Current driver's licence is advantageous.

Benefits:

Ongoing investment in learning and professional development
A clear progression pathway
Modern office environment with on‑site undercover parking

Company Overview

Please visit https://lyratechgroup.com/careers/ for more information

Quick Apply

Refine Your Search

implementation consultant jobs in brisbane, qld

Service Delivery Consultant, Level 2 - Veracity

Associate Consultant - Sustainable Buildings

IFS Projects Consultant

Senior Consultant, Asset Intelligence

SAP Basis Principal Consultant

Tanda Graduate Entry Roles (Sept- Oct 2026 Start)

Senior Services Consultant

Senior Consultant - Risk Advisory

SAP S/4HANA SD & Customer Service Lead

Functional Consultant - ERP

Rolling Stock Team Lead

Professional Services Consultant, Brisbane

Risk and Assurance Specialist

Senior Consultant - Planning

SAP SuccessFactors Employee Central & Onboarding Specialist

Power Platforms Consultant

Design & Technical Services Manager

Business Development Manager, Government

Prisma Consultant

ServiceNow ITOM Consultant

I want to receive the latest job alert for implementation consultant in brisbane, qld

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