In-Demand Office manager Jobs in Richmond, Vic

Front Office Duty Manager
Stamford Hotels & Resorts —Melbourne VIC
- Weekend availability
- Leadership
- Hotel experience
- Office experience
Administration Officer
Victoria Police —Melbourne City Centre VIC
- Full-time
- Customer service
- Administrative experience
- Communication skills
Administration Officer
Victorian Government —Melbourne VIC
- $62,104 - $79,753 a year
- Full-time
- Customer service
- Administrative experience
- Communication skills
Administration Officer
Aeralife —Epping VIC
- Full-time
- Customer service
- Microsoft Office
- Databases
- Employee assistance program
- Employee discount
Office Manager
CPB Contractors —Melbourne VIC
- Full-time
- Office
- Microsoft Office
- Administrative experience
Office Manager
Markel Australia PTY Ltd. —Melbourne VIC
- Full-time
- Office experience
Quick Apply
Front Office Manager
Travel + Leisure Co. —Melbourne VIC
- Weekend availability
- Hospitality
- Management
- Sales
- Health insurance
Quick Apply
Administration Officer
Maurice Blackburn —Melbourne VIC
- Contract
- Hybrid work
- Administrative experience
- Organisational skills
- In-person
- Parental leave
- Life insurance
9d
Duty Manager - Front Office (FT)
Grand Hyatt Melbourne —Melbourne VIC
- Full-time
- First Aid Certification
- Business
- Leadership
3d
Administration Officer
Peter Warren Automotive Holdings —Burwood VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Parental leave
- Employee assistance program
Front Office Manager - The Victoria Hotel
EVT Group —Melbourne VIC
- Full-time
- Hotel experience
- Resort
- Parental leave
Front Office Duty Manager - Full Time
AccorHotel —Melbourne VIC
- Weekend availability
- Hospitality
- Microsoft Office
- Leadership
Quick Apply
Administration Officer
Knox Private Hospital —Melbourne VIC
- $30 - $35 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Administration Officer
Ausco Modular —Melbourne VIC
- Full-time
- CRM software
- Salesforce
- Microsoft Office
- Wellness program
- Health insurance
4d
Front Office Manager
AccorHotel —Melbourne VIC
- Weekend availability
- Hospitality
- Hotel experience
- Time management
Quick Apply
6d
Supervisor-Front Office
Marriott International, Inc —Melbourne VIC
- Full-time
- Senior Secondary Certificate of Education
- Education
- No degree
12d
Assistant Front Office Manager | Full Time | InterContinental Melbourne The Rialto
InterContinental —Melbourne VIC
- Weekend availability
- Hospitality
- Management
- Microsoft Office
- Parental leave
2d
Front Office Supervisor | Full Time | InterContinental Melbourne The Rialto
InterContinental —Melbourne VIC
- Weekend availability
- Supervising experience
- Guest services
- Leadership
- Parental leave
4d
Administration Officer
James An College Bayswater —Bayswater VIC
- From $25 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Computer skills
Quick Apply
Family Office Tax Specialist | Manager | Family Office Tax
PWC Australia —Southbank VIC
- Communication skills
- Office experience
- Annual leave
- Parental leave

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Front Office Duty Manager

Stamford Hotels & Resorts -
Melbourne VIC

Apply Now

Job Details

Full-time

Qualifications

RSA
Leadership
Hotel experience
Office experience

Full Job Description

Job No: STAM2025301406
Location: Melbourne
Employment Status: Full Time No. of Vacancies: 1 Closing Date: 30 Aug 2026 AEST

Join one of Stamford Plaza Melbourne’s most dynamic departments in a pivotal leadership role!

We're seeking a confident, service-driven Front Office Duty Manager to oversee daily front office operations and ensure our guests receive a seamless and exceptional experience from check-in to check-out.

About Stamford Hotels and Resorts

Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia. The hotel portfolio consists of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio of premium commercial office properties internationally, and is involved in the development of high end luxury residential units in Australia.

At Stamford Hotels and Resorts, we understand that our people are our greatest asset. We strive to retain, develop and reward passionate and success-orientated professionals at all levels. In our pursuit for excellence, we encourage entrepreneurial thinking, challenge the status quo and inculcate a sense of ownership while fostering an environment of transparency, collaboration, respect and integrity among our employees, business partners and the larger community.

About the role

As Front Office Duty Manager, you'll be the go to person during your shift, responsible for leading the front office team, handling guest feedback, and ensuring hotel standards are consistently met and exceeded.

You'll be the face of the hotel during your shift, setting the tone for professionalism, service excellence, and guest satisfaction.

Reporting directly to the Front Office Manager, you'll play a key role in coaching and developing team members, managing service recovery situations, and supporting the smooth coordination between departments.

You’ll be responsible for monitoring arrivals and departures, managing room inventory, and ensuring that each guest experience is delivered with warmth, efficiency, and attention to detail.

Core Responsibilities

In this hands-on leadership role, you will be responsible for overseeing the day-to-day operations of the front office while ensuring a seamless guest experience. Acting as the senior leader on shift, you will support and guide the team, resolve guest issues with professionalism, and uphold the hotel’s service standards. Your ability to lead by example, think on your feet, and maintain operational flow will be key to your success in this position.

Overseeing daily front office operations during assigned shifts
Leading and supporting front desk, concierge, and guest services teams
Managing guest check-ins and check-outs to ensure a smooth and welcoming experience
Handling guest complaints, feedback, and service recovery with professionalism and urgency
Acting as the senior point of contact for all departments during your shift
Ensuring compliance with hotel policies, procedures, and brand standards
Conducting shift briefings and ensuring effective handovers between shifts
Assisting with staff training, coaching, and performance feedback
Monitoring room availability, reservations, and allocation in coordination with Reservations and Housekeeping
Managing incident reports, guest issues, and following up on resolutions
Ensuring accurate financial transactions and completing shift audits
Upholding a high level of safety, security, and emergency readiness throughout the hotel
Supporting the Front Office Manager and stepping into their role as needed

About You:
You are a confident and motivated hospitality professional with a passion for delivering exceptional guest service. With previous experience in front office operations and team supervision, you bring strong leadership skills, a calm and solutions-focused mindset, and the ability to think quickly under pressure.

You thrive in a dynamic, fast-paced environment and enjoy being the go-to person who can lead a team, resolve issues, and ensure every guest feels welcome and valued. Your communication is clear and professional, and you’re comfortable making decisions independently while also working collaboratively with others.

You’re organised, proactive, and committed to upholding high standards—whether that’s handling guest feedback, managing a busy check-in period, or supporting the development of your team.

You’ll also bring:
Previous experience in a front office leadership or duty manager role (hotel experience preferred)
Strong guest service mindset with the ability to stay calm under pressure
Excellent communication, problem-solving, and decision-making skills
Comfortable working across a rotating roster, including weekends and public holidays
Familiarity with hotel systems (e.g., Opera, RMS, or similar)
First Aid and RSA certifications (or willingness to obtain)
Flexibility to work across a 7-day roster including weekends, evenings, and public holidays
Full and unrestricted Australian working rights

Benefits & Perks

Discounted meals and non-alcoholic beverages
Supplied meals during allocated rostered shifts
Complimentary dry cleaning allowance
Career growth opportunities

How to Apply

If you have the experience, we'll give you the opportunity.

Please submit a cover letter and resume. We thank you in advance for taking the time to apply for our exclusive role, please note that only shortlisted candidates will be contacted for an interview.

No recruitment agencies please.

Stamford Hotels and Resorts is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, covered under applicable law.

#SPM

Apply Now

Refine Your Search

office manager jobs in richmond, vic

Front Office Duty Manager

Administration Officer

Administration Officer

Administration Officer

Office Manager

Office Manager

Front Office Manager

Administration Officer

Duty Manager - Front Office (FT)

Administration Officer

Front Office Manager - The Victoria Hotel

Front Office Duty Manager - Full Time

Administration Officer

Administration Officer

Front Office Manager

Supervisor-Front Office

Assistant Front Office Manager | Full Time | InterContinental Melbourne The Rialto

Front Office Supervisor | Full Time | InterContinental Melbourne The Rialto

Administration Officer

Family Office Tax Specialist | Manager | Family Office Tax

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