In-Demand Document process server Jobs in Melbourne Vic

L1 Helpdesk Technician (VIC)
Comwire IT —Prahran VIC
- Full-time
- Microsoft Access
- Azure
- Management
Quick Apply
11d
ICT System and Field Technician
Integral Connection t/as Network Overdrive —Melbourne VIC
- $26,000 - $35,000 a month
- Part-time
- SQL
- SharePoint
Quick Apply
SOC Analyst L2
AC3 —Melbourne VIC
- $800 - $850 a day
- Overtime
- Analysis skills
- Communication skills
Quick Apply
Data Center Technician (12-Month FTC)
Viasat, Inc. —Southbank VIC
3d
ICT Manager - Victorian School of Languages
Victorian Government —Melbourne Northern Suburbs VIC
- Full-time
- Spanish
- SharePoint
- AI
- Annual leave
3d
Consultant, Digital Experience Solutions (12 month contract) - Credera
Altcom —Melbourne VIC
- Contract
- Azure
- Software development
- APIs
9d
IT L3 Support
Fujitsu —Melbourne VIC
- Contract
- Azure
- Management
Logistics Technician
Microsoft —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Senior Secondary Certificate of Education
Regional Transition Program Manager (Operational Readiness) - Melbourne
Microsoft —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Senior Secondary Certificate of Education
Deskside Services Regional Manager
Epiq Systems, Inc. —Melbourne VIC
- Full-time
- Azure
- Computer Science
- Office
AI Engineer - Applied
Johns Lyng Group —Melbourne VIC
- Urgently hiring
- Azure
- Master's degree
- APIs
12d
Technical Program Manager , Infrastructure Operations
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Bachelor's degree
- Construction experience
Data Center Technician (12-Month FTC)
Viasat —Southbank VIC
4d
Web Developer cum Web Designer
Visda Technologies —Point Cook VIC
- Microsoft Access
- Sales
- SQL
MYOB Acumatica Implementation Consultant
Pine Services Group —Melbourne VIC
- Full-time
- Hybrid work
- ERP systems
- SQL
- AI
Quick Apply
Senior Service Desk Engineer
Starboard IT —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- AWS
- Communication skills
Quick Apply
Energy Strategy Manager, AWS Infrastructure Energy Team
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Bachelor's degree
- Budgeting
6h
Network & IT Systems Engineer
Andromeda Robotics —Southbank VIC
- Full-time
- APIs
- AI
- Health insurance
Quick Apply
11d
Lead Solution Architect - Home Health
Australian Unity —Melbourne VIC
- Azure
- Computer Science
- Salesforce
- Health insurance
- Parental leave
2d
Infrastructure Engineer – Telecommunications and IT
Socia Pty Ltd —Melbourne VIC
- $100,000 - $150,000 a year
- Contract
- Hybrid work
- Computer science
- Management
- DevOps
Quick Apply

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document process server jobs near melbourne vic

L1 Helpdesk Technician (VIC)

Comwire IT
Prahran VIC

Quick Apply

Job Details

Permanent | Full-time
11 days ago

Qualifications

Microsoft Access
Azure
Management
IIS
Customer service
Certificate III
Microsoft Exchange
Technical support
Microsoft Office
VoIP
Bachelor's degree
Driver Licence
DNS
Information Technology

Full Job Description

Purpose of Position

To provide technical assistance and support via phone, email or chat, to end-users who are experiencing computer hardware, software, or network-related issues. Their primary goal is to resolve technical problems and ensure that computer systems and networks are functioning properly to minimise downtime and optimise productivity.

Provide a memorable customer experience with every customer contact by ensuring every service request is handled professionally;
Provide telephone and ticketing support to internal and external customers;
Investigating, diagnosing and assessing basic technical problems reported by customers;
Document all customer interactions in our Professional Services Automation (PSA) system;
Collaborate with the Technical & Engineering team to diagnose problems and identify corrective actions for customers;
Review and update knowledge base and technical support documentation to reflect current technical information on process or product;
Support clients within all SLA metrics and maintain communication throughout the entire process of incident management;
Work with third party vendors and software providers to maintain and resolve product issues for our clients’ systems.
Follow agreed process and procedures by logging issues, requests and questions.
Maintain and administer systems, which include computers running Windows OS or mac-OS, Microsoft Office, basic printing, internet, email and Windows server support.

Other Duties

To assist with workshop related tasks & duties, specifically coordinating deliveries, new workstation/laptop deployments.
To assist with the procurement and set up of hardware deliveries for projects.
To provide ad-hoc or scheduled on-site IT support for clients where issues cannot be resolved remotely, or where on-site support is required for On-boarding of a new client.

Skills and Competencies

Customer service focused: Committed to providing exceptional customer service across all methods– written, phone and face to face.
Communication: The ability to communicate clearly and concisely, varying communication style depending upon the audience, internally and externally.
Attention to detail: Excellent attention to detail and written skills when communicating with others, including documentation both internally and externally.
Problem Solving: The ability to diagnose and troubleshoot issues confidently and efficiently.
Time management and Prioritisation: Able to prioritise tasks, manage time effectively, and work efficiently to meet service level agreements (SLAs) or response time targets.
Organisation: Is able to manage, plan and prioritise tasks in a logical and orderly manner.
Inclusive: Willingness to assist and support others as required within a team environment.
Transparency: Communicate freely and effectively and is open to feedback on performance.
Approachability: Receptive to others views and happy to assist other employees when needed.
Passionate: Encourages others and always bring their best self to work.
Accountable: Owning situations and outcomes.

Technical Skills and Experience

Minimum 1 Year previous MSP or Service Desk related experience (highly desirable, not essential)
Certificate 3 in Information Technology, Bachelor of Information Technology or similar (essential)
A current driver's license (essential)
Certification in Microsoft 365 Fundamentals, Access 4 VoIP, Azure, Windows / Apple operation systems, Level 1 Microsoft Server Service Management Experience (Active Directory, Exchange, DNS, IIS, etc.) (highly desirable, not essential)
2 Years experience in a customer facing role

Company Overview

Please visit https://comwireit.com.au/ for more information

Quick Apply

Refine Your Search

document process server jobs in melbourne vic

L1 Helpdesk Technician (VIC)

ICT System and Field Technician

SOC Analyst L2

Data Center Technician (12-Month FTC)

ICT Manager - Victorian School of Languages

Consultant, Digital Experience Solutions (12 month contract) - Credera

IT L3 Support

Logistics Technician

Regional Transition Program Manager (Operational Readiness) - Melbourne

Deskside Services Regional Manager

AI Engineer - Applied

Technical Program Manager , Infrastructure Operations

Data Center Technician (12-Month FTC)

Web Developer cum Web Designer

MYOB Acumatica Implementation Consultant

Senior Service Desk Engineer

Energy Strategy Manager, AWS Infrastructure Energy Team

Network & IT Systems Engineer

Lead Solution Architect - Home Health

Infrastructure Engineer – Telecommunications and IT

I want to receive the latest job alert for document process server in melbourne vic

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