In-Demand Digital content Jobs in Brisbane Qld

Online Customer Service Team Member — Help customers feel cared for at every step of their order
SuperPharmacyPlus —Stafford QLD
- $25 - $30 an hour
- Full-time
- Customer service
- Analysis skills
- Data entry
Quick Apply
Digital Content Creator
Chivalry UTE —Brendale QLD
- $80,000 - $90,000 a year
- Full-time
- Marketing
- Bachelor's degree
- In-person
Quick Apply
2d
Customer Service & Marketing Coordinator (Coffee, Syrups & Good Vibes)
MT Distributors Pty Ltd —Murarrie QLD
- $45 - $50 an hour
- Part-time
- Customer service
- In-person
- Communication skills
- Employee discount
Quick Apply
13d
Digital Marketing & Online Presence Officer (Graduate / Undergraduate)
Picture Perfect Audio Visual —St Lucia QLD
- From $52,250 a year
- Part-time
- Hybrid work
- Management
- University
- Communication skills
- Work from home
Quick Apply
4d
Marketing Specialist
QFS Pty Ltd —Kingston QLD
- $79,500 a year
- Full-time
- In-person
- Communication skills
- Marketing
Quick Apply
Junior Marketing Assistant
Zeus' Juices —Brisbane QLD
- $25.50 - $40.00 an hour
- Contract
- Hybrid work
- Research
- Business development
- Organisational skills
- Employee discount
- Free food
Quick Apply
4d
Strategic Communications and Membership Manager
LGMA —Brisbane QLD
- Part-time
- In-person
- Marketing
Quick Apply
12d
Marketing Support Assistant
RG Infotechs Support —Brisbane QLD
- Up to $29.50 an hour
- Full-time
- Marketing
- Microsoft Office
- Administrative experience
- Dental insurance
- Vision insurance
Quick Apply
1d
Communication and Design Officer
Queensland Government —Brisbane QLD
- Temporary
- Microsoft Office
- Communication skills
6d
Digital Community Coordinator
Auto & General Holdings —Toowong QLD
- Microsoft Excel
- Master's degree
- Organisational skills
- Work from home
- Parental leave
Quick Apply
4d
Digital Marketing Specialist
AVEO —Newstead QLD
- $85,000 - $90,000 a year
- Full-time
- CRM software
- Marketing
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
5h
Social Content Coordinator
Racing Queensland —Deagon QLD
- Weekend availability
- Marketing
- Parental leave
Graphic Designer
Ozcare —Kangaroo Point QLD
- Communication skills
- Marketing
3d
Social Media & Digital Content Creator
Greenbank Services Club —Hillcrest QLD
- Weekend availability
- Writing skills
- Communication skills
3d
Graphic Designer - BCF - Hybrid
BCF —Brisbane QLD
- Full-time
- Hybrid work
- Marketing
- Fuel discount
14d
Producer
Seven West Media —Brisbane QLD
- Weekend availability
- Scripting
- Time management
- Parental leave
Marketing Coordinator (Parental Leave Contract)
Burnie Brae —Chermside QLD
- $80,000 a year
- Contract
- Hybrid work
- Marketing
- Research
- Organisational skills
- Health insurance
- Employee assistance program
2d
Educator
Integria —Brisbane QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Communication skills
- Employee discount
13d
Social Media Videographer for Fitness and Wellness Brand
COM Marketing —Brisbane QLD
- $50 an hour
- Full-time
- In-person
Quick Apply
Marketing Copywriter / Content Creator
Azapak —Lytton QLD
- $80,000 - $95,000 a year
- Full-time
- Profit sharing
Quick Apply

I want to receive the latest job alert for digital content in brisbane qld

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

digital content jobs near brisbane qld

Educator jobs in Brisbane QLD

Graphic Designer jobs in Brisbane QLD

Social Media Specialist jobs in Brisbane QLD

Communications Officer jobs in Brisbane QLD

Fleet Manager jobs in Melbourne Vic

Aged Care Manager jobs in Greater Adelaide Sa

Membership Manager jobs in Gold Coast Qld

Membership Manager jobs in Marion Sa

Membership Manager jobs in Sydney Nsw

Membership Manager jobs in Melbourne Vic

Food Beverage Manager jobs in Melbourne Vic

Hospital Food Service Assistant jobs in New South Wales

Customer Service Coordinator jobs in Yatala Qld

Customer Service Coordinator jobs in Dee Why Nsw

No Customer Interaction jobs in Melbourne Vic

Customer Service Coordinator jobs in Edinburgh Sa

Customer Service Coordinator jobs in Greater Adelaide Sa

Remote Customer Service jobs in Melbourne Vic

Nurse Educator Aged Care jobs in Sydney Nsw

Governess, Nanny, Educator jobs in Melbourne Vic

Online Customer Service Team Member — Help customers feel cared for at every step of their order

SuperPharmacyPlus
Stafford QLD

Quick Apply

Job Details

Permanent | Full-time
$25 - $30 an hour

Qualifications

Multilingual
Customer service
E-commerce
Analysis skills
Data entry

Full Job Description

If you’re at your best when you’re solving problems, reassuring people, and turning a frustrating situation into a positive experience, this could be a genuinely rewarding next step. You’ll support online pharmacy customers with warmth, accuracy, and care, helping them feel informed and looked after from the moment they place an order to the moment it arrives. This is your chance to build a meaningful customer service career in healthcare e-commerce, where your empathy, attention to detail, and calm communication will make a real difference to people who value reliable support.

About the Role

This role is ideal for someone who wants to combine strong customer service skills with meaningful work in a healthcare setting. As an Online Customer Service Team Member, you’ll be a reassuring and capable point of contact for customers using our e-commerce pharmacy, helping create an experience that feels smooth, personal, and dependable even when issues arise.

You’ll play an important part in making digital pharmacy support feel more human. Every email you answer, every order update you process, and every delivery problem you help resolve contributes to a better customer journey, stronger team performance, and a service experience built on people, quality, and care.

You’ll respond to customer enquiries across email, chat, and phone, helping people with questions about orders, shipping, delivery updates, returns, exchanges, and general order information. This is a high-impact part of the role, because your communication will often shape how supported, informed, and confident a customer feels.
You’ll process order changes, cancellations, returns, refunds, and exchanges in the e-commerce platform with care and accuracy. Your attention to detail will help ensure each request is handled efficiently, correctly, and in line with policy, reducing stress for customers and keeping operations running smoothly.
You’ll track orders and work closely with warehouse and shipping teams to resolve lost, delayed, or damaged deliveries. Rather than simply passing on information, you’ll help connect the dots, follow through on issues, and provide updates that reassure customers that their concerns are being actively managed.
You’ll keep accurate records of customer interactions, actions taken, and outcomes in the CRM or ticketing system. Clean, reliable notes matter here because they support continuity, reduce repeat work, and help the wider team respond quickly and consistently if a customer gets back in touch.
You’ll notice patterns in customer feedback and recurring issues, then share those insights with the team to help improve processes, website content, and service delivery. You’ll also follow clear escalation pathways for complex or high-risk queries, ensuring customers receive safe, appropriate support from a pharmacist or senior team member when needed.

About You

You’re someone who naturally brings calm, empathy, and clarity to customer conversations. Whether a person is checking on a delivery, requesting a return, or feeling worried about an order issue, you know how to listen carefully, respond kindly, and guide them toward a practical next step without making them feel rushed or dismissed.
You take pride in getting the details right. You understand that in an online pharmacy environment, accuracy matters because small errors can affect trust, timing, and the overall customer experience, so you’re thoughtful when updating records, processing changes, and following the right procedures.
You enjoy working as part of a team that shares information and solves problems together. You’re happy to collaborate with warehouse, shipping, and senior support colleagues, and you’re comfortable escalating complex, clinical, or high-risk questions so customers receive the safest and most appropriate support.
You’re curious, adaptable, and motivated by purpose. You may already have experience in customer service, e-commerce, retail, call centre, pharmacy, or health-related environments, or you may simply be someone who learns systems quickly, communicates well, and cares deeply about helping people through responsive, high-quality service.

If this sounds like the kind of role where you would do your best work, we’d love to hear from you — apply today.

About Us

Purpose: Empowering people to live happier, healthier lives

Vision: Our vision is to set the benchmark in pharmacy and mobility retail, uniting our physical store with a scalable online platform to provide accessible, innovative, and personalised solutions to communities everywhere.

Our Values:

People: We believe in nurturing our people, recognising the inherent worth and equality of everyone, so we can better serve each other and our community.

Service: We see service as a privilege—making each in-person interaction more personal and every digital experience more efficient.

Quality: We are committed to delivering high-quality services and solutions that exemplify enduring excellence, minimize waste, and stand the test of time.

Innovation: We desire to foster a culture of innovative pioneers, continuously exploring novel ideas and technologies to provide impactful solutions for our customers, suppliers, and industry partners.

To Apply:
Please submit your cover letter and resume and include an answer to the following question:
"How do you see the role of Customer Service in the context of a eCommerce business empowering people to live a happier, healthier life?

Job Types: Full-time, Permanent

Pay: $25.00 – $30.00 per hour

Ability to commute/relocate:

Stafford QLD: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

Are you confident in your written and spoken English to engage in email and phone correspondance with customers?

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

digital content jobs in brisbane qld

Online Customer Service Team Member — Help customers feel cared for at every step of their order

Digital Content Creator

Customer Service & Marketing Coordinator (Coffee, Syrups & Good Vibes)

Digital Marketing & Online Presence Officer (Graduate / Undergraduate)

Marketing Specialist

Junior Marketing Assistant

Strategic Communications and Membership Manager

Marketing Support Assistant

Communication and Design Officer

Digital Community Coordinator

Digital Marketing Specialist

Social Content Coordinator

Graphic Designer

Social Media & Digital Content Creator

Graphic Designer - BCF - Hybrid

Producer

Marketing Coordinator (Parental Leave Contract)

Educator

Social Media Videographer for Fitness and Wellness Brand

Marketing Copywriter / Content Creator

I want to receive the latest job alert for digital content in brisbane qld

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected