In-Demand Customer service bank Jobs in Melbourne Vic

Banking Consultant
ANZ Banking Group —Doncaster VIC
- Communication skills
1d
Relief Customer Service Consultant
Bank Australia —Fitzroy VIC
- Contract
- Sales
- Customer service
- Communication skills
- Parental leave
- Gym membership
Guest Service Agent
Oscars Group —Caroline Springs VIC
- $33.38 - $46.73 an hour
- Weekend availability
- Customer service
- In-person
- Guest services
- Free parking
- Employee assistance program
Quick Apply
Assistant Manager
ANZ Banking Group —Melbourne VIC
- Full-time
5d
Accounts & Administration Assistant
Cherry (Australia) Holdings Pty Ltd. —Richmond VIC
- $30 - $32 an hour
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
4d
Transaction Banking Specialist
ANZ Banking Group —Melbourne VIC
- Full-time
- Analysis skills
- Communication skills
11d
Broker / Business Development Manager
Grand Sage Capital Pty Ltd —Glen Waverley VIC
- $100,000 - $150,000 a year
- Part-time
- Hybrid work
- Management
- Sales
- English
Quick Apply
2d
CHIEF RISK OFFICER
SHK Asia Pacific —Melbourne VIC
- Financial services
12d
Implementation Support Officer
Bank Australia —Collingwood VIC
- Part-time
- Customer service
- Financial services
- Communication skills
- Parental leave
- Gym membership
1d
Customer Banking Specialist - Box Hill
Commonwealth Bank —Box Hill VIC
- Part-time
- Hospitality
- Customer service
- Financial services
2d
Mobile Bankers
Bank of Queensland —Melbourne VIC
- Full-time
- Parental leave
- Employee assistance program
2d
Customer Banking Specialist Relief - Chadstone
Commonwealth Bank —Dandenong Road VIC
- Part-time
- Hospitality
- Customer service
- Financial services
2d
Assistant Accountant
MLC Life Insurance —Docklands VIC
- Full-time
- Organisational skills
- Financial services
- Communication skills
3d
Mortgage Broker
Award Mortgage —Melbourne VIC
- $110,000 - $160,000 a year
- Contract
- Hybrid work
- Sales
- Customer service
- Communication skills
- Work from home
- Professional development assistance
Quick Apply
13d
Customer Engineer Specialist Professional
Hitachi —Melbourne VIC
- Full-time
- Microsoft Outlook
- Microsoft Office
- Communication skills
NBC Coach
ANZ Banking Group —Docklands VIC
- Full-time
- CRM software
- Management
9d
Head of Member Operations
Defence Bank —Melbourne VIC
- Temporary
- Financial services
- Leadership
Quick Apply
Sales & Performance Manager
ANZ Banking Group —Docklands VIC
- Full-time
- Leadership
- Communication skills
4d
Auditor (Operations)
Revolut —Melbourne VIC
- Full-time
- Remote
- SQL
- Agile
- Financial services
Business Consultant - Onboarding and Delivery
RecordPoint —Melbourne VIC
- $125,000 - $160,000 a year
- Full-time
- Hybrid work
- SharePoint
- AI
- Communication skills
Quick Apply
11d

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Banking Consultant

ANZ Banking Group -
Doncaster VIC

Apply Now

Job Details

Casual
1 day ago

Qualifications

Communication skills

Full Job Description

Req ID:
117215

Department:
AR Branch

Division:
Australia Retail

Location:
Doncaster

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Banking Consultant in our Retail Banking, you’ll play a key role in helping to providing customers with a seamless banking experience, through meeting each customer’s end-to-end financial needs and goals across transaction activities, needs based conversations and educating them on the financial solutions available, including digital. They have the knowledge required to complete customer transactions, as well as have in-depth needs based conversations and fulfil products as per their accreditation level. This role is based mainly in branches and will deliver a high standard of customer service to ensure customers are not only satisfied, but strong advocates for ANZ.

You will be part of a collaborative team and will act as a role model and peer coach to deliver the best possible customer experience. You will be passionate about delivering on our Customer Promises to ensure customers leave the branch as strong advocates of ANZ.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Casual
Role Location: Ground Floor 619 Doncaster Road, Doncaster VIC 3108

What will your day look like?

As a Banking Consultant, you will have the opportunity to:
Contribute to a significant uplift in customer engagement and advocacy, and create real customer value

Actively participate in and support bank programs and initiatives

Take responsibility to ‘know your customer’ from a risk perspective

Ensure compliance with ANZ and branch policies and procedures
What will you bring?

To grow and be successful in this role, you will ideally bring the following:

Exceptional customer focus - retail experience is an advantage

Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage

Lending experience or willingness to progress to lending is desired

Ability to multi-task and highly adaptable to change and ambiguity

Willingness to work in a collaborative team environment

Sound understanding of compliance

Excellent communication and interpersonal skills

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you. So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers . You can
Job Posting End Date
19/06/2026, 11.59pm, (Melbourne Australia)

Apply Now

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customer service bank jobs in melbourne vic

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