In-Demand Customer experience specialist Jobs in Whittlesea Vic

Customer Service Specialist
Criterion Industries —Epping VIC
- $65,000 - $75,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Profit sharing
Quick Apply
Marketing Specialist
ESD Engineering Australia Pty Ltd —Campbellfield VIC
- $80,000 - $95,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- In-person
Quick Apply
Food Service Assistant
Contemporary Catering —Whittlesea VIC
- Part-time
- Hospitality
- Employee discount
4d
Sales – Home Insulation
EcoHome Insulation —Epping VIC
- $80,000 - $110,000 a year
- Full-time
- In-person
- Communication skills
Quick Apply
Fingerprint Technician/Forensic Officer
Victorian Government —Melbourne Northern Suburbs VIC
- $78,510 - $86,679 a year
- Weekend availability
- Laboratory
- Customer service
- Maintenance
Customer Service Assistant - Retail Butcher
Tasman Butchers —South Morang VIC
- $34.04 an hour
- Overtime
- Sales
- Customer service
- In-person
- Employee discount
Quick Apply
Regional Sales & Business Development Manager
Eriez —Epping VIC
- $120,000 - $150,000 a year
- Full-time
- Hybrid work
- Sales
Quick Apply
Fingerprint Technician/Forensic Officer
Victoria Police —Melbourne VIC
- Weekend availability
- Laboratory
- Customer service
- Maintenance
Patient Services Officer - HC - Practice Support
Advara HeartCare —Bundoora VIC
- Full-time
- Customer service
- Clinic
- Patient care
- Parental leave
Technical Training & Product Specialist
Plascare Aust Pty Ltd —Heidelberg West VIC
- $67,813.52 - $105,000.00 a year
- Part-time
- Education
- Bachelor's degree
- In-person
- Travel reimbursement
Quick Apply
Warehouse Storeperson
ACM Parts —Somerton VIC
- Full-time
- Warehouse
- Computer skills
- Referral program
Senior Specialist, Marketplace Supply Chain Pacific
Nike —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Sales Representative
Bearing Wholesalers —Thomastown VIC
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
Quick Apply
Applications Specialist
Dyson Group —Bundoora VIC
- Full-time
- Management
- Business development
- Agile
Quick Apply
Marketing Manager
Criterion Industries —Epping VIC
- Full-time
- CRM software
- Management
- Construction experience
Quick Apply
Forensic Caseworker
Victorian Government —Melbourne Northern Suburbs VIC
- $98,495 - $108,745 a year
- Full-time
- Laboratory
- Communication skills
Roasting Assistant
Allpress Espresso —Reservoir VIC
- Full-time
- Forklift
- Communication skills
- Employee assistance program
Quick Apply
9d
QA RRP Operations Specialist
JTI —Research VIC
- Engineering
- English
- Microsoft Office
11d
Store Manager
Pedders Suspension & Brakes —South Morang VIC
- No weekends
- Management
- Sales
- Leadership
- Parental leave
- Employee assistance program
Selling and Service Specialist, Nike Uni Hill
Nike —Melbourne VIC
- Weekend availability
- Customer service
- Research
- Computer skills
- Employee discount
9d

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Customer Service Specialist

Criterion Industries -
Epping VIC

Quick Apply

Job Details

Permanent | Full-time
$65,000 - $75,000 a year

Benefits

Profit sharing
Training program

Qualifications

Hospitality
Pricing
Sales
Customer service
ERP systems
Leadership
Communication skills

Full Job Description

Welcome to Criterion Industries!

At Criterion, we don’t just offer jobs—we build careers. As a fast-growing, family-owned company with over 40 years in the industry, we take pride in delivering high-quality aluminium partitioning systems, sliding systems, doors, and hardware accessories to the commercial and residential building sectors.

Our culture is Energetic, Committed, and United—values that drive us every day. You’ll feel it the moment you step into our vibrant, modern head office in Epping, VIC (just off the M31 Hume Fwy). We’re looking for driven individuals who want to be part of a structured, high-performance team, where success is recognised, and contributions are celebrated at every opportunity.

When you join us, you’re not just starting a new job—you’re setting yourself up for a long-term career in a supportive, results-driven environment that rewards hard work and fosters career growth.

Why You’ll Thrive as a Customer Service Specialist

We’re looking for energetic, ambitious, and confident individuals who thrive in a fast-paced customer service environment. If you love talking to people, problem-solving on the spot, and taking ownership of your role, you’ll fit right in.

This is not a passive, script-following customer service role. You’ll be expected to think on your feet, take initiative, and quickly learn our products to provide real value to our customers.

We’re not looking for people who just want a job—we’re looking for career-driven individuals eager to develop their skills, grow into sales or leadership roles, and be part of a high-energy, high-performance team.

What You’ll Be Doing (Day-to-Day Responsibilities)

Customer Interaction & Order Processing – Handle inbound enquiries, process customer orders, and enter them into our ERP system with precision and efficiency.
Providing Expert Product Advice – Learn and understand our partitioning systems, sliding doors, and accessories, helping customers navigate options and find the best solutions.
Managing Customer Cases & Problem-Solving – Work with customers to resolve issues, track orders, and ensure seamless service delivery.
Building Relationships – Engage with architects, builders, and subcontractors, adapting your communication style to build long-term customer relationships.
Working Cross-Functionally – Collaborate with internal teams including sales, manufacturing, and logistics to ensure customer needs are met.

What You’ll Bring (Experience)

Customer service experience – ideally in retail, hospitality, or a fast-paced environment where multitasking and customer interaction are key.
A natural problem solver – you enjoy finding solutions, making decisions on the go, and thinking creatively to assist customers.
Confidence with humility – you take initiative but are also open to feedback, eager to learn, and driven to improve.
Numeracy skills – comfortable with pricing, product calculations, and order processing in an ERP system.
Adaptable communication skills – you’ll be speaking with architects, builders, and subcontractors, so you need to adjust your approach for different audiences.
A strong sense of responsibility – you take ownership of your work and can deliver results.

Comprehensive Training & Career Development

Structured Induction & Training Program – We set you up for success with a detailed, pre-planned induction that helps you:

Gain exposure to all departments in the business, so you understand how we operate.
Meet key stakeholders across sales, manufacturing, and operations.
Get hands-on product training to become an expert in partitioning systems, sliding doors, and accessories.
Receive ongoing mentorship and structured check-ins to ensure you're supported every step of the way.

What’s in It for You?

Competitive Salary & Performance Bonuses + Super + Profit-Sharing Bonus (paid after 6-month probation).
Structured, Consistent Work Schedule – Monday-Friday work, no weekends.
Annual Salary Reviews
Tools for Success – Laptop provided to ensure efficiency in your role
A Social & Supportive Team – Be part of a collaborative, high-energy group that works hard but knows how to have fun.
Modern, Open-Plan Workspace – Work in a state-of-the-art environment designed for teamwork and productivity.

If you’re looking for a structured role with real career growth, meaningful work, and a team that values success and camaraderie, Criterion is the place for you.

Ready to Take the Next Step?

If you're looking for more than just a job—if you want a career where you can grow, be challenged, and achieve real success—this is the opportunity for you.

Apply now! We’re excited to meet our next star!

Company Overview

Please visit https://www.criterionindustries.com.au for more information

Quick Apply

Refine Your Search

customer experience specialist jobs in whittlesea vic

Customer Service Specialist

Marketing Specialist

Food Service Assistant

Sales – Home Insulation

Fingerprint Technician/Forensic Officer

Customer Service Assistant - Retail Butcher

Regional Sales & Business Development Manager

Fingerprint Technician/Forensic Officer

Patient Services Officer - HC - Practice Support

Technical Training & Product Specialist

Warehouse Storeperson

Senior Specialist, Marketplace Supply Chain Pacific

Sales Representative

Applications Specialist

Marketing Manager

Forensic Caseworker

Roasting Assistant

QA RRP Operations Specialist

Store Manager

Selling and Service Specialist, Nike Uni Hill

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