In-Demand Call service Jobs in Victoria

Customer Service Representative
Machter Autoparts —Dandenong VIC
- $60,000 - $68,000 a year
- Full-time
- Customer service
- Office
- Microsoft Office
- Employee discount
Quick Apply
9d
Customer Contact Officer
Serco Plc —Melbourne VIC
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance program
Telemarketer
Australian Environmental Cleaning Services —Geelong VIC
- $30 - $35 an hour
- Sales
- Customer service
- Research
Quick Apply
2d
Customer Service Specialist
MyIntegra —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
7d
Sales & Customer Service Representative (Full-time)
BPM Living Pty Ltd —Dandenong VIC
- From $65,000 a year
- Full-time
- Sales
- Customer service
- English
Quick Apply
9d
Inbound Telesales Professional
Myhome —Hawthorn VIC
- $75,000 - $90,000 a year
- Full-time
- Sales
- Customer service
- Salesforce
Quick Apply
8d
Administrative Assistant
Coffee Machine Warehouse —Clayton VIC
- $58,000 - $68,000 a year
- Full-time
- Sales
- Customer service
- Administrative experience
- Employee discount
Quick Apply
10d
Disability Support Worker
Ample Care Support Services —Ballarat VIC
- $32.95 - $45.23 an hour
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
10h
Client Advisor - Dandenong
Amplifon —Dandenong VIC
- Full-time
- Microsoft Outlook
- Sales
- Databases
Quick Apply
Customer Care Specialist
Mecca Brands Pty Ltd —Victoria
- Weekend availability
- CRM software
- Customer service
- ERP systems
6d
Administration Officer
Toyota Material Handling Australia —Traralgon VIC
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Health insurance
- Parental leave
Quick Apply
Service Coordinator
AVEO —Kew VIC
- $30.34 - $45.51 an hour
- Overtime
- Hospitality
- CPR Certification
- Customer service
- Health insurance
- Employee assistance program
Quick Apply
Inbound Call Centre Operator
Call Service —Keilor Park VIC
- $32.31 - $45.24 an hour
- Weekend availability
- Customer service
- Data entry
- Typing
Quick Apply
Customer Support Associate (IT HelpDesk)
Pyramid Global Technologies —Victoria
- $45,000 - $50,000 a year
- Full-time
- Microsoft Office
- Communication skills
- Negotiation
Client Advisor - Wangaratta (6 Months Fixed Term Contract)
Amplifon —Wangaratta VIC
- Contract
- Microsoft Outlook
- Sales
- Databases
Quick Apply
14d
Casual Contact Centre Officers (APS2) Register, Data Sourcing Contact Centre
Australian Bureau of Statistics —Geelong VIC
- $38.46 an hour
- Monday to Friday
- Remote
- Customer service
- Data entry
- Communication skills
Disability Support Worker Drysdale & Bellarine Peninsula
Prestige Inhome Care —Bellarine VIC
- From $39.07 an hour
- Call employer
- First Aid Certification
- Employee assistance program
Quick Apply
Customer Service Officer
Support Services - InfraBuild —Victoria
- Monday to Friday
- Customer service
- Administrative experience
- Construction
- Health insurance
- Parental leave
Health Service Manager
Central west medical centre —Braybrook VIC
- $80,000 - $85,000 a year
- Full-time
- Management
- Administrative experience
- Analysis skills
Quick Apply
8d
Part Time Client Advisor-Bacchus Marsh
Amplifon —Bacchus Marsh VIC
- Part-time
- Microsoft Outlook
- Sales
- Databases
Quick Apply
14d

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call service jobs near victoria

Customer Service Representative

Machter Autoparts
Dandenong VIC

Quick Apply

Job Details

Full-time
$60,000 - $68,000 a year
9 days ago

Benefits

Employee discount
On-site parking

Qualifications

Mandarin
Customer service
Logistics
Microsoft Office
Administrative experience
Organisational skills
Front desk
Communication skills
Office experience

Full Job Description

Customer Service Representative

Dandenong South, VIC

Full-Time

Company Description

Since 2012, Machter Autoparts has built a strong reputation as a trusted importer and wholesaler of aftermarket automotive parts. We supply a wide range of components for 4WDs, Utes, SUVs, and passenger vehicles, covering popular makes such as Holden, Ford, Toyota, Nissan, Mitsubishi, and many more.

With continued growth across New South Wales, Victoria, Queensland and internationally, we are seeking a reliable and motivated Customer Service Representative to become the first point of contact for our customers and support our daily operations.

About The Role

Every day is different in this role. You will assist customers, support internal teams, and help keep our office running smoothly.

You will be the first point of contact for customers over the phone, while coordinating closely with sales, warehouse, and operations teams to ensure enquiries and orders are handled efficiently.

This role plays an important part in our daily operations, and we are looking for someone who is reliable, professional, and committed to providing excellent customer service every day.

As our company continues to grow, this position offers real opportunities for long-term career development within the business.

Key Responsibilities

Answering calls and responding to customer enquiries professionally and efficiently
Processing orders, forms, applications, and customer requests accurately
Managing relationships with existing customers by providing excellent support
Identifying and addressing customer needs to enhance satisfaction and loyalty
Maintaining up-to-date knowledge of company products and services
Coordinating with sales, warehouse, and operations teams to streamline order flow
Monitoring and reporting customer feedback or service issues
Ensuring compliance with company procedures and service standards
Supporting continuous improvement of customer service processes

What We Are Looking For

We are looking for someone who is friendly, organised, and confident in dealing with customers.

Minimum requirements

At least 1 year of experience in customer service, reception, or office administration (highly preferred)
Strong communication skills both in person and over the phone
Excellent organisational skills and attention to detail
Ability to multitask in a busy environment
Good working knowledge of Microsoft Office

Highly regarded

Experience in automotive, wholesale, or logistics industries
Experience handling orders, invoices, or customer accounts

If you have less experience but believe you would excel in this role, we still encourage you to apply.

Why Join Us?

Are you someone who enjoys talking to people and naturally makes customers feel welcome?

At Machter Autoparts, customer service is at the heart of everything we do. We are looking for someone who is friendly, confident, and genuinely enjoys helping people, whether it’s greeting customers, answering calls, or resolving enquiries quickly.

Our team operates in a collaborative structure, where everyone works closely together and supports one another. Many of our team members have been with us for years, creating a workplace that feels more like a close-knit team than a large corporate environment.

We believe that when our team feels supported and connected, they can deliver the best possible service to our customers.

As the company continues to grow across Australia and internationally, you will also have real opportunities to grow within the business and take on greater responsibilities over time.

This Role May Not Be Suitable If You

Prefer working independently with minimal interaction
Dislike speaking with customers regularly
Are uncomfortable working in a fast-paced environment with multiple tasks

What We Offer

Competitive salary
Performance incentives
Staff discounts on automotive parts and accessories
Onsite parking
Comfortable office environment with coffee, snacks, and refreshments
Supportive team culture where your contribution is recognised
Career development opportunities within a growing international business

About Machter Autoparts

Machter Autoparts specialises in supplying affordable and high-quality aftermarket automotive parts to customers across Australia and globally.

Our product categories include:

Engine and mechanical components
Suspension and steering systems
Heating and cooling systems
Electrical and lighting components
Automotive accessories and replacement parts

How To Apply

You don’t need to be a car expert to join us.

If you enjoy helping customers and want to grow with a supportive and fast-growing company, we would love to hear from you.

Click Apply Now to join the Machter team.

Job Type: Full-time

Pay: $60,000.00 – $68,000.00 per year

Language:

Mandarin (Required)

Work Location: In person

Quick Apply

Refine Your Search

call service jobs in victoria

Customer Service Representative

Customer Contact Officer

Telemarketer

Customer Service Specialist

Sales & Customer Service Representative (Full-time)

Inbound Telesales Professional

Administrative Assistant

Disability Support Worker

Client Advisor - Dandenong

Customer Care Specialist

Administration Officer

Service Coordinator

Inbound Call Centre Operator

Customer Support Associate (IT HelpDesk)

Client Advisor - Wangaratta (6 Months Fixed Term Contract)

Casual Contact Centre Officers (APS2) Register, Data Sourcing Contact Centre

Disability Support Worker Drysdale & Bellarine Peninsula

Customer Service Officer

Health Service Manager

Part Time Client Advisor-Bacchus Marsh

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