In-Demand National service operations manager Jobs in Sydney, Nsw

National Service Operations Manager
Henry Schein Regional Trust —Mascot NSW
- Full-time
- Analysis skills
- Leadership
- Communication skills
- Parental leave
4d
Senior National Service Operations Manager
Vertiv —Sydney NSW
- Customer service
- Leadership
- Communication skills
State Manager - NSW Service Operations (Buildings)
Siemens —Sydney NSW
- Full-time
- Hybrid work
- Leadership
- Parental leave
Operations Manager
Transport For NSW —Macquarie Park NSW
- $163,145 - $182,721 a year
- Full-time
- Hybrid work
11d
National Operations Manager
JLL —Sydney NSW
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
National Projects and Operations Senior Manager, Audit
Grant Thornton Australia —Sydney NSW
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
- Gym membership
SVP Client Delivery & Regional Lead APAC
Accommodations Plus International —Mascot NSW
- Full-time
- Bilingual
- Sales
- Marketing
Quick Apply
National Operations Manager (Audit & Certifications)
SGS —Alexandria NSW
- Full-time
- Management
- Microsoft Office
- Organisational skills
- Parental leave
Quick Apply
National Operations Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
3d
Senior Director, CX Advisory – APAC
Genesys —Sydney NSW
- Full-time
- Hybrid work
- Management
- Public speaking
- Master's degree
Cargo Operations Manager
Swissport International AG —Mascot NSW
- Full-time
- Microsoft Office
- Administrative experience
- Leadership
- Opportunities for advancement
10d
National Greenlife Crossdock Operations Manager
Bunnings —Rhodes NSW
- Full-time
- Budgeting
- Leadership
- Café
- Parental leave
Operations Services Manager
Boston Consulting Group —Sydney NSW
- Full-time
- Organisational skills
- AI
10d
Business Operations Manager
Dovida —Rockdale NSW
- Contract
- Management
- Analysis skills
- Leadership
- Work from home
Quick Apply
Workplace Manager, ANZ
Netflix —Sydney NSW
- Hospitality
- Management
Night Manager
Museum of Applied Arts and Sciences —Sydney NSW
- $102,936 - $113,579 a year
- Temporary
12d
National Account Manager - Independent Grocery
Creative Activation —Sydney NSW
- Full-time
- Hybrid work
- Management
- Sales
- Negotiation
- Free food
Quick Apply
APAC Manager, Ad Operations
Uber —Sydney NSW
- Full-time
- Management
- Sales
- Marketing
Operations Manager - North Sydney
Pirtek —North Sydney NSW
- Management
- Administrative experience
- Communication skills
Senior Manager/Associate Director, Strategy & Transformation
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Financial services
- Leadership
- Annual leave
- Work from home

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national service operations manager jobs near sydney, nsw

National Service Operations Manager

Henry Schein Regional Trust
Mascot NSW

Apply Now

Job Details

Full-time
4 days ago

Benefits

Birthday leave
Complimentary flu shots
Parental leave
Salary packaging

Qualifications

Analysis skills
Driver Licence
Leadership
Communication skills

Full Job Description

In Australia, Henry Schein is the leading supplier of dental solutions. Our Team Schein Members deliver the solutions that health care professionals rely on to improve the performance of their practice so they can improve the lives of patients.

Lead Performance. Drive Change. Elevate the Customer Experience.

Are you an experienced Service Operations leader who thrives on building high-performing teams, driving operational excellence, and delivering exceptional customer outcomes?

We are seeking a strategic and customer centric National Service Operations Manager to lead our Install, Repair & Fix Service Operations across Australia. Reporting to the Head of Equipment and Service, you will play a critical role in shaping the future of our service function by developing people, optimising processes, implementing transformative projects, and creating an outstanding experience for both customers and technicians.

This is a unique opportunity to join a market-leading organisation and influence the performance, culture, and continuous improvement of a national field service operation.

About the Role

As the National Service Operations Manager, you will lead a team of Service Team Leaders driving consistency, capability, and operational excellence across the service department.

We are open to considering candidates who are located in either Sydney, Brisbane or Melbourne.

You will be responsible for:

Leading and developing a high-performing, customer-focused service organisation
Coaching and mentoring frontline leaders to maximise team capability and engagement
Driving operational efficiency and continuous improvement initiatives
Enhancing customer satisfaction and service performance through data driven decision making
Implementing strategic projects, systems, and service management processes
Building effective workforce planning, capability frameworks, and training programs
Using service metrics, dashboards, and customer insights to improve performance
Creating a culture of accountability, collaboration, and continuous learning
Supporting the delivery of strategic business objectives while ensuring exceptional customer outcomes

About You:

You are a proven service operations leader with a passion for people, customers, and process improvement. You understand how to drive performance through others, build strong cultures, and navigate the complexity of a large field-based service environment.

You'll bring:

5-10+ years' experience leading service operations teams within a corporate environment
Experience managing field-based technical service teams through Team Leaders
A strong track record of building, developing, and retaining high-performing teams
Proven experience delivering operational improvements and leading business-critical projects
Exceptional stakeholder management and customer relationship skills
A customer-first mindset with a focus on service excellence and customer satisfaction
Strong commercial acumen and experience using service metrics and dashboards to drive results
The ability to influence, lead change, and engage diverse stakeholder groups
A strategic approach to problem-solving and continuous improvement
Confidence navigating grey areas, bringing clarity, direction, and practical solutions to complex situations

Essential Skills & Experience:

Proven people leadership and coaching experience
Technical service leadership experience within a field-based environment
Project management experience
Customer relationship management experience
Strong analytical and problem-solving capabilities
Advanced systems capability, including ERP, CRM, BI tools and reporting platforms
Excellent communication, presentation and stakeholder management skills
Valid Driver's Licence
Ability to travel interstate

Why Join Us?

Industry-leading organisation with a strong reputation, clear purpose, and values-driven culture
Opportunity to lead meaningful transformation and shape the future of service operations
Make a genuine difference to customer outcomes and team success every day
Join a collaborative and supportive leadership team committed to continuous improvement
Career development opportunities within a growing national business
Comprehensive employee benefits program which offers birthday leave, 13 weeks paid parental leave*, discounts on retail and dental products and services, flu shots, salary packaging options and more.

If you're a strategic people leader who is passionate about customer excellence, operational performance, and developing high performing teams, we'd love to hear from you. To express your interest, apply by attaching a cover letter and your CV. We look forward to speaking with you !

Candidate based in QLD and VIC will also be considered.

Apply Now

Refine Your Search

national service operations manager jobs in sydney, nsw

National Service Operations Manager

Senior National Service Operations Manager

State Manager - NSW Service Operations (Buildings)

Operations Manager

National Operations Manager

National Projects and Operations Senior Manager, Audit

SVP Client Delivery & Regional Lead APAC

National Operations Manager (Audit & Certifications)

National Operations Manager

Senior Director, CX Advisory – APAC

Cargo Operations Manager

National Greenlife Crossdock Operations Manager

Operations Services Manager

Business Operations Manager

Workplace Manager, ANZ

Night Manager

National Account Manager - Independent Grocery

APAC Manager, Ad Operations

Operations Manager - North Sydney

Senior Manager/Associate Director, Strategy & Transformation

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