Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
As part of the Global Enterprise Operations organization, the successful individual will play a pivotal role in APAC Workplace, leading the Workplace teams across our ANZ region. This team is focused on providing an efficiently run, safe, amazing, inspiring, and consistent experience for our colleagues, visitors and partners.
The main responsibilities of the Workplace team is to create an excellent and best-in-class Workplace environment and experience to enable our Netflix employees to do the best work of their lives and to help drive the business forward. The successful candidate will be a strategic and thought leader that’s highly adaptable, proactive and resourceful in leading a diverse team in delivering a stunning Workplace experience for our employees and visitors in a fast-paced environment.
The Role
As the Workplace Manager for ANZ, you will own the Workplace experience and operational strategy for our sites across Sydney. This isn’t a traditional facilities management role - you are a strategic business partner who understands that our physical spaces are a direct extension of Netflix culture. You will lean heavily into data and gut, cross-functional alignment, and proactive ownership to curate environments where our teams can do the best work of their lives. You thrive in a dynamic environment, lead with context rather than control, and know how to balance ambiguity and global scale with deep curiosity, local knowledge and nuance.
We need a leader who can cultivate a high talent density, efficient, and hospitable Workplace team. This requires someone with a macro perspective, strong business acumen and curiosity, a natural instinct for high performance, and the strategic agility to handle rapid change and scale.
This role will report directly to the Director, Regional Workplace (APAC).
Responsibilities
Strategic Leadership & Cross-Functional Partnerships
- Drive the ANZ Workplace Strategy: Anchor local Workplace programs to our Global Enterprise Operations vision and Northstar, translating high-level strategy and priorities into high-impact regional and local execution.
- Stakeholder Management: Build strong relationships with senior regional and global functional leaders. Develop a deep understanding of the ANZ business trajectory to proactively project and solve for space, trend, and cultural requirements.
- Elevate Workplace Communications: Take end-to-end ownership of internal Workplace communications. Provide operational status updates with high-context, strategic storytelling that drives organizational alignment and information sharing.
- Strategic Partnerships: Partner tightly across Enterprise Operations functions (Portfolio Management, Program Delivery, EHS, Food & Beverage, Events, and Enterprise Security) to deliver impactful Workplace experiences and programs on the ground. Proactively engage with Employee Resource Groups (ERGs) to help scale culture.
- Decision-Making: Comfortable being the "Informed Captain”, leveraging business intel to make local decisions, navigating the grey, and translating global guidance into local best practices.
Dream Team & Operational Stewardship
- Build and Lead a Dream Team: Lead, manage, and inspire an agile, inclusive team of internal FTEs and key strategic partners. Drive a robust feedback culture that enables innovation and scale.
- Operational Excellence: Deliver exceptional Workplace services - spanning building operations, food & beverage, event execution, and Workplace programming - ensuring our physical environments reinforce Enterprise Operations Northstar and help scale Netflix culture.
- Environmental Health and Safety: Champion a highly visible, proactive Environmental Health & Safety (EHS) framework. Safeguard employee well-being and maintain strict compliance while consciously avoiding bureaucratic friction.
Portfolio Optimization & Financial Management
- Execute Agile Workplace Planning: Partner with Enterprise Operations on Workplace initiatives and evolving business priorities, including office expansions, neighborhood planning, relocations, restacks, and densification projects, dynamically optimizing space efficiency and utilization.
- Manage Commercial Assets & Vendor Partnerships: Manage critical landlord relationships and the performance of Workplace strategic partners and vendors. Maintain overall accountability for budget forecasting, cost optimization, and risk management.
What We Are Looking For
- Leadership Through Context: A highly experienced Workplace leader who thrives in a dynamic environment. You excel at defining clear strategy and priorities, and then empowering your team with the autonomy to deliver.
- Impactful People Management: A proven leader with exceptional people-management skills who knows how to inspire high performance and develop talent. You excel at building cohesive teams and leading effectively through change.
- Equilibrium Under Pressure: The maturity to manage diverse stakeholder demands and senior leadership pressure. You know when to execute with speed and when to introduce strategic friction to protect long-term portfolio health.
- Data-Driven Executive Presence: An analytical thinker who looks past raw metrics to transform data points (such as Workplace utilization and attendance patterns) into strategic business insights for senior leadership.
- Culture Curation: Ensure the vibe of the office reflects the Netflix Culture. You are the ambassador of the employee experience, focusing on high-impact hospitality touchpoints.
- The Entertainment Edge (Bonus): A strong understanding of studio environments and content production operational nuances is a distinct plus. You understand the unique, fast-paced operational nuances of a production Workplace versus a corporate streaming environment, and possess the agility and experience to manage both.
Netflix offers a unique culture that values freedom and responsibility. You can learn more via the Netflix culture memo and jobs site .
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
