In-Demand Level 1 2 Jobs in Sydney, Nsw

Part Time Customer Service Officer - Operations
Good Cycles —Alexandria NSW
- $36.81 - $66.26 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
Quick Apply
12d
Crew Member
HOYTS —Cronulla NSW
- Part-time
- Annual leave
IT Field Technician – Flexible Hours & Growth
Nimble Nerds —Sydney NSW
- $50 an hour
- On call
- English
- POS
- Power tools
- Travel reimbursement
- Fuel card
Quick Apply
14d
Full Stack Web Developer (Intern)
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
IT Service Desk Engineer, Level 1 - Secom
Lyra Technology Group —Kingsgrove NSW
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick Apply
IT Help Desk Officer
Mulpha —Sydney NSW
- Full-time
- Microsoft Outlook
- Customer service
- SharePoint
- Free parking
- Employee assistance program
Quick Apply
Computer Repair Technician
1Repairs —Brookvale NSW
- $25 - $30 an hour
- Part-time
- In-person
- Communication skills
Quick Apply
4d
Garden Aid Team Leader (Horticulture and Community Aged Care)
Inner West Neighbour Aid —Ashfield NSW
- $40 - $41 an hour
- Part-time
- First Aid Certification
- Computer skills
- In-person
- Employee assistance program
Quick Apply
Level 2 - Service Technician
Epic IT —Bondi NSW
- Full-time
- Azure
- Bachelor's degree
- In-person
- Work from home
Quick Apply
Casual Assistant Network Operations Coordinator
Southern Cross Austereo —Sydney NSW
- Rotating roster
- Remote
- In-person
Casual Correctional Officer - Surry Hills and CBD Courts
NSW Department of Communities and Justice —Surry Hills NSW
- Choose your own hours
- Paid training
Social Worker Level 1 / 2
Western Sydney Local Health District —Sydney NSW
- $79,419 - $113,301 a year
- Full-time
- Management
- Discharge planning
- Social Work
11d
Casual Educator - OSHC
The Kids Cottage —Mosman NSW
- $37.11 - $43.31 an hour
- Senior Secondary Certificate of Education
- Experience working with children
- Education
- Professional development assistance
Quick Apply
5d
Consultant - Application Support
IBS Software —Sydney NSW
- $114,080 a year
- Full-time
- Bachelor's degree
- In-person
Quick Apply
Service Delivery Analyst
Northern Beaches Council —Northern Beaches NSW
- $105,821.37 - $122,981.63 a year
- Full-time
- Wellness program
12d
Hospitality All Rounder
Spago —Macquarie Park NSW
- $25.65 - $29.76 an hour
- Part-time
- Serving
- Customer service
- POS
- Employee discount
- Free food
Quick Apply
13d
Freelance Account Executive (based in Sydney) for Global Event Agency
Sector Global —Sydney Central Business District NSW
- Temporary
- Hybrid work
Quick Apply
12d
Allied Health Assistant Orthotic
NSW Health —Randwick NSW
- $65,704.30 a year
- Temporary
- Manufacturing
- Communication skills
- On-the-job training
- Employee assistance program
Chefs and Cooks All Levels
The Restaurant Pendolino —Sydney NSW
- $76,000 - $85,000 a year
- In-person
- Restaurant experience
- Kitchen experience
- Employee discount
- Free food
Quick Apply
10d
Junior System Analyst
Harris Farm —Homebush West NSW
- $80,000 - $85,000 a year
- Full-time
- ERP systems
- Data analysis skills
- SQL
12d

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level 1 2 jobs near sydney, nsw

Part Time Customer Service Officer - Operations

Good Cycles -
Alexandria NSW

Quick Apply

Job Details

Part-time | Casual
$36.81 - $66.26 an hour
12 days ago

Qualifications

Bilingual
CRM software
Multilingual
Customer service
Data analysis skills
SQL
Organisational skills
Communication skills

Full Job Description

Lime is looking for a Part Time Customer Service Officer to join our Sydney Operations team.

In this role, you'll be responsible for delivering an exceptional customer experience for Lime riders, community members, and city stakeholders. You'll ensure every interaction is handled with empathy, professionalism, and a solutions-focused approach, while helping identify trends and opportunities to continuously improve our customer experience.

What You'll Do

Manage customer service tickets daily, ensuring riders, community members, and stakeholders receive a positive and consistent experience.
Respond to customer enquiries across multiple channels, providing clear, timely, and empathetic support.
Manage escalated customer calls, emails, and cases, including enquiries from community stakeholders and local government representatives.
Champion customer experience by identifying recurring issues and escalating insights to relevant internal teams.
Analyse qualitative and quantitative customer data to identify trends, pain points, and opportunities to improve the end-user experience.
Work closely with Customer Service and Local Operations teams to ensure customer outcomes align with operational KPIs.
Support continuous improvement initiatives through quality assurance activities, including calibrations, audits, and feedback.
Assist in developing and maintaining customer experience documentation, including customer guidelines, workflows, and training materials to support service consistency and regulatory compliance.
Represent Lime professionally in all customer, community, and stakeholder interactions.

About You

You'll be someone who enjoys helping people and thrives in a fast-paced, customer-focused environment.

You'll also have:

A genuine passion for delivering outstanding customer service.
Excellent written and verbal communication skills.
The ability to manage a variety of customer interactions with empathy, professionalism, and sound judgement.
Experience using customer service platforms, CRM systems, ticketing software, or workflow management tools (highly regarded).
Strong organisational skills with the ability to prioritise competing tasks.
Confidence working both independently and as part of a collaborative team.
Experience with process automation, SQL, or data analysis is advantageous but not essential.
Experience working in diverse or multicultural environments and bilingual language skills are highly regarded.

What We Offer

A supportive and collaborative team environment.
Opportunities to contribute to improving sustainable transport across Sydney.
Ongoing learning and development opportunities.
The chance to make a real impact on the customer experience for one of the world's leading shared mobility providers.

Salary

This role is covered by the Clerks – Private Sector Award 2020 (MA000002) at Year 2, Level 1.

The hourly rate ranges from $35.15 to $63.27, depending on the day and time worked, with applicable penalty rates for evenings, weekends, and public holidays. Most shifts will be at the $35.15 rate.

Pay: $36.81 – $66.26 per hour

Work Location: In person

Quick Apply

Refine Your Search

level 1 2 jobs in sydney, nsw

Part Time Customer Service Officer - Operations

Crew Member

IT Field Technician – Flexible Hours & Growth

Full Stack Web Developer (Intern)

IT Service Desk Engineer, Level 1 - Secom

IT Help Desk Officer

Computer Repair Technician

Garden Aid Team Leader (Horticulture and Community Aged Care)

Level 2 - Service Technician

Casual Assistant Network Operations Coordinator

Casual Correctional Officer - Surry Hills and CBD Courts

Social Worker Level 1 / 2

Casual Educator - OSHC

Consultant - Application Support

Service Delivery Analyst

Hospitality All Rounder

Freelance Account Executive (based in Sydney) for Global Event Agency

Allied Health Assistant Orthotic

Chefs and Cooks All Levels

Junior System Analyst

I want to receive the latest job alert for level 1 2 in sydney, nsw

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