In-Demand Customer banking specialist Jobs in Sydney, Nsw

Client Solutions Specialist – Finance
Debt Fix —North Sydney NSW
- $45,000 - $100,000 a year
- Full-time
- CRM software
- Management
- Sales
Quick Apply
13d
Client Service Consultant - Wealth
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Financial services
- Typing
- Annual leave
- Work from home
Summer Business Banking Internship
Bank of Queensland —Sydney NSW
- Internship
- Parental leave
- Employee assistance program
Customer Banking Specialist - Lakemba
Commonwealth Bank —Bankstown NSW
- Part-time
- Hospitality
- Customer service
- Financial services
1d
Manager Line 1 Risk, Controls Assurance
Bank of Queensland —Sydney NSW
- Full-time
- Organisational skills
- Financial services
- Parental leave
- Employee assistance program
Customer Banking Specialist - Strathfield
Commonwealth Bank —Inner West NSW
- Part-time
- Hospitality
- Customer service
- Financial services
5d
Client Relationship Manager | Employee Share Plans
Link Group —Sydney NSW
- Hybrid work
- Organisational skills
- Communication skills
- Health insurance
- Parental leave
Lending Specialist - 210 George St
Bank of Queensland —Sydney NSW
- Full-time
- Analysis skills
- Parental leave
- Employee assistance program
Lending Customer Success Graduate
Ebury —Sydney NSW
- Part-time
- Customer service
- Salesforce
- Data analysis skills
Quick Apply
10d
Customer Experience Specialist
Healius Corp. —Sydney NSW
- Full-time
- Sales
- Customer service
- Administrative experience
- Health insurance
- Employee assistance program
6d
Customer Experience People Leader
Healius Corp. —North Ryde NSW
- Full-time
- Financial services
- Leadership
- Communication skills
- Health insurance
- Employee assistance program
2d
Payments and Cards Team Member
AMP Limited —Sydney NSW
- Full-time
- Customer service
- Finance
- Data entry
11d
Relationship Manager - Reg Compliance
RELX —Sydney NSW
- Full-time
- Hybrid work
- Management
- Sales
- Communication skills
- Health insurance
- Parental leave
Account Manager - New Business Development
Elsevier —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Parental leave
9d
Dispute Resolutions Specialist
Brighte Capital —Sydney NSW
- Full-time
- AI
Customer Relations Consultant (EDR) 12month contract
Bank of Queensland —Sydney NSW
- Full-time
- Communication skills
- Negotiation
- Parental leave
- Employee assistance program
Settlement Specialist
Commonwealth Bank —Sydney NSW
- Full-time
- Hybrid work
- Parental leave
2d
Relationship Manager - Reg Compliance
LexisNexis —Sydney NSW
- Full-time
- Hybrid work
- Management
- Sales
- Communication skills
- Health insurance
- Parental leave
Client Care Specialist
Law Partners —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Parental leave
- Gym membership
Client Executive - Wealth and Asset Management
EY —Sydney NSW
- Business development
- Recruiting
- Financial services
- Parental leave

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customer banking specialist jobs near sydney, nsw

Client Solutions Specialist – Finance

Debt Fix
North Sydney NSW

Quick Apply

Job Details

Full-time
$45,000 - $100,000 a year
13 days ago

Benefits

Opportunities for promotion

Qualifications

CRM software
Management
Sales
Customer service
No experience needed
Microsoft Office
Telecommunication
Financial services
Negotiation

Full Job Description

Client Solutions Specialist

Full-time | North Sydney | Base salary + performance bonuses

Build a rewarding career while helping people overcome financial difficulty

Debt Fix is seeking a confident and compassionate Client Solutions Specialist to join our North Sydney team.

This is an excellent opportunity for someone with customer service or sales experience—such as retail, hospitality, telecommunications, banking or contact-centre sales—who would like to build a professional career in financial services.

Previous insolvency experience is not required. We provide structured training and ongoing support. What matters most is your ability to connect with people, communicate confidently over the telephone, learn quickly and follow an ethical, structured client-engagement process.

About Debt Fix

Debt Fix is an established Australian debt agreement administration and debt solutions business. We help people experiencing financial difficulty understand the options that may be available to them and take practical steps towards greater financial stability.

Our clients are often dealing with stressful and sensitive circumstances. We therefore place a strong emphasis on empathy, professionalism, compliance and appropriate client outcomes.

About the role

As a Client Solutions Specialist, you will be one of the first people prospective clients speak with when they contact Debt Fix.

You will build rapport, ask appropriate questions and gather information about each person’s financial circumstances. Using Debt Fix’s approved processes and information, you will explain potential debt-relief pathways and arrange further assessment by appropriately authorised team members.

This is a consultative, target-driven client engagement role. It is not a high-pressure sales environment. Ethical conduct, accurate information and appropriate client outcomes are essential measures of success.

Key responsibilities

Respond to enquiries from prospective clients by telephone, email and SMS.
Follow up leads and maintain regular contact with prospective clients.
Build trust and rapport through confident, empathetic and professional communication.
Ask structured questions to understand each client’s financial circumstances and objectives.
Conduct preliminary fact-finding and eligibility checks using approved processes.
Provide general information about potential solutions, including Part IX Debt Agreements, informal arrangements and bankruptcy.
Clearly explain Debt Fix’s processes, fees and next steps using approved information and disclosures.
Refer suitable matters to appropriately authorised team members for further assessment.
Maintain accurate and detailed records of client interactions in the CRM.
Follow privacy, disclosure, quality-assurance and regulatory procedures.
Work towards agreed activity, quality and conversion targets.
Participate in ongoing training, coaching and professional development.

About you

You are confident speaking with people over the telephone and have the ability to quickly make them feel comfortable. You enjoy achieving results, but you also understand the importance of listening carefully and treating people experiencing financial difficulty with patience and respect.

You will ideally have:

At least one year of sales or customer service experience, including experience gained in retail, hospitality, telecommunications, banking or a contact centre.
A confident, warm and professional telephone manner.
Strong interpersonal skills and the ability to build rapport quickly.
A completed tertiary qualification in business, commerce, communications, psychology, social sciences or another relevant discipline.
A genuine interest in developing a career in financial services.
The maturity and empathy required to discuss sensitive personal and financial circumstances.
Strong listening, questioning and problem-solving skills.
The motivation to work towards individual and team performance targets.
Good attention to detail and accurate data-entry skills.
The ability to learn and consistently follow structured processes.
Confidence using CRM systems, Microsoft Office and other digital platforms.
Full Australian working rights.

Previous experience in financial services would be helpful but is not essential.

What we offer

A competitive base salary plus an attractive bonus structure.
Comprehensive training in debt solutions, client assessment and regulatory requirements.
Regular coaching and professional development.
Supplied leads and an established client-engagement process.
A supportive and experienced team environment.
Clear performance expectations and opportunities for career progression.
The satisfaction of helping people take meaningful steps towards financial stability.
A professional office conveniently located in North Sydney.

Important information about the role

This position involves regular telephone contact with people experiencing financial stress. The successful candidate will need to balance empathy and sensitivity with confidence, resilience and the ability to guide conversations effectively.

The role involves preliminary fact-finding and providing general information through approved Debt Fix processes. It does not involve independently providing legal, financial or credit advice.

Job type: Full-time
Work location: North Sydney, NSW
Work authorisation: Australia required

If you are a motivated sales or customer service professional who communicates confidently, enjoys learning and wants to build a meaningful career, we would like to hear from you.

Please submit your résumé and a short cover letter explaining why you are interested in joining Debt Fix.

Job Type: Full-time

Pay: $45,000.00 – $100,000.00 per year

Experience:

Sales: 1 year (Preferred)
Customer service: 1 year (Preferred)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer banking specialist jobs in sydney, nsw

Client Solutions Specialist – Finance

Client Service Consultant - Wealth

Summer Business Banking Internship

Customer Banking Specialist - Lakemba

Manager Line 1 Risk, Controls Assurance

Customer Banking Specialist - Strathfield

Client Relationship Manager | Employee Share Plans

Lending Specialist - 210 George St

Lending Customer Success Graduate

Customer Experience Specialist

Customer Experience People Leader

Payments and Cards Team Member

Relationship Manager - Reg Compliance

Account Manager - New Business Development

Dispute Resolutions Specialist

Customer Relations Consultant (EDR) 12month contract

Settlement Specialist

Relationship Manager - Reg Compliance

Client Care Specialist

Client Executive - Wealth and Asset Management

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