In-Demand Deputy manager Jobs in Smithfield, Nsw

Aftersales Manager -Material Handling Equipment-NSW
HELI Material Handling Oceania PTY LTD —Wetherill Park NSW
- $110,000 - $170,000 a year
- Full-time
- Management
- Forklift
- In-person
- Travel reimbursement
Quick Apply
2h
Business Support Officer
NSW Department of Communities and Justice —Parramatta NSW
- $102,936 - $113,579 a year
- Full-time
- Customer service
- Communication skills
- Work from home
- Employee assistance program
8d
Registrar
Penrith Anglican College —Orchard Hills NSW
- Weekend availability
- Microsoft Word
- CPR Certification
- Microsoft Excel
- Annual leave
Deputy Internal Ombudsman
Cumberland Council —Parramatta NSW
- $2,813.96 - $3,236.06 a week
- Full-time
- Administrative experience
- Communication skills
- Negotiation
- Health insurance
- Annual leave
8d
Commercial Manager - Access Solutions
Dormakaba Group —Hornsby NSW
- Full-time
- Hybrid work
- Product management
- Construction experience
- Leadership
Language Teacher (Japanese and French)
Danebank —Hurstville NSW
- Temporary
- Management
- Administrative experience
- Communication skills
14d
Retail Manager (Full-Time)
Leaf Cafe Rouse Hill Shop —Rouse Hill NSW
- From $80,000 a year
- Weekend availability
- Hospitality
- Sales
- Customer service
Quick Apply
Learning Support Assistant Junior School
Danebank —Hurstville NSW
- Part-time
1d
English Teacher
Danebank —Hurstville NSW
- Full-time
- Management
- Administrative experience
- Communication skills
14d
Director, Enterprise Strategy, Risk and Governance
NSW Department of Communities and Justice —Parramatta NSW
- $273,254 - $298,948 a year
- Call employer
3d
Registered Nurses
Uniting —Peakhurst NSW
- Nursing
- Care plans
- Leadership
10d
PDHPE Teacher
Danebank —Hurstville NSW
- Temporary
- Management
- Administrative experience
- Communication skills
9d
Casual Junior School Classroom Teachers
Danebank —Hurstville NSW
- Communication skills
- Teaching
Registered Nurse - Bowden Brae
Uniting —Normanhurst NSW
- Up to $54.19 an hour
- Nursing
- Care plans
- Leadership
- Referral program
Classroom Teacher Junior School
Danebank —Hurstville NSW
- Temporary
- Administrative experience
- Communication skills
- Teaching
- Parental leave
1d
Optometrist - Liverpool
Oscar Wylee —Liverpool NSW
- Part-time
- Google Suite
- Free parking
Quick Apply
Registered Nurse - Bowden Brae
Uniting NSW.ACT —Normanhurst NSW
- Up to $54.19 an hour
- Nursing
- Care plans
- Leadership
- Referral program
Optometrist - Newtown
Oscar Wylee —Newtown NSW
- Part-time
- Google Suite
Quick Apply
Clinical - Registered Nurse
Uniting NSW.ACT —Lane Cove NSW
- Up to $52.66 an hour
- Part-time
- Nursing
- Care plans
- Leadership
- Referral program
Clinical - Registered Nurse
Uniting —Lane Cove NSW
- Up to $52.66 an hour
- Part-time
- Nursing
- Care plans
- Leadership
- Referral program

I want to receive the latest job alert for deputy manager in smithfield, nsw

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Aftersales Manager -Material Handling Equipment-NSW

HELI Material Handling Oceania PTY LTD
Wetherill Park NSW

Quick Apply

Job Details

Permanent | Full-time
$110,000 - $170,000 a year
2 hours ago

Benefits

Travel reimbursement
Company car
Company phone
Salary packaging

Qualifications

Management
Forklift
Materials handling
Leadership
Communication skills

Full Job Description

About the Job:

We are seeking an experienced and hands‑on Aftersales Manager to lead and develop our aftersales service operations across Australia. Reporting to the Deputy GM, you will be responsible for managing a team of service technicians, overseeing workshop and field service operations, driving parts and service sales, and ensuring that our customers receive world‑class support for their Heli forklift fleet.

This is a leadership role that requires a blend of technical expertise, commercial acumen, and people management skills. You will be the key driver of customer satisfaction, warranty management, and service revenue growth. We are looking for someone who is strategic yet willing to get their hands dirty – comfortable visiting customer sites, diagnosing complex issues alongside technicians, and building strong relationships with key accounts

What you'll do?

Manage daily service operations – oversee workshop, field service, and planned maintenance, and assign tasks to technicians to ensure efficient service delivery.
Monitor and improve service KPIs – track response time, first‑time fix rate, and customer satisfaction, and drive continuous improvement.
Ensure resources and tools are fully equipped – manage van stock, tooling, and service equipment so technicians are always ready for jobs.
Lead and develop the service team – coach field and workshop technicians, create training plans to close skill gaps, and promote a safety‑first culture.
Handle customer complaints and technical escalations – act as the escalation point for complex issues, conduct regular customer visits, and support the sales team with equipment handovers and customer training.
Manage the end‑to‑end warranty claims process – handle fault diagnosis, liability assessment, claim review, and old parts return, while tracking warranty costs and reporting quality issues.
Drive parts and service sales – proactively present repair and service quotes to customers, secure orders, and collaborate with the parts department to maintain adequate inventory.
Complete reporting and administration – maintain service logs and equipment fault records, report on performance and customer satisfaction to management, and manage the service department budget and cost control.

What we are looking for:

Tertiary qualification in Mechanical Engineering, Automotive, Business, or a related field (desirable).
Minimum 5+ years of aftersales/service management experience in the forklift/material handling equipment industry.
Proven experience leading, coaching, and developing a team of service technicians.
Solid knowledge of forklift mechanical structures, hydraulic systems, and electrical components (batteries, motors, controllers).
Hands-on experience in warranty management and end-to-end claims processing.
Strong diagnostic and problem-solving skills for complex technical issues, combined with intermediate to advanced computer literacy.
Ability to prepare service quotes, reports, and budgets with commercial acumen.
Hands-on and practical; strong leadership and communication skills; self-motivated, resilient under pressure, and willing to travel nationally.

What do we offer:

Permanent full‑time contract
Competitive remuneration package: Base Salary + Superannuation /Bonus
Fully maintained company vehicle + mobile phone + laptop + uniform
Opportunity to work with a growing, locally‑focused team that values innovation and customer centricity
Professional development and industry event participation

Pay: $110,000.00 – $170,000.00 per year

Benefits:

Company car
Salary packaging
Travel reimbursement

Work Location: In person

Quick Apply

Refine Your Search

deputy manager jobs in smithfield, nsw

Aftersales Manager -Material Handling Equipment-NSW

Business Support Officer

Registrar

Deputy Internal Ombudsman

Commercial Manager - Access Solutions

Language Teacher (Japanese and French)

Retail Manager (Full-Time)

Learning Support Assistant Junior School

English Teacher

Director, Enterprise Strategy, Risk and Governance

Registered Nurses

PDHPE Teacher

Casual Junior School Classroom Teachers

Registered Nurse - Bowden Brae

Classroom Teacher Junior School

Optometrist - Liverpool

Registered Nurse - Bowden Brae

Optometrist - Newtown

Clinical - Registered Nurse

Clinical - Registered Nurse

I want to receive the latest job alert for deputy manager in smithfield, nsw

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