We’re the airline that dares to be different bold, down-to-earth and built around giving our guests real choice. Safety is our backbone, service is our heartbeat and our people are our superpower.
At Virgin Australia, we’re on a mission to be Australia’s most loved airline. Here, you can bring your whole self, your Virgin Flair and your ambition to a team that champions individuality, innovation and heart.
We’re looking for an experienced Manager, Cabin & Inflight Product to shape the future of Virgin Australia’s inflight product portfolio.
You’ll lead the strategy and development of products across cabin interiors, hard product, inflight experience and IFEC, working across Fleet, Engineering, Procurement, Operations and external partners to bring new products from concept through to implementation.
What you’ll be doing
You’ll own the end-to-end inflight product portfolio, translating customer and enterprise strategy into a clear, commercially sustainable roadmap. Working across Engineering, Fleet, Procurement, Operations, Inflight and external partners, you’ll lead products from concept through to design, aircraft integration, launch and continuous improvement.
You’ll be responsible for:
- Set the strategic direction and roadmap for Virgin Australia’s inflight product portfolio across cabin interiors, hard product, onboard experience and IFEC.
- Identify and prioritise new product opportunities using customer insight, market trends, operational feedback and commercial opportunity.
- Lead the end-to-end development of physical inflight products, from concept and design through to business case, implementation and launch.
- Partner with Fleet and Engineering to develop products that are technically feasible, operationally practical and suitable for current and future aircraft.
- Lead product strategy across new aircraft, cabin refurbishment and retrofit programs, ensuring product priorities are delivered across the fleet.
- Develop compelling business cases and investment recommendations that balance customer value, commercial return and operational feasibility.
- Build and manage strategic relationships with suppliers, manufacturers, technology providers and commercial partners to bring products and experiences to life.
- Lead supplier strategy and commercial negotiations in partnership with Procurement, ensuring strong product outcomes and value for Virgin Australia.
- Manage the product portfolio through its full lifecycle, using performance, customer feedback and operational insight to drive continuous improvement.
- Lead and influence cross-functional teams and senior stakeholders, aligning customer, commercial, operational, safety and technical priorities while developing a high-performing team.
You’ll be great in this role if you have
- Significant product development experience within aviation, airlines, travel, transport or another complex physical product environment.
- A strong track record of taking physical products from concept through to design, investment, implementation and launch.
- Demonstrated experience developing and delivering product strategy across a complex portfolio.
- Strong knowledge of the airline passenger journey, cabin environment or inflight experience.
- Experience working with Engineering, Fleet, Operations, Procurement and frontline teams to deliver physical products in a complex operational environment.
- Strong experience managing strategic suppliers, manufacturers, partners and commercial negotiations.
- Commercial acumen and experience developing business cases, managing investment and making portfolio prioritisation decisions.
- Strong understanding of product lifecycle management and continuous improvement.
- Exceptional stakeholder management and influencing skills, with the ability to bring together diverse technical, commercial and operational stakeholders.
- Experience leading and developing teams and delivering outcomes through cross-functional environments.
Experience that will be highly regarded:
- Airline cabin product or inflight experience.
- Cabin interiors, seating, onboard amenities or other physical passenger products.
- IFEC and onboard connectivity or entertainment.
- New aircraft introduction, fleet integration, cabin refurbishment or retrofit programs.
- Aviation supplier and manufacturer management.
- Airline partnerships or complementary inflight products.
- Experience working in a regulated or safety-critical environment.
We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):
- Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
- A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road
- Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
- Cheaper hospitality, retail, technology, beauty and wellness services
- Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
- ‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.
When everyone is included, everyone wins
We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family.
Ready to apply?
We’re ready to hear from you. Apply now.
