In-Demand Ticket manager Jobs in Queensland

Sleep Coach / Patient Manager
Good Sleep Co —Burleigh Town QLD
- $55,000 - $65,000 a year
- Full-time
- CRM software
- Clinic
- Bachelor's degree
Quick Apply
13d
Service Experience Manager
First Focus —Brisbane QLD
- Up to $160,000 a year
- Hybrid work
- Leadership
- Communication skills
Quick Apply
Event Cinemas QLD- Senior Technical Manager
EVT Group —Upper Mount Gravatt QLD
- Full-time
- Maintenance
- Organisational skills
- Budgeting
State Manager- Queensland
Ticketek Entertainment Group —Brisbane QLD
- Weekend availability
- Hybrid work
- Recruiting
- Leadership
- Annual leave
- Parental leave
Quick Apply
13d
Senior Manager Conversational AI
Auto & General Holdings —Kawana Waters QLD
- Management
- Financial services
- AI
- Parental leave
- Gym membership
Quick Apply
Site Manager - FIFO
Cater Care Australia / Cater Care Services —Brisbane QLD
- Full-time
- Hospitality
- Management
- Administrative experience
Quick Apply
Change Delivery Manager
Auto & General Holdings —Toowong QLD
- Agile
- Parental leave
- Gym membership
Quick Apply
Social Media & Event Marketing Manager
Superbar —Coolangatta QLD
- $30.96 - $35.35 an hour
- Part-time
- Hospitality
- In-person
- Communication skills
Quick Apply
Assistant Manager: Treasure Island Resort
NRMA Parks and Resorts —Biggera Waters QLD
- Weekend availability
- Hospitality
- Management
- Maintenance
- Employee discount
- Gym membership
Quick Apply
Project Manager
Greenway Demolition Pty Ltd —Brisbane QLD
- $95,000 a year
- Full-time
- Customer service
- Administrative experience
- First Aid Certification
Quick Apply
7d
Engagement Marketing Manager
Auto & General Holdings —Toowong QLD
- Management
- Marketing
- Analysis skills
- Work from home
- Parental leave
Quick Apply
13d
Manager Operations & Compliance
RSL Queensland —Brisbane QLD
- Full-time
- Analysis skills
- Leadership
- Accounting
Guest Services Manager: Turtle Sands Resort
Turtle Sands —Abbotsford QLD
- Weekend availability
- CPR Certification
- Supervising experience
- Experience working with children
- Employee discount
- Gym membership
Quick Apply
5d
Duty Manager - Event Cinemas Chermside
EVT Group —Chermside QLD
- Organisational skills
- Leadership
- Communication skills
6d
Reservations Manager
Coral Expeditions —Cairns QLD
- $85,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Team management
- Employee discount
- Gym membership
Quick Apply
6d
Office Manager
AK Civil & Construction PTY LTD —Helensvale QLD
- $78,658.25 - $85,982.45 a year
- Full-time
- In-person
- Communication skills
Quick Apply
Case Manager
Auto & General Holdings —North Lakes QLD
- Sales
- Analysis skills
- Communication skills
- Work from home
- Parental leave
Quick Apply
Area Manager
SIXT Australia —Burpengary QLD
- Contract
- Leadership
- Employee discount
- Gym membership
Quick Apply
Distribution Centre Manager
PFD Food Services —Gold Coast QLD
- Weekend availability
- Budgeting
- Leadership
- Communication skills
- Health insurance
- Gym membership
13d
Content Delivery Specialist
Canstar —Brisbane QLD
- Full-time
- Hybrid work
- Management
- APIs
- Financial services
- Work from home
- Free food
Quick Apply

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Sleep Coach / Patient Manager

Good Sleep Co
Burleigh Town QLD

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year
13 days ago

Qualifications

CRM software
Clinical experience
Bachelor's degree
Driver Licence
Leadership
Communication skills

Full Job Description

Good Sleep Co.

Sleep Coach / Patient Manager

Location Gold Coast, QLD

Job type Full time

Department Patient Experience / Pathways

Work type Office based, with some travel required

Compensation AUD 55,000–65,000 base + superannuation + performance bonus

About Good Sleep Co.

Good Sleep Co. exists to get people diagnosed and treated for obstructive sleep apnoea faster, with a treatment they will actually use.

We run the full pathway — screening, home sleep testing, over-the-counter snoring devices, custom oral appliance therapy and ongoing monitoring — from our Gold Coast base and across the US. Patients reach us two ways: referred to us by GPs, sleep physicians and dental practices, or directly through our own digital channels.

Sleep apnoea is one of the most under-treated conditions in the country, and adherence is the reason. We build devices people keep wearing, and we build the support around them that makes that happen.

About the role

Most people come to us because they, or their partner, want the snoring to stop. Many don't realise that snoring can be a sign of obstructive sleep apnoea, or that a longer-term treatment exists.

The Sleep Coach / Patient Manager is the person who has that conversation. You help patients understand what may be happening while they sleep, arrange a home sleep study where one is needed, and guide them into the right care with the right provider — so they get the sleep they deserve.

Your caseload comes from two places: patients who have purchased a device or a sleep study from us directly, and patients referred to us by our GP, sleep physician and dental partners. Wherever they start, the job is the same — keep them moving forward and make sure nobody gives up along the way.

This is a consultative patient-facing role, not a call centre seat. You are the voice patients trust now, they decide whether to treat their sleep apnoea or let it slide for another year.

What you'll do

Manage a caseload of referred and direct patients from first contact through to the start of treatment, and stay with them as they settle into it
Identify patients who have never been properly diagnosed, explain why testing matters, and guide them through a home sleep study and their results
Run scheduled patient consultations by phone and video — reviewing sleep study results, explaining what the findings mean in plain language, and building a treatment plan around the symptoms and health risks that matter to that individual
Educate patients on oral appliance therapy: how it works, what to expect, what good adherence looks like, and how it compares to their alternatives
Progress patients to a treatment decision on the call where appropriate, or into a structured follow-up sequence where more time is needed
Coordinate handovers to partnered dental practices, and follow through to confirm the patient was seen and the case moved forward
Support patients already in treatment, working alongside their provider where needed
Work proactive outreach lists: patients who have not completed their study, patients placed with a provider who have not moved, and patients who dropped out of the pathway
Help patients understand their out-of-pocket costs, including private health fund extras cover where it applies
Keep every interaction documented in our CRM and clinical record systems, including call notes, consent and next steps
Feed patterns back to the team — objections you keep hearing, gaps in our materials, points where patients get stuck
Hit monthly targets for consultations completed, patients progressed to treatment, and patient satisfaction

What we're looking forRequired

2+ years in a patient-facing healthcare role — sleep, dental, respiratory, allied health, general practice or a comparable clinical setting
Direct experience talking to patients about a treatment decision, not just scheduling or administration
Confident explaining clinical information to a lay audience without oversimplifying or overwhelming
Strong phone presence and written communication across email and SMS
Comfortable with targets and being measured on patient progression, and motivated by the bonus attached to it
Working knowledge of a CRM or practice management system, and the discipline to keep records clean
Based on the Gold Coast, able to work from our office five days a week, and available for some travel
Full working rights in Australia and a current driver's licence
High ownership: you chase the loose end rather than closing the ticket

Strongly preferred

Experience working in sleep clinics, delivering home sleep studies, CPAP therapy coordination, or oral appliance therapy
Qualifications such as a Bachelor of Exercise Physiology, Health Science or similar. Qualifications in Dental, Allied Health or Nursing.
Familiarity with reading and discussing home sleep study reports — AHI, ODI, oxygen desaturation, positional and REM-related events
Understanding of CPAP intolerance and why patients abandon therapy
Dental practice experience, particularly with appliance fitting, impressions or scans
Exposure to Medicare item numbers, private health fund extras cover or DVA claiming in a healthcare setting
Experience in a direct-to-consumer healthcare or telehealth environment

What makes this role different

The outcome is real. Untreated sleep apnoea drives hypertension, cardiovascular disease, type 2 diabetes and fatigue-related accidents. The patients you progress to treatment measurably reduce that risk.
You see the whole journey. You stay with a patient from first conversation through to treatment, rather than handling one step and passing them on.
Clinical depth without the ceiling. This is a rare role where healthcare experience is the asset and commercial performance is rewarded.
Build it properly. You will help write the scripts, the objection handling and the pathway that the next hires inherit.
Clear progression. As the caseload grows, this role is the natural step into senior patient management and team leadership.

Compensation and benefits

Base salary AUD 55,000–65,000 plus superannuation, depending on clinical experience
Performance bonus tied to patient progressed to treatment and patient satisfaction
Office based on the Gold Coast, five minutes from the beach
Product and clinical training in sleep medicine and oral appliance therapy
Direct line to the leadership team

How to apply

Apply with your resume and a short note on the patient population you have worked with and the treatment conversations you have run.

Pay: $55,000.00 – $65,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

ticket manager jobs in queensland

Sleep Coach / Patient Manager

Service Experience Manager

Event Cinemas QLD- Senior Technical Manager

State Manager- Queensland

Senior Manager Conversational AI

Site Manager - FIFO

Change Delivery Manager

Social Media & Event Marketing Manager

Assistant Manager: Treasure Island Resort

Project Manager

Engagement Marketing Manager

Manager Operations & Compliance

Guest Services Manager: Turtle Sands Resort

Duty Manager - Event Cinemas Chermside

Reservations Manager

Office Manager

Case Manager

Area Manager

Distribution Centre Manager

Content Delivery Specialist

I want to receive the latest job alert for ticket manager in queensland

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