In-Demand Service desk manager Jobs in Perth, Wa

Administration & Reception
Skills Institute Australia —Osborne Park WA
- $53,000 - $55,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Administration / Work Order Coordinator
Fortis Group WA —Canning Vale WA
- $30 - $35 an hour
- Full-time
- Maintenance
- In-person
Quick Apply
7d
Post Sales Support Officer (Warranty, Claims, Customer Service)
Trevor's (1977) Pty Ltd —Osborne Park WA
- $65,000 - $75,000 a year
- Urgently hiring
- CRM software
- Sales
- Microsoft Office
Quick Apply
3d
Office Manager
SYSTRA —Perth WA
- Part-time
- Management
- Office
- Communication skills
- Employee assistance program
Duty Manager
TFE HOTELS —Scarborough WA
- From $79,746.55 a year
- Full-time
- First Aid Certification
- In-person
- Parental leave
- Employee discount
Quick Apply
4d
Village Manager
Mineral Resources —Perth WA
- Full-time
- Hospitality
- Leadership
- Communication skills
Service Delivery Manager - Newtrend IT
Lyra Technology Group —Kewdale WA
- Full-time
- Hybrid work
- Azure
- Management
- Customer service
Quick Apply
Service Team Lead / Manager
Epic IT —North Perth WA
- Full-time
- Azure
- Management
- Team management
Quick Apply
Venue General Manager - Relocate to Melbourne
Varsity —Perth WA
- Hospitality
- Leadership
2d
Business Development Manager
BTP —Perth WA
- Sales
- Business development
- Communication skills
- Employee assistance program
Duty Manager - Full Time - Holiday Inn Perth City Centre
Holiday Inn —Perth WA
- $79,521.25 a year
- Weekend availability
- Administrative experience
- Education
- Bachelor's degree
- Parental leave
1d
Deskside Services Administrator
Epiq Systems, Inc. —Perth WA
- Full-time
- Azure
- Customer service
- Analysis skills
Senior Recruitment Consultant
NES Internal —Perth WA
- Contract
- Recruiting
- Communication skills
People & Culture Coordinator
The Kids Research Institute Australia —Nedlands WA
- Full-time
- Research
- Administrative experience
- Bachelor's degree
- Health insurance
- Employee discount
IT & Business Systems Analyst
Ashley & Martin —Perth WA
- $75,000 - $85,000 a year
- Full-time
- Software troubleshooting
- SharePoint
- APIs
4d
Field Services Coordinator
Geniux Cleantech —Osborne Park WA
- $70,000 - $80,000 a year
- Full-time
- Customer service
- Analysis skills
- Data entry
Quick Apply
Store Manager, Every Sunday Off, Belmont Forum
The Reject Shop —Belmont WA
- From $31.11 an hour
- Overtime
Bench Store Manager, Every Sunday Off, Carousel
The Reject Shop —Westfield Carousel WA
- From $31.11 an hour
- Overtime
Consulting Account Manager
Microsoft —Perth WA
- Full-time
- Azure
- Sales
- Communication skills
Agentic Support Analyst
Illuminance Solutions —Perth WA
- Azure
- SharePoint
- APIs

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service desk manager jobs near perth, wa

Administration & Reception

Skills Institute Australia
Osborne Park WA

Quick Apply

Job Details

Full-time
$53,000 - $55,000 a year

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Management
Customer service
Microsoft Office
Administrative experience
Hospitality Management
Communication skills
Time management
Office experience

Full Job Description

Skills Institute Australia (SIA) is an expanding RTO, which provides high quality training and services to students in business, hospitality, English, automotive and construction courses.

SIA is looking for a suitable Full-time Administrative assistant for our Perth campus.

The Role

We are seeking a warm, organized, and proactive Admin Allrounder with a passion for helping students succeed to join our team at the SIA Perth Campus.

In this role, your primary focus (approx. 70%) will be providing end-to-end student support—serving as the first point of contact for student inquiries, onboarding, orientation, and wellbeing support. Your secondary focus (approx. 30%) will involve general campus administration, front desk coverage, and supporting day-to-day campus coordination.

The Person

The successful applicant will have experience in student services and/or working in a busy administration team.

He/she will be an enthusiastic team player, willing to learn and will have a high attention to detail.

Skills Institute Australia values diversity and inclusion.

Duties

1. Student Support & Services

(Primary Focus – ~70%)

Student Onboarding & Orientation: Assist in planning and delivering new student orientations, campus tours, and welcome packs.
First Contact & Inquiry Resolution: Act as the primary point of contact for student inquiries regarding courses, timetables, policies, forms, and general campus life.
Student Welfare & Engagement: Provide supportive non-academic guidance to students, assist with welfare inquiries, and refer students to specialized support services when needed.
Student Records & Attendance: Maintain accurate student records in the Student Management System (SMS), assist with attendance tracking, and issue official documentation (transfers, letters of enrollment, student cards).
Communication: Draft and distribute routine student announcements, newsletters, and policy updates across campus communication channels.

2. General Campus Administration & Front Desk

(Secondary Focus – ~30%)

Reception & Front Desk Management: Manage the front desk workflow, welcoming visitors, students, and external stakeholders with high professionalism.
General Administrative Support: Assist the Campus Manager and academic staff with filing, document preparation, meeting logistics, and routine admin tasks.
Campus Operations Support: Help manage classroom room bookings, track office/classroom stationery inventory, and report facility maintenance issues.
Event Assistance: Help organize campus cultural events, graduation ceremonies, workshops, and student activities.

Selection Criteria

Experience: 2+ years in a customer service, student support, or administrative office role (prior experience in an RTO, VET, or Higher Education setting is highly regarded).
Education: Qualifications in Business Administration, Customer Service, Education, or relevant equivalent experience.
Communication Skills: Exceptional verbal and written English communication skills; empathetic, patient, and approachable demeanor.
Tech Proficiency: Confident with Microsoft Office 365 (Word, Excel, Outlook, Teams) and experience using Student Management Systems (SMS) or CRM software.
Attributes: High organization, strong problem-solving skills, and the ability to connect with students from diverse cultural backgrounds.

Required documents

The successful candidate will be required to submit the following documents:

Up-to-date resume
Evidence of Australian work rights
Police clearance

Job Type: Full-time

Pay: $53,000.00 – $55,000.00 per year

Work Authorisation:

Australia (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

service desk manager jobs in perth, wa

Administration & Reception

Administration / Work Order Coordinator

Post Sales Support Officer (Warranty, Claims, Customer Service)

Office Manager

Duty Manager

Village Manager

Service Delivery Manager - Newtrend IT

Service Team Lead / Manager

Venue General Manager - Relocate to Melbourne

Business Development Manager

Duty Manager - Full Time - Holiday Inn Perth City Centre

Deskside Services Administrator

Senior Recruitment Consultant

People & Culture Coordinator

IT & Business Systems Analyst

Field Services Coordinator

Store Manager, Every Sunday Off, Belmont Forum

Bench Store Manager, Every Sunday Off, Carousel

Consulting Account Manager

Agentic Support Analyst

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