In-Demand Cybersecurity manager Jobs in Perth, Wa

Service Delivery Manager - Newtrend IT
Lyra Technology Group —Kewdale WA
- Full-time
- Hybrid work
- Azure
- Management
- Customer service
Quick Apply
Solutions Delivery Manager - Major Projects
Schneider Electric —Perth WA
- Full-time
- Construction experience
- Leadership
- Parental leave
- Opportunities for advancement
3d
Application Manager
ATCO Gas Australia —Jandakot WA
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
Network and UC Manager (IT)
Serco Plc —Murdoch WA
- Full-time
- Computer science
- Azure
- Computer Science
3d
Application Manager
ATCO Gas —Jandakot WA
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
Quick Apply
Agentic Support Analyst
Illuminance Solutions —Perth WA
- Azure
- SharePoint
- APIs
11d
IT & Business Systems Analyst
Ashley & Martin —Perth WA
- $75,000 - $85,000 a year
- Full-time
- Software troubleshooting
- SharePoint
- APIs
2h
Cyber Security Engineer (IT)
Serco Plc —Murdoch WA
- Full-time
- Management
- Computer Science
- Analysis skills
Data & AI Governance Specialist | Senior Manager
PWC Australia —Perth WA
- AI
- Communication skills
- Parental leave
12d
Principal Cloud Engineer - Oracle
ATCO Gas Australia —Jandakot WA
- Full-time
- Computer science
- Azure
- Computer Science
- Employee stock purchase plan
- Health insurance
5d
BMS Service Engineer
Schneider Electric —Perth WA
- Overtime
- HVAC
- Communication skills
- Fuel card
- Employee discount
IT Auditor | Senior Manager| Risk and Controls Assurance
PWC Australia —Perth WA
- Business development
- AI
- Leadership
- Parental leave
Finance Systems Control Manager
Compass Group Australia —Perth WA
- Full-time
- Hybrid work
- Computer Science
- SQL
- Analysis skills
- Work from home
11d
Deskside Services Administrator
Epiq Systems, Inc. —Perth WA
- Full-time
- Azure
- Customer service
- Analysis skills
Principal Cloud Engineer - Oracle
ATCO Gas —Jandakot WA
- Full-time
- Computer science
- Azure
- Computer Science
- Employee stock purchase plan
- Health insurance
Quick Apply
5d
Channel Account Manager - Perth
Fortinet —Perth WA
- Full-time
- Management
- Sales
- Salesforce
12d
Identity Account Manager
Palo Alto Networks —Perth WA
- Full-time
- CRM software
- Sales
- Salesforce

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Solutions Delivery Manager - Major Projects
Schneider Electric —Perth WA
Option to participate in our Share Program, with discounts and company contribution for employees. Knowledge of business risk and risk management.
3d
Corporate General Manager
HP Heavy Industry Pty Ltd —Perth WA
Bachelor's degree in Business, Management, Engineering or a related discipline, or equivalent qualifications combined with substantial relevant industry…
$280,000 - $330,000 a year
Quick Apply

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Service Delivery Manager - Newtrend IT

Lyra Technology Group
Kewdale WA

Quick Apply

Job Details

Permanent | Full-time

Qualifications

ConnectWise
ITIL Certification
System administration
Azure
Management
Customer service
Disaster recovery
IT support
ISO 27001
Cybersecurity
Leadership
Communication skills

Full Job Description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of

Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

Reporting to the CEO, you will lead and develop the Service Desk, Onsite, Workshop, Escalations, and Monitoring & Automation teams, driving service excellence, operational performance and continuous improvement. This is a leadership-focused position, not a hands-on technical role, but your technical background will enable you to provide informed direction, coach your teams and maintain high service standards.

Responsibilities

Lead the Service Desk, Onsite, Workshop, Escalations and Monitoring & Automation functions.
Drive service performance by managing KPIs, SLAs, ticket quality and operational reporting.
Coach, mentor and develop Team Leaders and service staff through regular performance reviews and training plans.
Oversee ticket lifecycle management, resource allocation and service queue performance.
Act as the senior escalation point for client service issues, ensuring excellent customer outcomes.
Improve service processes, governance and operational consistency across the business.
Monitor workforce capacity, scheduling and service delivery performance.
Collaborate with Projects, Account Management, Sales and Technical teams to deliver seamless customer experiences.
Use operational data and reporting to identify trends, improve performance and implement continuous improvements.
Foster a culture of accountability, ownership and exceptional customer service.

Skills required

A minimum of 5’ years previous experience leading a Service Desk or Service Delivery function, ideally within a Managed Service Provider (MSP).
Strong technical background in IT support, infrastructure or systems administration.
Proven leadership experience managing managers and technical teams.
Experience managing SLAs, KPIs, service quality and operational performance.
Strong understanding of ticket lifecycle management, escalations and resource planning.
Excellent communication, coaching and stakeholder management skills.
Ability to analyse service metrics and implement measurable improvements.
Commercial awareness with an understanding of how service performance impacts business outcomes.

Desirable

Experience with ConnectWise Manage or similar PSA platforms.
ITIL certification or practical ITIL experience.
Microsoft, Azure, networking or cybersecurity certifications.
Experience managing multiple IT service functions within an MSP.
Knowledge of Microsoft 365, Azure, Windows Server, networking, cybersecurity, backup and disaster recovery solutions.
Experience working within ISO 27001-aligned environments.

Benefits

Genuine autonomy to build standards, processes and high-performing teams.
Ongoing professional development and leadership growth opportunities.
Be part of a values-driven organisation that believes in accountability, respect, teamwork and doing the right thing.

Company Overview

Please visit https://lyratechgroup.com/careers/ for more information

Quick Apply

Refine Your Search

cybersecurity manager jobs in perth, wa

Service Delivery Manager - Newtrend IT

Solutions Delivery Manager - Major Projects

Application Manager

Network and UC Manager (IT)

Application Manager

Agentic Support Analyst

IT & Business Systems Analyst

Cyber Security Engineer (IT)

Data & AI Governance Specialist | Senior Manager

Principal Cloud Engineer - Oracle

BMS Service Engineer

IT Auditor | Senior Manager| Risk and Controls Assurance

Finance Systems Control Manager

Deskside Services Administrator

Principal Cloud Engineer - Oracle

Channel Account Manager - Perth

Identity Account Manager

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