In-Demand Operational support officer Jobs in Parramatta, Nsw

IT Officer (ICT Help Desk Officer)
Expert Education and Visa Services —Parramatta NSW
- $80,000 - $85,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- In-person
- Paid training
Quick Apply
Medical Workforce Support Officer
NSW Health —Kingswood NSW
- $78,183.84 - $79,973.57 a year
- Full-time
- Research
- Analysis skills
- Education
- Employee assistance program
9d
Support Officer
Anglicare —Castle Hill NSW
- Weekend availability
- CRM software
- Customer service
- Microsoft Office
- Employee assistance program
- Gym membership
13d
ICT Support Officer
Prime Group Hygiene Solutions Pty Ltd —Strathfield South NSW
- $80,000 - $85,000 a year
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Quick Apply
13d
Recruitment Officer
RIGHT AT HOME SYDNEY THE HILLS —Blacktown NSW
- $75,000 - $80,000 a year
- Full-time
- CRM software
- Administrative experience
- Recruiting
Quick Apply
1d
Contract Officer
MDR Cleaning Services Pty Ltd —Arncliffe NSW
- $75,000 - $85,000 a year
- Full-time
- Organisational skills
- In-person
- Leadership
Quick Apply
Executive Assistant and Administrative Officer
Western Sydney University —Parramatta NSW
- $97,693 - $104,713 a year
- Full-time
- Management
- Organisational skills
- Communication skills
- Employee assistance program
Quick Apply
Resident Services Officer
Anglicare —Castle Hill NSW
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Employee assistance program
- Gym membership
9d
IT Support Officer
Fulcrum —Sydney NSW
- $79,900 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick Apply
Project Officer
Transport For NSW —Parramatta NSW
- $108,374 - $119,210 a year
- Full-time
- No degree
- Organisational skills
- In-person
10d
Service Desk Officer
Children's Medical Research Institutue —Westmead NSW
- Full-time
- Communication skills
Administrative Support Officer
Department of Education —Sydney NSW
- $84,659 - $95,482 a year
- Full-time
- CRM software
- Administrative experience
- Organisational skills
- Opportunities for advancement
3d
Administration Officer/Receptionist - Casual position
City of Liverpool Meals on Wheels —Liverpool NSW
- From $31 an hour
- Monday to Friday
- Customer service
- Office
- Microsoft Office
Quick Apply
3d
Student Support Officer/Administrator
Trades School Australia —Artarmon NSW
- $70,000 - $80,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
Quick Apply
10d
Casual Administration Officer, Bookings & Admissions
NSW Health —Frenchs Forest NSW
- $37.28 - $38.44 an hour
- 8 hour shift
- Data entry
- Computer skills
- Communication skills
13d
Casual Administration Officer, Bookings & Admissions
Northern Sydney Local Health District —Sydney NSW
- $37.28 - $38.44 an hour
- 8 hour shift
- Data entry
- Computer skills
- Communication skills
13d
Medical Workforce Support Officer
Nepean Blue Mountains Local Health District —Sydney NSW
- $78,183.85 - $79,973.57 a year
- Full-time
- Research
- Analysis skills
- Education
- Employee assistance program
9d
Assistant Business Support Officer
Transport For NSW —Macquarie Park NSW
- $100,123 - $110,138 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2h
Customer Support Officer
Clean Plus —Auburn NSW
- Full-time
- Office
- Microsoft Office
- Databases
Parking Officer
Georges River Council —Hurstville NSW
- $74,573.33 - $86,404.53 a year
- Overtime
- Communication skills
- Outdoor work
- Parental leave
10d

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operational support officer jobs near parramatta, nsw

IT Officer (ICT Help Desk Officer)

Expert Education and Visa Services
Parramatta NSW

Quick Apply

Job Details

Full-time
$80,000 - $85,000 a year

Benefits

Employee rewards program
Paid training

Qualifications

Computer Science
VoIP
Bachelor's degree
Communication skills
Information Technology

Full Job Description

Company: EEVS PARRAMATTA PTY LTD t/a Expert Education and Visa Services Parramatta

Location: Parramatta, NSW

Work Type: Full-time, 38 hours per week

Salary on offer: $80,000 to $85,000 per annum plus superannuation

About us and the role:

Expert Education is a Leading Education and Migration Consulting Institution with a global presence in 24 countries. We provide honest, credible, and authentic counselling for studying in Australia, Canada, the US, the UK and many other destinations. We are currently seeking an IT Officer (ICT Help Desk Officer) to join our team. At Expert Education, you will meet a qualified circle of consultants offering access to our global education partners. Through our 91 offices, spanning five continents and 24 nations, we’ve helped over 150,000 students achieve their academic goals abroad.

Task & responsibilities

Providing high-quality, first-level IT support to internal staff, quickly diagnosing and resolving a
wide range of hardware, software, networking, and user access issues.
Handling the deployment, installation, ongoing maintenance, and active monitoring of workplace operating systems and business applications.
Managing user accounts, permissions, and access control within Google Workspace and other business systems.
Providing application support, including configuration of business applications and internal systems like, CRM.
Maintaining, troubleshooting IT equipment including VOIP communication endpoints, networked printers, multi-function scanners, desktops, and local network devices.
Perform basic network troubleshooting including connectivity issues, switch ports, and local network access.
Monitoring incoming incidents and using sound judgment to escalate complex technical errors or high-level network outages to service providers or external vendors when required.
Providing user onboarding and offboarding support, including account provisioning, access management, and software setup.
Building out a clear knowledge base of technical documentation, standard operating instructions, and user guides designed for staff.
Keeping a close eye on ticket queues and ensuring timely resolution in line with internal service expectations, and generating basic reports on outstanding or delayed requests.

Qualification & experience

At least two years of proven experience working as a Service Desk Analyst, IT Support Officer, or in a similar Help Desk environment and a bachelor's degree or equivalent in information technology, Computer Science, or a related field.
A strong operational background working under structured SLA targets, with the comfort and capability of working as a primary tech resource for a fast-paced office space.
Hands-on experience with operating system installations, basic network troubleshooting (switches, user access, connectivity), physical office hardware, and standard ticketing tools.
Sound verbal and written English communication skills; you must be able to translate complex technical concepts into user-friendly guidance for non-technical team members.

We Offer

A healthy work-life balance with a great supportive team environment.
Complimentary tea, coffee and refreshments.
Positive workplace culture with opportunities to participate in company sporting activities and team-building events.
Employee recognition and reward initiatives.
Paid training and industry certification support.
Superannuation, leaves and other benefits as of Award benchmarks.
Annual performance and salary reviews.

Pay: $80,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

operational support officer jobs in parramatta, nsw

IT Officer (ICT Help Desk Officer)

Medical Workforce Support Officer

Support Officer

ICT Support Officer

Recruitment Officer

Contract Officer

Executive Assistant and Administrative Officer

Resident Services Officer

IT Support Officer

Project Officer

Service Desk Officer

Administrative Support Officer

Administration Officer/Receptionist - Casual position

Student Support Officer/Administrator

Casual Administration Officer, Bookings & Admissions

Casual Administration Officer, Bookings & Admissions

Medical Workforce Support Officer

Assistant Business Support Officer

Customer Support Officer

Parking Officer

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