Transform lives, every single day
Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen.
We are a well-respected not-for-profit that’s been serving society’s most vulnerable for more than 170 years. Each year, we achieve life-changing outcomes for the 40,000+ people who rely on our person-centred support. And now, we’re extending our reach and impact even further.
As a Resident Services Officer, you will play a vital role in creating a welcoming, connected and supportive environment for residents within our Seniors Communities.
You will be the friendly face at the heart of village life, helping residents feel informed, valued and supported every day.
This is a permanent full-time opportunity based at Castle Hill Village, working Monday to Friday from 8:00am to 4:00pm.
As a Resident Services Officer, you will provide frontline customer service, administration and resident support across our Retirement Village community. Working closely with residents, families and village teams, you will help deliver an exceptional resident experience while supporting the smooth day-to-day operation of the village.
You will be a key point of contact for enquiries, communications, events and resident activities, helping residents stay connected, informed and engaged within their community.
With professionalism, warmth and a resident-centred approach, you will:
Customer Service & Resident Support
Welcome residents, visitors, contractors and guests, providing exceptional reception and concierge services