In-Demand Contract solution Jobs in Parramatta, Nsw

Customer Service Officer
Link Group —Parramatta NSW
- Rotating roster
- Customer service
- Financial services
EXECUTIVE OPERATION ASSISTANT TO THE MANAGING DIRECTOR
Kandealprojects —Parramatta NSW
- $60,000 - $75,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick Apply
6d
Customer Service Team Member – Seasonal Casual (Carlingford, Rydalmere, Northmead, Seven Hills, Castle Hill)
Bunnings —Carlingford NSW
- Weekend availability
- Café
- Parental leave
Assessment Specialist (Contract)
NotesEdu —Westmead NSW
- Part-time
- Writing skills
- Public speaking
- Microsoft Office
- Work from home
Credit Risk Analyst | 6 month contract
Heidelberg Materials —Parramatta NSW
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
Contracts Administrator
Acciona —Parramatta NSW
- Business
- Construction Management
- Communication skills
Customer Service Team Member - Healthcare - Expression of Interest
Toll Group —Eastern Creek NSW
- Full-time
- CRM software
- Customer service
- Salesforce
Contract Administrator
Transport For NSW —Parramatta NSW
- $108,374 - $119,210 a year
- Full-time
- Administrative experience
- Analysis skills
- Communication skills
12d
Specialist: Seasonal Contract - Full Time or Part Time
Apple —Castle Hill NSW
- Part-time
- Customer service
Group Pricing Analyst Contract
MetLife —Sydney NSW
- Temporary
- Microsoft Excel
- Analysis skills
- Machine learning
- Parental leave
- Employee assistance program
Tester – Financial Crime
Neuronimbus Digital Pty Ltd —Sydney NSW
- $530 - $550 a day
- Contract
- Management
- SQL
- Analysis skills
Quick Apply
Contact Services Officer
iCare External —Parramatta NSW
- $78,000 a year
- Contract
- Hybrid work
- Customer service
- Office
- Administrative experience
- Employee assistance program
- Gym membership
Program or Project Administrator
KM Design & Building Pty Ltd —Rydalmere NSW
- $75,000.00 - $97,912.03 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick Apply
3d
Contract Administrator Projects
BMIA Broker Network —Bella Vista NSW
- $80,000 - $87,000 a year
- Full-time
- Research
- Microsoft Office
- Finance
Quick Apply
5d
Revenue Administrator
Transport For NSW —Parramatta NSW
- $100,123 - $110,138 a year
- Full-time
- Microsoft Excel
- Finance
- Administrative experience
2d
Asset Administrator
Interflow —Girraween NSW
- Contract
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- On-the-job training
- Parental leave
9d
Client Services Administrator
Geoffrey Nathan Australia Pty Ltd —Barangaroo NSW
- From $70,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
6d
Contract Administrator
Sure Projects Australia Pty Ltd —Wetherill Park NSW
- $100,000 a year
- Full-time
- Engineering
- Administrative experience
- Bachelor's degree
Quick Apply
9d
Customer Service Representative
WORKAHUB PTY LTD —Taren Point NSW
- $85,000 a year
- Urgently hiring
- Sales
- Customer service
- Microsoft Office
Quick Apply
5d
Business Analyst – Financial Crime
Neuronimbus Digital Pty Ltd —Sydney NSW
- $660 - $680 a day
- Contract
- Data analysis skills
- Analysis skills
- Agile
Quick Apply

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Customer Service Officer

Link Group -
Parramatta NSW

Apply Now

Job Details

Contract | Fixed term

Qualifications

Customer service
Scalability
Financial services

Full Job Description

Are you passionate about delivering exceptional service and solving complex problems? Do you thrive in a fast-paced environment where your initiative and attention to detail make a real impact? If so, we want you on our team!

We’re looking for Customer Service Officers to join our superannuation contact centre team. In this role, you’ll be the go-to expert for resolving complex member queries, supporting stakeholders, and driving continuous improvement in service delivery.

This role will require you to work a rotating roster from 8am-8pm Monday to Friday. At MUFG we support work-life balance with a hybrid setup: 2-3 days in our Parramatta office, the rest from home!

Note: This is a 6 month fixed-term contract.

What You’ll Be Doing

Deliver first-call resolution by anticipating member needs and taking full ownership of enquiries
Act as the first escalation point for challenging or sensitive cases involving members, beneficiaries, and trustees
Investigate and resolve issues with professionalism and empathy
Meet and exceed KPIs across calls, admin tasks, and written correspondence
Collaborate with your team to share ideas, support goals, and contribute to a positive team culture
Participate in ongoing training and proactively build your superannuation knowledge
Stay informed on industry trends and legislative changes
Support the Team Leader with high-priority requests, projects, and workflow management
Identify risks and recommend process improvements to enhance service delivery
Ensure all work meets quality standards and complies with regulatory requirements

What You Bring

Proven experience in customer service, ideally within superannuation or financial services
Strong problem-solving and investigation skills
Excellent communication—both written and verbal
Ability to manage competing priorities and meet deadlines
A proactive mindset with a passion for continuous learning
Confidence in handling escalations and sensitive conversations
A collaborative spirit and commitment to team success
Ability to commit to 4 weeks' full-time training onsite.

Why Join Us?

Be part of a supportive, high-performing team
Make a real difference in members’ financial wellbeing
Gain exposure to complex superannuation processes and stakeholder management
Enjoy opportunities for professional growth and development

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.

Apply Now

Refine Your Search

contract solution jobs in parramatta, nsw

Customer Service Officer

EXECUTIVE OPERATION ASSISTANT TO THE MANAGING DIRECTOR

Customer Service Team Member – Seasonal Casual (Carlingford, Rydalmere, Northmead, Seven Hills, Castle Hill)

Assessment Specialist (Contract)

Credit Risk Analyst | 6 month contract

Contracts Administrator

Customer Service Team Member - Healthcare - Expression of Interest

Contract Administrator

Specialist: Seasonal Contract - Full Time or Part Time

Group Pricing Analyst Contract

Tester – Financial Crime

Contact Services Officer

Program or Project Administrator

Contract Administrator Projects

Revenue Administrator

Asset Administrator

Client Services Administrator

Contract Administrator

Customer Service Representative

Business Analyst – Financial Crime

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